“They still have not prepared the part that I paid for over a week ago. They won’t even let me go to their site and pick it up. They have wasted a lot of my time and I am a taxi driver. This is very poor service and I am not happy at all.”
Hi
Thank you for your recent review. We are a Parts Location site and do not actually supply parts ourselves. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“My experience so far has been excellent, I have been unable to source the correct part but the dealer who did send me a part which turned out to be not compatible had been great to deal with, I have returned the part and he os going to process s refund, I will continue to use 1st Choice to try and source the correct part”
“I submitted a request for a part that I required for my Citreon Cactus.
I was pleased to receive a couple of replies with a quote for the part.
The quote also included information about the seller.
I recieved the part which was well packaged and as described.
I would recommend this service to any future users”
“I ordered an alternator from one of your suppliers on the 21st of December and up till now I haven’t heard from him. I have tried calling his line and keeps sending me into voicemail. I am so disappointed.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Excellent service, lots of choice.Chosen item, (Transfer Box for a Kia Sorrento) was delivered very quickly, is now installed and operating with no problems. This is the second time i have used 1st Choice and if necessary will certainly use again.”
“After I received the wrong side wing mirror, and rang to complain, the right part was delivered the next day with apologies, however was a bit miffed when told they trust me to return the wrong item and I paid for postage.”
