“A clever simple system that works well. It takes away the hard work when trying to track down used parts, so you don't have to look up traders and phone around or email. I told them what I needed and was offered several suppliers, made my choice, spoke to them, received the parts at a very good price, and the job is done. Very satisfied, and will definitely use again.”
“Can't fault first choice but my experience with one of your suppliers has been horrendous. I agreed to purchase the part from Hancock car dismantling and paid the £33 plus £11 delivery, when the part arrived it was found not fit for purpose. I immediately contacted Mr Hancock who said he was on holiday and would refund me when he returned. After many phone calls with Mr Hancock I still haven't received anything. I returned the item as requested for a cost of £7.50. and given details of my bank card but there seems to be one excuse after another, please warn all your other customers.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Having tried numerous times to find my part it happened on the second time of asking, excellent service, very quick and I can now say the part arrived on time and has now been fitted without any problems. Thank you all.”
“I was really pleased with all the responses I received from my advert. The part was received quickly and worked perfectly. Alongside a 3 month warranty which was a plus. Will definitely use this service again.”
“Thank you for your very fast service and especially to Cambridge Autospares for very prompt, and reasonable price for item ordered. Would definitely use again and recommend you.”
“Excellent costumer service , quick answer to questions , emails , photo requests , all things were taken care of .
They even got a rate from the royal mail and shipped my part to Israel .
Amazing people!”
“I TRIED CALLING LOCAL SCRAP YARDS, STILL WAITING ON BEING CALLED BACK. THEN TRIED EBAY AND SENT MESSAGES TO 3 SELLERS TO MAKE SURE THEIR PART WAS CORRECT ONE FOR MY CAR. ONLY ONE REPLIED, IT WASN`T. SO WAS DELIGHTED WHEN I GOT 3 RESPONSES FROM 1ST CHOICE AND BOUGHT THE CHEAPEST”
“company i dealt with was 100 percent genuine parts arrived 1 day early i would use this company againwouldnt hesitate in recomending them to anyone brilliant company to deal with”
“Excellent service, was unable to source the part I required around the Sussex area, contacted 1st choice and in two days part arrived at the time stated. Saved me a fortune. Thanks guys”
“Unfortunately at this stage of my parts purchase I am unable to leave a favourable review. I started to use this site to search for a part, providing a full description and Clio part number on 9/11. I was advised by 1st choice that Renparts had the part I required and subsequently purchased via the 1st choice online platform on 11/11. By the 18/11 I had still not received the part so phoned Renparts directly and received a helpful and apologetic response from Andrew on their customer service team and was promised the part by 20/11. The part arrived on time but unfortunately it was completely the wrong part originally ordered (air filter instead of air intake pipe)despite having provided the right part number. I phoned again and spoke to Andrew at Renparts who is attempting to rectify but at this stage I have still not received the correct part so the overall customer experience to this point has been unsatisfactory as I still waiting for the part I ordered and paid for on 11/11”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
