Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“Had a very nice phone call of callus Davies today, I'm very pleased with what he said so I have joined up with 5 stars for callus”

Helpful Report

Posted 5 years ago

Thank you Marion Davies for your lovely review. I am happy to hear that Callum was able to provide you with 5 star service enabling you to make your choices based on the information he provided you with. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Very happy how it was exsplained by Callum Davis he is very polite and made it easy to understand”

Helpful Report

Posted 5 years ago

Thank you Bernadette Parks for your wonderful review. I am so pleased that Callum was able to explain all the information in a clear and polite way providing great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Very helpful staff spoke very clearly”

Helpful Report

Posted 5 years ago

Thank you Mandy Coleman for your lovely review. I am glad that Adnan was able to be so helpful and provide you with clear information. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Jonathan was very helpful he went through everything slowly and if I need further information he would explain it so because of that we agreed to take out the policy as It was great being taken through step by step thank you Jonathan Yours sincerely Heather Jones”

Helpful Report

Posted 5 years ago

Thank you Owen for your great review. I am happy that Jonathan was able to go through all your options in great details and provide you with excellent service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“He was brilliant”

Helpful Report

Posted 5 years ago

Thank you for your review Peter. I am pleased that your advisor provided you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Very helpful staff especially Georgia who was with me all the way Step by step put all my anxiety to bed, also Clive who gave me support and reassurance 👍”

Helpful Report

Posted 5 years ago

Thank you for your review David Macrtney. I am glad to hear that Georgia and Clive were able to give you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Great customer service. Excellent explained . Very patient, explained everything clear most satisfactory. Thank you Callum .”

Helpful Report

Posted 5 years ago

Thank you Christine Longford for your lovely review. I am pleased that Callum was patient and discussed your options in clear detail. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Julie you are an angel very clear and competent explained everything very well thankyou”

Helpful Report

Posted 5 years ago

Thank you for your lovely review Elizabeth Anne Kelly. I am so glad to hear that Julie was able to provide you with such great service. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.

Posted 5 years ago

“Very good well explained”

Helpful Report

Posted 5 years ago

Thank you Stephen Partridge for your lovely review. I am pleased that Kevin explained everything to you in detail. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“very helpful in easy to understand terms all questionsansweredby your advisor very good”

Helpful Report

Posted 5 years ago

Thank you John Street for your review. I am pleased that your advisor was able to provide you with all the information requested. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“1st line funeral care were excellent, especially Sharn Williams, fully explained the product, what was covered, costs involved. Very professional and courteous. Could not have asked for more!”

1st Line Future Planning 5 star review on 16th October 2020

Helpful Report

Posted 5 years ago

Thank you Christopher Phillips for your lovely review. I am glad to hear that Sian was so helpful and courteous. I'm glad that she was able to go through all the information with you explaining everything to give you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Very friendly helpful and explained the funeral plan to me in depth. Given me peace of mind by allowing me tp arranhe my funeral the way I want, thus taking the pressure off my loved ones, wondering did I do what Linda would have wanted. Peace of mind for all.”

Helpful Report

Posted 5 years ago

Thank you for your lovely review LInda Sansom. I am glad to hear that Callum was so helpful and provided you with peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“I would like to thank Callum for making live a lot easier with my new funeral plan thank you Callum”

Helpful Report

Posted 5 years ago

Thank you Karen Hurrell for your great review. I am so glad that Callum was able to help you by providing all the information to choose your plan. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“EVER SO POLITE AND UNDERSTANDING, CHARMING AGENTS”

Helpful Report

Posted 5 years ago

Thank you Graham Bowles for your lovely review. I am pleased to hear that Julie was polite and provided you with all the information necessary to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Thanks Ian I've got peace of mind that my family wont have to worry about my funeral as it is all planned in advance. Aswell as being paid off before I'm 60. So easy to do. Thanks so much”

Helpful Report

Posted 5 years ago

Thank you for your lovely review. I am pleased to hear that Ian was able to provide you with peace of mind and able to provide you with the clarity required to make an informed decision. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Ian was very helpfull explained everything well.easy to talk to”

Helpful Report

Posted 5 years ago

Thank you Marvena Goodwin for your great review. I am pleased to hear that Ian was helpful and explained all your choices to you fully. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“I was contacted by Ian Oliver from 1st Line because I had some over 50 life cover with Sun Life. Now, when I took the over 50 cover out nothing was really explained to me, but talking to Ian really made me think how much I would be paying out for less than a third of its return it I live to 80+ (I'm 52 now). So by cancelling these policies and going with 1st Line I have safe thousands! Brilliant, well please, he took the time to explain it all. Thank you.”

Helpful Report

Posted 5 years ago

Thank you Derek Grinstead for your amazing review. Your review is exactly the outcome that we, as a company hope to strive for. We are so pleased to hear that Ian was able to provide you with such excellent service and discussed all your options with you in great detail. I will be sure to pass your comments on to him. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Very good telephone manner went through the whole plan and was a pleasure speaking with gorgina”

Helpful Report

Posted 5 years ago

Thank you David Christian for your great review. I am so pleased that Georgia was able to provide you with professional service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Your agent Ian Oliver was very helpful in explaining the details of the plan and made sure I was happy with all he had said before booking the plan with me .5 OUT OF 5 Full marks”

Helpful Report

Posted 5 years ago

Thank you John Hurst for your great review. I am so pleased to hear that Ian was helpful and explained everything fully to your satisfaction. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Just to say James did a great job made it easy to understand what the plan involved would recommend this to anyone”

Helpful Report

Posted 5 years ago

Thank you for your lovely review Robert. I am glad that James R was able to go through everything with you. Thank you for your recommendation. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews