1st Line Future Planning Reviews

Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

5.0 Rating 2,663 Reviews

100 %

of reviewers recommend 1st Line Future Planning

Company Reviews

Metrics

5.0

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

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“I would highly recommend 1st line funeral they explained everything to me very clearly”

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Posted 5 years ago

Thank you Tracey for your lovely review. Thank you for your high recommendation. I am so pleased that everything was discussed in detail to enable you to make an informed choice. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Fantastic staff a fan and Clive excellent a 10stars from me”

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Posted 5 years ago

Thank you Susan for your great review. I am pleased that your Advisor and Clive were able to give you such great service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I am sorry but I would like to cancel plan, I have decided to stay with a plan which I would like to stay with”

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Posted 5 years ago

I am sorry to hear this, if there is anything we can do to assist you, please contact me on 08000096494

Posted 5 years ago

“James very friendly and helpful”

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Posted 5 years ago

Thank you for your great review Angela, I am glad that you received great service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“James very helpful”

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Posted 5 years ago

Thank you Angela for your lovely review. I am pleased to hear that James was helpful and provided you with the required information. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“spoke about everything in detail no short cuts, very helpful and cheerful”

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Posted 5 years ago

Thank you Wendy for your great review. I am happy that everything was discussed in great detail and that your advisor was helpful and friendly. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Excellent service Adnan my advisor was very friendly and explained everything in great detail I am pleased with the silver plan that I have taken out thank you”

Helpful Report

Posted 5 years ago

Thank you Natalie for your lovely review. I am glad to hear that your advisor provided you with all the information in great details and that you are so happy with your plan. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Everything has been explained fully to me by Adnan I'm very pleased with the package that I have received thank you”

Helpful Report

Posted 5 years ago

Thank you Natalie for your lovely review. I am pleased that Adnan was able to provide you with all the information you required. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Every was explained perfectly and curiously over the phone”

Helpful Report

Posted 5 years ago

Thank you Graeme for your great review. I am glad that your advisor explained everything to you so perfectly. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“James was very friendly and polite”

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Posted 5 years ago

Thank you Judy for your lovely review. I am pleased that James W was polite and friendly whilst providing you with information. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Everything explained well and very happy with the guy I dealt with.”

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Posted 5 years ago

Thank you Mrs Devlin for your great review. I am so glad that your advisor was able to provide you with all the information that you needed to make an informed choice. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I was amazed by the speed and clarity of the operators. Thank you for the peace of mind you have given me!”

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Posted 5 years ago

Thank you Jimmi Cartwright for your great review. I am glad to hear that your advisor was able to provide you with peace of mind. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I'm very happy with the way I was explained everything and how very helpful he was”

Helpful Report

Posted 5 years ago

Thank you Karen for your review. I am pleased to hear that everything was explained so clearly to you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Friendly service and explained everything about the plan”

Helpful Report

Posted 5 years ago

Thank you once again for your great review. I am so pleased you were provided with great service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Julie was friendly and experienced everything making it easy to understand. I feel happy that my funeral will be taken care of how I Wish”

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Posted 5 years ago

Thank you Karen Wilford for your great review. I am glad to hear that Julie was able to provide you with such great service whilst discussing your options. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I had a fantastic conversation with the guy i spoke to i have his details but i am in bed with a bad back . We laughed I was joking around. He cut my payment by half he made it all so easy. Great guy .”

Helpful Report

Posted 5 years ago

Thank you Sally Ann for your great review. I am sorry to hear your back is causing you discomfort, hope you make a speedy recovery. I am glad that you were provided with great customer service whilst making an informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“ian the man i spoke to was very helpfull he explained everything to me and did all the work”

Helpful Report

Posted 5 years ago

Thank you for your great review Shirley. I am glad to hear that Ian was helpful and provided all the information you required. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Professional. Friendly,. Helpful, and considerate on what can be a difficult subject, pleasure to talk to James who guided me through the paperwork.and put me at ease.Thankyou.”

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Posted 5 years ago

Thank you Lesley Rice for your lovely review. I am pleased that James was so helpful and went through everything clearly for you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“very good service and help Adnan did a grate job thank you”

Helpful Report

Posted 5 years ago

Thank you Ian Jenkins for your great review. I am pleased that Adnan was able to to provide you with all the information you needed and given you great customer service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Great sales Person. Adnan explained everything to know about funeral plan. Have great piece of mind my love ones won't need to fork out thousands for my cremation”

Helpful Report

Posted 5 years ago

Thank you for your lovely review Susan Hose, I am glad that Adnan was able to go through everything thoroughly and ensure you had all the information required. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

1st Line Future Planning is rated 5.0 based on 2,663 reviews