Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
“Dear Sir/Madam,
I did pay for the purchased but it was confirmed by the seller that it would not
fit so was refunded. But sellers description should have been more specific.
The part number was wrong.
Thanks.
Its so important to have specification dead on.
It saves all the hassle and postage to and fro.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“yes that service is very good in terms of if you're looking for a car part you go to the website you put your details still in medically people start texting you with the parts they have for you but the only problem is no all the parts turn up good so if there is a problem is very hard to sort it out between the customer and the supplier and first choice not doing nothing about it not happy about that”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.