Login
Start Free Trial Are you a business?? Click Here

1st Line Future Planning Reviews

5.0 Rating 2,448 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,448 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Leslie was extremely helpful and professional and would recommend everyone taking out a funeral plan and a lasting power of attorney
Helpful Report
Posted 1 day ago
Lovely young lady knew what she was talking about not pushy well spoken and clear. And she had lots of patience
Helpful Report
Posted 2 days ago
Very satisfied with the service we had from you very helpful easy to talk to you
Helpful Report
Posted 2 days ago
Very happy with everything thanks
Helpful Report
Posted 3 days ago
Very thorough. Thoughtful and patient. I was spoken to with care and able to understand everything.
Helpful Report
Posted 4 days ago
Lesley came round , I found her very knowledgeable and it made sense to sort our affairs out , she also left her contact details, if we needed to contact her
Helpful Report
Posted 4 days ago
Very knowledgeable about the products. Full explanation of the processes. It was such a good experience not once did I feel pressured or confused. Any questions were answered promptly. I would recommend to anyone. Full 5 star service.
Helpful Report
Posted 5 days ago
Very helpful and friendly and had time to go through everything and explain everything to
Helpful Report
Posted 5 days ago
I found Kerry to be friendly & professional. Her advice was/is pertanent to me. She is to be recommended. Thank you.
Helpful Report
Posted 1 week ago
They were very helpful so am glad i chose 1st Line Future Planner
Helpful Report
Posted 1 week ago
Kerry was very friendly and helpful did the hard work for us Many Thanks
Helpful Report
Posted 1 week ago
Thank you for your lovely review Mary. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
Polite and professional meeting. Very informative of the house protection policy.
Helpful Report
Posted 1 week ago
Thank you for your lovely review Peter. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
I contacted the office and the staff were very friendly and down to earth, they arranged for someone to come out to us in our home. Lesley turned up and spent two hours with us, she immediately put us at ease, she was easy to talk to with a fab sense of humour that really helped my wife, as she finds this very difficult to talk about, so far it’s been very easy to do, Lesley never put us under any pressure, she just explained everything really well, she left us with her contact details so that if we had any issues or wanted to speak to her or cancel what we had done. Thank you all for your kindness and support
Helpful Report
Posted 2 weeks ago
Thank you for your lovely review Shaun. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
Lesley was promppt arriving at the arranged time. She was polite & friendly but not over familier. She answered all of our questions (n language we understood), and booked a return visit to our convience. All in all very helpful.
Helpful Report
Posted 2 weeks ago
Thank you for your lovely review Glynis. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
My husband had mentioned getting a will, then told me we would be having someone come round to talk to us about this, for me this can be very hard as no one wants to think about the loss of a loved one, and I don’t like talking to strangers at the best of times, but Lesley came round and immediately put us at ease and was so very good to talk to and explained in a way that was very easy to understand, she is very lovely and was with us for 2 hours going through details and answering questions and enabling us to think about what we want to do when the worst happens
Helpful Report
Posted 2 weeks ago
Thank you for your lovely review Sarah. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
Kerry was very personable and took the time to work out exactly what we need now and recommend what we will/may need in future. She was very clear and explained the legal requirements well.
Helpful Report
Posted 3 weeks ago
Thank you for your lovely review Alicia and Harris. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
I am very pleased with the handling of my will by the consultants etc. They were all very courteous in such a sensitive subject,thank you.
Helpful Report
Posted 3 weeks ago
Thank you for your lovely review Dianne. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
I think good
1st Line Future Planning 5 star review on 19th November 2024
Helpful Report
Posted 3 weeks ago
Thank you for your lovely review David. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
It Very good
1st Line Future Planning 5 star review on 19th November 2024
Helpful Report
Posted 3 weeks ago
Thank you for your lovely review Sian. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
I if my future plans very good
1st Line Future Planning 5 star review on 19th November 2024
Helpful Report
Posted 3 weeks ago
Thank you for your lovely review Sian. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
1st Line Future Planning is rated 5.0 based on 2,448 reviews