“I have had the worst experience with the seller. Sold me a different engine knowingly. When I took engine back, he wanted to do repairs on my car instead of a refund. Finally gave me another engine but apparently not fit for purpose coz had overheated and blown head gasket. Much as they gave me £200 to cover my costs to Bradford, I believe I should be refunded plus costs since they are selling bad parts knowingly!!”
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Our records show that 3 breakers' quotes were issued for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
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Customer Care - 1st Choice.
“Generally service was very good but this was spoiled by the fact that the gearbox I bought had not been drained of oil before sending and was therefore rejected by the carrier. Consequently delivery took over a week longer than expected.”
“ordered part quarry spares paid for it 1 week later no part told would ring back did not ,then told no part available. why take money when no part?
ordered from another of your members part delivered next day.”
“I have used 1st choice spares in the past with no problem. This time was horrendous. Would be easier if you can actually speak to 1st choice about the companies they recommend after a terrible experience.”
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We’re sorry to hear you have experienced problems with this supplier.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
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Customer Care - 1st Choice.
“I made an enquiry for a rear door for a Nissan Note.
I had 3 emails from A1 JAP SPARES LTD after 2 phone calls it turned out they had none.
One email from Derby Auto Salvage Ltd - again they had none suggested it was a computer error.
J B AUTO SPARES not only had 2 in stock they offered to deliver it that day - an excellent service. The door was complete and unmarked.
Thank you.”
“This is such a useful service, but unfortunately far more often than not, the parts that are recommended do not match the part requested. I've been looking for a bumper for a grey 2010 yaris, for example, and perhaps a dozen times now it has turned out to be the wrong colour, the wrong model, or unpainted.”
“The service was good but the price for delivery such a light item was very expensive. I thought that it was much heavier and thats why i agree with the deal. Sincerely Maria Goncalves”
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We are a Parts Location site and do not actually supply parts ourselves.
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Customer Care - 1st Choice.
