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1st Line Future Planning Reviews

5.0 Rating 2,604 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,604 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Excellent service and friendly staff with a friendly support team
Helpful Report
Posted 3 days ago
Thank you for your lovely review Nicola. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 day ago
Joanne was wonderful. No pressure selling just full of facts and knowledge. She let me decide and answered all my questions. It is something I feel so satisfied with.
Helpful Report
Posted 3 days ago
Thank you for your lovely review Michele. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 day ago
Ian was very helpful and explained everything very clearly
Helpful Report
Posted 4 days ago
Thank you for your lovely review Mr Pike. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 day ago
Kelly was very professional, helpful, and friendly
Helpful Report
Posted 5 days ago
Thank you for your lovely review Matthew. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 day ago
Service excellent Everything explained very well
Helpful Report
Posted 5 days ago
Thank you for your lovely review Maureen. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 days ago
A difficult subject made so much easier by Rowenna who was an absolute pleasure to talk to, very professional and very friendly
Helpful Report
Posted 6 days ago
Thank you for your lovely review James. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 days ago
Ian Cooper made a return visit to go through a few questions about wills, trusts and attorney settlements for my wife and I. He was knowledgeable, understanding and very helpful giving information clearly and simply. We now feel more confident about progressing. Thanks
Helpful Report
Posted 1 week ago
Thank you for your lovely review Robert. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 days ago
Excellent service, with great communication. Especially from Sue and Lesley Wouldn't hesitate to recommend them. Excellent service. Great communication especially Sue and Leslie. Would definitely recommend this Company .
Helpful Report
Posted 1 week ago
Thank you for your lovely review Jennifer. I am so pleased that you are happy with the service Leslie and Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 days ago
Lovely lady, very polite, knew what she was talking about ,and we had a laugh. She is welcome anytime Reg.McNamara.
Helpful Report
Posted 1 week ago
Thank you for your lovely review Reginald and Jennifer. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 days ago
Excellent service
Helpful Report
Posted 1 week ago
Thank you for your lovely review Ann. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 days ago
Excellent service and all our queries answered helping us to make a decision regarding our future. Many Thanks to Susan for her time and expertise, much appreciated by us both .
Helpful Report
Posted 1 week ago
Thank you for your lovely review Andrea. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 days ago
Absolutely brilliant. Ben was very good with explaining everything and offered sound advice .The whole experience was simple and easy going. So glad to have used 1st line.recommended to family and friends. 10 out of 10
Helpful Report
Posted 1 week ago
Thank you for your lovely review Darren. I am so pleased that you are happy with the service Ben provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 days ago
So far so good
Helpful Report
Posted 1 week ago
Thank you for your lovely review Keith. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 days ago
My wife and I met with Leslie as planned, we are married with chidren from previous marriages and various other complications. We were looking to protect our assets and ensure that our estate go to the right people when we pass. Leslie was very knowledable, and easy to talk to, and explained the best way forward for us. we are very pleased with the outcome, and have already recommended Leslie and 1st Line Future Planning to other family members.
Helpful Report
Posted 2 weeks ago
Thank you for your lovely review Darren. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
At all stages [2 enquiry phone calls and face to face meeting] everything was clearly explained. The only reason it's 4 and not 5 stars, is the following confirmation letter stated the wrong kind of Will and my husband’s incorrect surname.
Helpful Report
Posted 2 weeks ago
Thank you for your lovely review Constanze. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
Kerry was extremely helpful and friendly and made the task of making a will extremely easy highly recommended Kerry
Helpful Report
Posted 2 weeks ago
Thank you for your lovely review Nina. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
Rowena was very friendly and efficient. She made the whole process easy to understand. Thank you.
Helpful Report
Posted 2 weeks ago
Thank you for your lovely review Leslie. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
Every thing was explained very clearly and I would recommend you to anyone
Helpful Report
Posted 2 weeks ago
Thank you for your lovely review Sheryl. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
We would recommend you to anyone
Helpful Report
Posted 2 weeks ago
Thank you for your lovely review Kevin. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
The options available were explained clearly and matched our needs.
Helpful Report
Posted 2 weeks ago
Thank you for your lovely review Linda. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 weeks ago
1st Line Future Planning is rated 5.0 based on 2,604 reviews