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1st Line Future Planning Reviews

5.0 Rating 2,669 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,669 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
Kerry came to our home and was absolutely fantastic, explained everything clearly and in detail , filled in the necessary forms with us and went through the whole process. The next morning we received a call from Rowenna who confirmed all the details we had given were correct. Really pleased we went with 1st Line Future planning, very professional, extremely friendly people.
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Posted 4 days ago
Thank you for your lovely review Mr and Mrs Reynolds. I am so pleased that you are happy with the service Kerry Barnwell and Rowenna Rhys provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 days ago
Excellent advice which made us making decisions so much easier
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Posted 1 week ago
Thank you for your lovely review Mr and Mrs Thomas. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 days ago
Very pleasant and professional and went through everything I needed to know
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Posted 2 weeks ago
Thank you for your lovely review Andrew. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 days ago
Very happy with service regarding future planning of my estate. Given infomation i needed to make an informed decision by Bryon Ferguson & Rowenna Rhys. Would reccomend the company
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Posted 1 month ago
Thank you for your lovely review Patricia. I am so pleased that you are happy with the service Bryon Ferguson and Rowenna Rhys provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 days ago
After speaking to Rowenna I felt everything was explained to us look forward to getting everything tied up thank you
Helpful Report
Posted 1 month ago
Thank you for your lovely review Mr and Mrs Riddoch. I am so pleased that you are happy with the service Rowenna Rhys provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 4 days ago
Great advice and planning from David Newby and Rowenna.
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Posted 2 months ago
Thank you for your lovely review Amanda. I am so pleased that you are happy with the service Dave Newby and Rowenna Rhys provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 4 days ago
Excellent information quick response and very caringv
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Posted 2 months ago
Thank you for your lovely review Margaret. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 4 days ago
Very good service and very helpful
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Posted 3 months ago
Thank you for your lovely review Anthony. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 2 months ago
Great help and service 👌
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Posted 3 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 2 months ago
Very helpful and professional 👌
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Posted 3 months ago
Thank you for your lovely review Vicki. I am so pleased that you found our service helpful and professional. If you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 2 months ago
Very happy clear full explanation on everything with the plan just great thanks to sue Renna and rowenna for all help and advice they have given me thanks
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Posted 4 months ago
Thank you for your lovely review Paul. I am so pleased that you are happy with the service Susan Renna and Rowenna Rhys provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 days ago
Rowena talked me through everything and was very pleasant.
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Posted 4 months ago
Thank you for your lovely review Mary. I am so pleased that you are happy with the service Rowenna Rhys provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 days ago
Gave me all the facts I needed for a Power of Attorney, which I really needed to set up! Also gave me every fact I needed to set up a Trust! The representative was so nice, polite, and full of all the important things I needed to know? Then I got a phone call from a lovely lady who, called to confirm that I understood all that was explained to me earlier. I can’t complement them enough! It was so easy, after they had explained everything! Thank you 1st Line Future Planning.
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Posted 4 months ago
Thank you for your lovely review Frances. I am so pleased that you are happy with the service Bryon Ferguson and Rowenna Rhys provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 days ago
Very friendly representatives. All steps clearly explained
Helpful Report
Posted 4 months ago
Thank you for your lovely review Adrian. I am so pleased that you are happy with the service Susan Renna and Rowenna Rhys provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 days ago
Everything was clearly explained.We were not put under any pressure to commit to anything.
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Posted 5 months ago
Thank you for your lovely review Mr and Mrs Seenan. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 days ago
My wife and I recently used 1st Line Future Planning to organise our Lasting Power of Attorney. As part of the process we were assisted by your Estate Planning Consultant Susan Renna, who we found to be extremely knowledgeable and helpful. She ensured that the process was carried out seamlessly and we are very grateful for her time and effort. We will have no hesitation in using the company again.
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Posted 6 months ago
Thank you for your lovely review Mr and Mrs Thomas. I am so pleased that you are happy with the service Susan Renna provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 days ago
I was very pleased with the service i received from Leslie Davies.which I thought she was very polite+knowledgeable+thorough and explained everything clearly and completed very smoothly and efficiently
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Posted 7 months ago
Thank you for your lovely review Dean. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 2 months ago
Mercia the lady that came round was very good and explained everything clearly. Plus the people ive spoken to over the phone have all been very helpful...
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Posted 8 months ago
Thank you for your lovely review Michael. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 2 months ago
We are very satisfied and happy with the service provided by Sue Renna ,she was very professional and explained everything very cleary.
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Posted 10 months ago
Thank you for your lovely review Pamela. I am so pleased that you are happy with the service provided by Sue Renna. If you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 2 months ago
Susan (sue) started at the first steps went through the process perfectly easy understanding ,then asked any questions so far,provided in depth about what the company are about went very well ,Sue is an asset to the company very pleasant young lady perfect.
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Posted 11 months ago
Thank you for your lovely review Robert. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 11 months ago
1st Line Future Planning is rated 5.0 based on 2,669 reviews