Login
Start Free Trial Are you a business? Click Here

1st Choice Spares Reviews

4.4 Rating 5,836 Reviews
86 %
of reviewers recommend 1st Choice Spares
1st Choice Spares 5 star review on 31st August 2025
Andrew Jones
1st Choice Spares 5 star review on 31st August 2025
Andrew Jones
1st Choice Spares 5 star review on 16th August 2025
Tina Reynolds
1st Choice Spares 5 star review on 24th July 2025
Ian Burns
1st Choice Spares 5 star review on 3rd May 2025
Customer
1st Choice Spares 5 star review on 3rd May 2025
Customer
1st Choice Spares 5 star review on 28th April 2025
Patrick Nellis
27
Anonymous
Anonymous  // 01/01/2019
Fab service parts arrived quickly although courier left with a neighbour and didn't know it had arrived! Postage is a bit steep at £8.50 though... Will use again as parts for my vehicle are like getting hens teeth!
Helpful Report
Posted 1 year ago
Very quick and effective response with a large outreach of clients to search among. Very impressed
Helpful Report
Posted 1 year ago
Great service. Quotes came in really fast and delivery from Bradgate Motors delivered next day with excellent communication from them as well. Definitely use again.
Helpful Report
Posted 1 year ago
Prompt delivery and part was correct, kept me updated all the way! Will use again if needed!!
Helpful Report
Posted 1 year ago
Absolutely brilliant, next day delivery, highly recommended. Will definitely use again.
Helpful Report
Posted 1 year ago
The part came quickley and well packaged .The relay worked perfectly .
Helpful Report
Posted 1 year ago
Very good service from 1st Choice Spares. I was able to find suppliers of the car part I needed - a parcel shelf - within hours of posting a request. That resulted in three quotes with varing prices. The only problem I encountered was that my postcode did not show on the drop-down menu for the item to be sent out. However, after contact 1st Choice Spares I recieved advice that allowed me to make a change to input my correct address. The part I chose from those who gave quotes arrived hassle free and in perfect condition. Highly recommend this service.
Helpful Report
Posted 1 year ago
Great service, very fast response.
Helpful Report
Posted 1 year ago
Very good service, ordered on Monday delivered on Wednesday. Part ordered was in very good condition ( rear car door.
Helpful Report
Posted 1 year ago
A1 service
Helpful Report
Posted 1 year ago
1st Choice Spares makes it easy to find the part you need at a reasonable price.
Helpful Report
Posted 1 year ago
First and only time using it, ordered after being given a quote and now I’m out of money and haven’t received the parcel. Had to take the lose and order elsewhere. Will never order from again and would recommend anyone else to not use 1st choice
Helpful Report
Posted 1 year ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team and they have messaged you with a response from the breaker. It looks like a courier issue that they are trying to resolve. All the best Customer Care - 1st Choice.
Posted 1 year ago
excellent service
Helpful Report
Posted 1 year ago
Received 6 quotes, all bar one being a reasonable price. Decided to go with Ford Spares Ltd which gave a 3 month guarantee and was 5* rated by 1st Choice. I confirmed the part number with the company and paid on the Friday afternoon through the 1st choice website expecting the part to arrive, as informed by the company, by the following Wednesday at the latest but nothing arrived. I phoned twice on Thursday and once on Friday and received assurance that the part was on its way - which turned out not to be true. I phoned again on the followuing Monday to be told the company had some staffing difficulties the previous week which resulted in my part not being sent. I was promised receipt by Wednesday but nothing arrived. I phoned again on Thursday morning to be told the carrier had been unable to get to me on Wednesday but would deliver by Friday. I was completely surprised when the part came on the Thursday afternoon. This saga should not have happened. Firstly I blame 1st choice for advertising a company as 5* when obviously it was not. I also blame Ford Spares Ltd for not giving me a truthful explanation of what was going on insted of trying to fob me off. The truth is much more acceptable than a pack of lies. I was particularly annoyed at the unacceptable delay in receiving the part as I had arranged with my local garage for it to be fitted two days after it had first been promised. I had to apologise to the garage for messing them around through no fault of my own. 1st Choice, you need to be more aware of the capabilities of the companies who you deal with otherwise your reputation will sink to the same level of those companies.
Helpful Report
Posted 1 year ago
Thanks for your recent feedback. We’re sorry to hear you have experienced problems with this supplier. If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice. Thanks for your recent feedback.
Posted 1 year ago
I was pleased to find the part I needed at a good price and the transaction was smooth and efficient. Some initial quotes were expensive, but I held out and succeeded in finding a good deal. Many thanks.
Helpful Report
Posted 1 year ago
Good service, choice of quotes
Helpful Report
Posted 1 year ago
Very nice!!! All parts ordered for came in good condition and a perfect fit
Helpful Report
Posted 1 year ago
Parts came within a few days and staff were friendly over the phone. However, the wing mirror did come with the back casing a little broken which I think shouldve been clear in the description.
Helpful Report
Posted 1 year ago
Didn’t send the item I paid for. Orders on the 28th and eventually cancelled on the 10th after being told it would arrive in 5 business days. Called twice to ask for an email to see where it was and received nothing.
Helpful Report
Posted 1 year ago
Thanks for your recent feedback. We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers. We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible. https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 1 year ago
Good service and prompt delivery
Helpful Report
Posted 1 year ago
1st Choice Spares is rated 4.4 based on 5,836 reviews