“A week on from full payment and still no cylinder head. Tried repatedly to contact on the phone, both text and voicemail, mobiles not answered, the landline if you hang on long enough got answered. Polite enough but too many excuses.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“The item eventually arrived a week after first ordering due to payment hiccup (over-phone payment that didn't go through probably due to mis-understood card no). I tested item before attempting to fit and proved it was faulty. Sent Jap Parts an email with short video explaining what test had failed but nothing heard back then, out of the blue another week+ later, a parcel arrived containing another part. I have fully tested it OK so I am confident it will work when I fit it. I had to do a temporary bodge job to temporarily get my car back on the road!”
“The part arrived very quickly and was the correct part for the car however the lettering on the part was for different engine size ,luckily this could be removed easily otherwise potentially could have been costly mistake”
“Ordered two Peugeot Boxer van electric door mirrors and a near side rear lamp cluster all for £200.00 + vat. Arrived next day. Saved me a fortune as Peugeot were quoting £450.00 each for the door mirrors plus fitting. Items supplied are almost new. Fantastic service and would definitely recommend or use again.”
“1st Choice run an efficient service - through them i have been able to source a very rare ABS pump for a 14 year old car so I'm a happy customer - Well done !!”
“Part ordered from Ford bits wheel never delivered was told it was lost by them asked for my money back still waiting after approx a month this feels like a scam to me and I am going to report it as so add”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“1st choice as a platform to source spares is a great concept, however be careful when buying said spares and make sure people know the laws and rules before purchasing”
