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1st Line Future Planning Reviews

5.0 Rating 2,686 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,686 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
“Thanks Ian I've got peace of mind that my family wont have to worry about my funeral as it is all planned in advance. Aswell as being paid off before I'm 60. So easy to do. Thanks so much”
Helpful Report
Posted 6 years ago
Thank you for your lovely review. I am pleased to hear that Ian was able to provide you with peace of mind and able to provide you with the clarity required to make an informed decision. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Ian was very helpfull explained everything well.easy to talk to”
Helpful Report
Posted 6 years ago
Thank you Marvena Goodwin for your great review. I am pleased to hear that Ian was helpful and explained all your choices to you fully. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“I was contacted by Ian Oliver from 1st Line because I had some over 50 life cover with Sun Life. Now, when I took the over 50 cover out nothing was really explained to me, but talking to Ian really made me think how much I would be paying out for less than a third of its return it I live to 80+ (I'm 52 now). So by cancelling these policies and going with 1st Line I have safe thousands! Brilliant, well please, he took the time to explain it all. Thank you.”
Helpful Report
Posted 6 years ago
Thank you Derek Grinstead for your amazing review. Your review is exactly the outcome that we, as a company hope to strive for. We are so pleased to hear that Ian was able to provide you with such excellent service and discussed all your options with you in great detail. I will be sure to pass your comments on to him. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Very good telephone manner went through the whole plan and was a pleasure speaking with gorgina”
Helpful Report
Posted 6 years ago
Thank you David Christian for your great review. I am so pleased that Georgia was able to provide you with professional service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Your agent Ian Oliver was very helpful in explaining the details of the plan and made sure I was happy with all he had said before booking the plan with me .5 OUT OF 5 Full marks”
Helpful Report
Posted 6 years ago
Thank you John Hurst for your great review. I am so pleased to hear that Ian was helpful and explained everything fully to your satisfaction. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Just to say James did a great job made it easy to understand what the plan involved would recommend this to anyone”
Helpful Report
Posted 6 years ago
Thank you for your lovely review Robert. I am glad that James R was able to go through everything with you. Thank you for your recommendation. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“The people were nice and friendly,explained everything and were very very helpful”
Helpful Report
Posted 6 years ago
Thank you Peter Hutchinson for your lovely review. I am glad to hear that Georgia was able to explain everything in a helpful and friendly manner. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.
Posted 6 years ago
“Very helpful young lady Georgia, she rang at a right time so pleased that I have got this plan in place.”
Helpful Report
Posted 6 years ago
Thank you Pauline Gill for your great review. I am happy that Georgia was able to help you set up your plan so well. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.
Posted 6 years ago
“Very helpful, Very courteous and informative.No forceful sales pitch!!”
Helpful Report
Posted 6 years ago
Thank you Thomas for your lovely review, I am pleased to hear that you received all the information that you required to make an informed decision. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.
Posted 6 years ago
“Very friendly and very informative”
Helpful Report
Posted 6 years ago
Thank you Patricia for your lovely review. I am glad to hear that James R has provided you with all the information you needed. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.
Posted 6 years ago
“Great communication explained everything in great detail”
Helpful Report
Posted 6 years ago
Thank you Amanda for your great review. I am pleased to hear that Clive went through all your choices with great detail. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.
Posted 6 years ago
“Great service all staff spoke friendly where i understood what I needed to know to pass onto my mum for her future life insurance.”
Helpful Report
Posted 6 years ago
Thank you Carol for your great review. I am happy to hear that your advisor was able to provide you with peace of mind and that they were friendly. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 6 years ago
“Outstanding customer service by julie barnett”
Helpful Report
Posted 6 years ago
Thank you Maria for your great review. I am pleased that you received such outstanding customer service from Julie. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 6 years ago
“Very polite and great manners explains things so well even I understood”
Helpful Report
Posted 6 years ago
Thank you Heather Stead for your lovely review. I am glad that Ian was able to provide you with a professional service and able to provide you with all the information to make an informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 6 years ago
“Hi had a phone call today from Callum Davies was very helpful and was a pleasure to talk to understand everythink that was said thank you again”
Helpful Report
Posted 6 years ago
Thank you for your great review Hannah, I am so pleased to hear that Callum was so helpful and explained everything in full to you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 6 years ago
“Excellent man who explained everything to me helpful and friendly.”
Helpful Report
Posted 6 years ago
Thank you for your great review Sandra Baker, I am pleased that Adnan was able to be helpful and explain all your options to you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 6 years ago
“EXCELLENT SERVICE”
Helpful Report
Posted 6 years ago
Thank you James for your great review. I am pleased that your advisor was able to provide you with excellent service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 6 years ago
“Understood what they explained to me I feel now my family will have no worry and you was so friendly I felt really at ease talking to YOU”
Helpful Report
Posted 6 years ago
Thank you Avril for your great review. I am please to hear that Callum was able to give you peace of mind and provided you with all the necessary information to enable you to make an informed choice. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494.
Posted 6 years ago
“Excellent Callum Davis was a lovey person to talk to he explained everything in a simple way. I would recommend you to other people. If I could give you more stars I would.”
Helpful Report
Posted 6 years ago
Thank you Karen Haddon for your wonderful review. I am so pleased that Callum was able to provide you with such great service and explained everything fully to you. Thank you for your lovely recommendation. I will be sure to pass it onto him. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494.
Posted 6 years ago
“helpful and guided me to a plan that i could afford once the first 12 months are up i know that all arrangements will go together without upsetting my son further as it will all be sorted by you he will not have to worry”
Helpful Report
Posted 6 years ago
Thank you Gail Towers for your great review. I am happy to hear that Adnan was able to help you obtain peace of mind by providing you with the information you required. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494.
Posted 6 years ago
1st Line Future Planning is rated 5.0 based on 2,686 reviews