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1st Line Future Planning Reviews

5.0 Rating 2,673 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,673 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
Very polite and great manners explains things so well even I understood
Helpful Report
Posted 5 years ago
Thank you Heather Stead for your lovely review. I am glad that Ian was able to provide you with a professional service and able to provide you with all the information to make an informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
Hi had a phone call today from Callum Davies was very helpful and was a pleasure to talk to understand everythink that was said thank you again
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Posted 5 years ago
Thank you for your great review Hannah, I am so pleased to hear that Callum was so helpful and explained everything in full to you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
Excellent man who explained everything to me helpful and friendly.
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Posted 5 years ago
Thank you for your great review Sandra Baker, I am pleased that Adnan was able to be helpful and explain all your options to you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
EXCELLENT SERVICE
Helpful Report
Posted 5 years ago
Thank you James for your great review. I am pleased that your advisor was able to provide you with excellent service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
Understood what they explained to me I feel now my family will have no worry and you was so friendly I felt really at ease talking to YOU
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Posted 5 years ago
Thank you Avril for your great review. I am please to hear that Callum was able to give you peace of mind and provided you with all the necessary information to enable you to make an informed choice. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494.
Posted 5 years ago
Excellent Callum Davis was a lovey person to talk to he explained everything in a simple way. I would recommend you to other people. If I could give you more stars I would.
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Posted 5 years ago
Thank you Karen Haddon for your wonderful review. I am so pleased that Callum was able to provide you with such great service and explained everything fully to you. Thank you for your lovely recommendation. I will be sure to pass it onto him. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494.
Posted 5 years ago
helpful and guided me to a plan that i could afford once the first 12 months are up i know that all arrangements will go together without upsetting my son further as it will all be sorted by you he will not have to worry
Helpful Report
Posted 5 years ago
Thank you Gail Towers for your great review. I am happy to hear that Adnan was able to help you obtain peace of mind by providing you with the information you required. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494.
Posted 5 years ago
Gave me all the advice I needed ,very friendly and polite ,great service
Helpful Report
Posted 5 years ago
Thank you Toni for your great review. I am happy that Adnan was able to give you the advice you needed and provided you with great service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
I’m so happy I’ve got my funeral care with you, Sian and Clive where very polite and explained everything to me and they answered all the questions are ask them
Helpful Report
Posted 5 years ago
Thank you for your lovely review Charles, I am so pleased that Sian and Clive were able to provide you with such excellent customer service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
I am very happy with the cover i have taken out, Ian Oliver explained everything i needed to no. I am so pleased he rang me this morning
Helpful Report
Posted 5 years ago
Thank you for your great review Ann. I am pleased that Ian was able to provide the information you required and explain every so clearly. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
I would highly recommend 1st line funeral they explained everything to me very clearly
Helpful Report
Posted 5 years ago
Thank you Tracey for your lovely review. Thank you for your high recommendation. I am so pleased that everything was discussed in detail to enable you to make an informed choice. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
Fantastic staff a fan and Clive excellent a 10stars from me
Helpful Report
Posted 5 years ago
Thank you Susan for your great review. I am pleased that your Advisor and Clive were able to give you such great service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
I am sorry but I would like to cancel plan, I have decided to stay with a plan which I would like to stay with
Helpful Report
Posted 5 years ago
I am sorry to hear this, if there is anything we can do to assist you, please contact me on 08000096494
Posted 5 years ago
James very friendly and helpful
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Posted 5 years ago
Thank you for your great review Angela, I am glad that you received great service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
James very helpful
Helpful Report
Posted 5 years ago
Thank you Angela for your lovely review. I am pleased to hear that James was helpful and provided you with the required information. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
spoke about everything in detail no short cuts, very helpful and cheerful
Helpful Report
Posted 5 years ago
Thank you Wendy for your great review. I am happy that everything was discussed in great detail and that your advisor was helpful and friendly. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
Excellent service Adnan my advisor was very friendly and explained everything in great detail I am pleased with the silver plan that I have taken out thank you
Helpful Report
Posted 5 years ago
Thank you Natalie for your lovely review. I am glad to hear that your advisor provided you with all the information in great details and that you are so happy with your plan. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
Everything has been explained fully to me by Adnan I'm very pleased with the package that I have received thank you
Helpful Report
Posted 5 years ago
Thank you Natalie for your lovely review. I am pleased that Adnan was able to provide you with all the information you required. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
Every was explained perfectly and curiously over the phone
Helpful Report
Posted 5 years ago
Thank you Graeme for your great review. I am glad that your advisor explained everything to you so perfectly. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
James was very friendly and polite
Helpful Report
Posted 5 years ago
Thank you Judy for your lovely review. I am pleased that James W was polite and friendly whilst providing you with information. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,673 reviews