1st Line Future Planning Reviews

Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

5.0 Rating 2,606 Reviews

100 %

of reviewers recommend 1st Line Future Planning

Company Reviews

Metrics

5.0

Based on 2,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent so far very god customer service”

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Posted 2 hours ago

“Sue Renna was absolutely brilliant and guided us through a lot of complicated thinking with understanding and wisdom. thankyou”

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Posted 3 hours ago

“Excellent service and friendly staff with a friendly support team”

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Posted 4 days ago

Thank you for your lovely review Nicola. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 days ago

“Joanne was wonderful. No pressure selling just full of facts and knowledge. She let me decide and answered all my questions. It is something I feel so satisfied with.”

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Posted 5 days ago

Thank you for your lovely review Michele. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 days ago

“Ian was very helpful and explained everything very clearly”

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Posted 5 days ago

Thank you for your lovely review Mr Pike. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 days ago

“Kelly was very professional, helpful, and friendly”

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Posted 6 days ago

Thank you for your lovely review Matthew. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 days ago

“Service excellent Everything explained very well”

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Posted 6 days ago

Thank you for your lovely review Maureen. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 days ago

“A difficult subject made so much easier by Rowenna who was an absolute pleasure to talk to, very professional and very friendly”

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Posted 1 week ago

Thank you for your lovely review James. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 days ago

“Ian Cooper made a return visit to go through a few questions about wills, trusts and attorney settlements for my wife and I. He was knowledgeable, understanding and very helpful giving information clearly and simply. We now feel more confident about progressing. Thanks”

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Posted 1 week ago

Thank you for your lovely review Robert. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 days ago

“Excellent service, with great communication. Especially from Sue and Lesley Wouldn't hesitate to recommend them. Excellent service. Great communication especially Sue and Leslie. Would definitely recommend this Company .”

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Posted 1 week ago

Thank you for your lovely review Jennifer. I am so pleased that you are happy with the service Leslie and Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 days ago

“Lovely lady, very polite, knew what she was talking about ,and we had a laugh. She is welcome anytime Reg.McNamara.”

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Posted 1 week ago

Thank you for your lovely review Reginald and Jennifer. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 days ago

“Excellent service”

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Posted 1 week ago

Thank you for your lovely review Ann. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 days ago

“Excellent service and all our queries answered helping us to make a decision regarding our future. Many Thanks to Susan for her time and expertise, much appreciated by us both .”

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Posted 1 week ago

Thank you for your lovely review Andrea. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 days ago

“Absolutely brilliant. Ben was very good with explaining everything and offered sound advice .The whole experience was simple and easy going. So glad to have used 1st line.recommended to family and friends. 10 out of 10”

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Posted 1 week ago

Thank you for your lovely review Darren. I am so pleased that you are happy with the service Ben provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 days ago

“So far so good”

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Posted 2 weeks ago

Thank you for your lovely review Keith. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 days ago

“My wife and I met with Leslie as planned, we are married with chidren from previous marriages and various other complications. We were looking to protect our assets and ensure that our estate go to the right people when we pass. Leslie was very knowledable, and easy to talk to, and explained the best way forward for us. we are very pleased with the outcome, and have already recommended Leslie and 1st Line Future Planning to other family members.”

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Posted 2 weeks ago

Thank you for your lovely review Darren. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 weeks ago

“At all stages [2 enquiry phone calls and face to face meeting] everything was clearly explained. The only reason it's 4 and not 5 stars, is the following confirmation letter stated the wrong kind of Will and my husband’s incorrect surname.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review Constanze. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 weeks ago

“Kerry was extremely helpful and friendly and made the task of making a will extremely easy highly recommended Kerry”

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Posted 2 weeks ago

Thank you for your lovely review Nina. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 weeks ago

“Rowena was very friendly and efficient. She made the whole process easy to understand. Thank you.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review Leslie. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 weeks ago

“Every thing was explained very clearly and I would recommend you to anyone”

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Posted 2 weeks ago

Thank you for your lovely review Sheryl. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 weeks ago

1st Line Future Planning is rated 5.0 based on 2,606 reviews