“Part was ordered on a Friday morning on the internet. Received on the monday lunchtime in N. Ireland. Excellent service at a competetive price. Thanks guys for superb service.”
“Delivery did not arrive until two days after it was promised, which meant we had to stay in unnecessarily. We should have received delivery updates from the courier but this did not happen either. However, when the item arrived it appears to be just what we needed, although it has been too cold and wet to fit it so far. I think the delivery process needs to be streamlined which would result in a "very good" score, as everything else was fine.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
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Customer Care - 1st Choice.
“I was struggling to find a second-hand spare part for my wifes Daihatsu Charade and remembered I had used them about 4 years ago & they managed to source the part I needed. So I saw them on the web & put in a request. Sure enough 3 parts were sourced and I chose the one I thought best. The part was delivered fairly quickly and was in good condition. The part was fitted and now the car is back on the road. 10/10 would definitely use em again and would recommend them. L C Scott”
“Ordered a BMW 116i Engine with CORRECT part code and received a MINI engine (the engine mounts were stamped MINI doh!). Refused to return at their cost and lost £50 as I had to pay to return before I was refunded. Oh.....also ordered a turbo for the BMW engine which didn't arrive at all (some lame excuse that you can't send a turbo with the engine...…..my arse) - Avoid these cowboys.”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Came back with a quote fairly quickly with exactly what I wanted. Got in touch with the dealer (AAH Automotive). At the time his card reader was not working, though he said it would be in two days and I asked him to let me know when he was up-and-running. True to his word he called me and I purchased the part. He forecast 5-6 days delivery and it actually arrived the following day. Would recommend !st Choice Spares without hesitation and AAH Automotive were also excellent.”
“1st Choice as a concept is brilliant. I have used them many times always with positive results.
This time however I had an issue (with a 3rd party not 1stChoice)
I advertised for an ignition barrel and next day received 7 quotes at different prices. I chose one and called them.
I paid for the item on Monday morning - my car was In a garage and I borrowed a car while it was being fixed - and was told it would arrive Tuesday/Wednesday so ok.
Wednesday - no item so called and told it would be Thursday/Friday
Called Saturday and was told it would be Monday/Tuesday. Called Tuesday on and informed they could not find the key even though 3 times they had told me it had been sent. Asked for refund which took 3 more phone calls over the next 3 days. Still had to find another trader with the part which took another 4 days.
Problem is the traders don’t have the item in the shelf but is still in the car so can never be 100% sure if trader integrity
Site is great but they need to get traders better”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
