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1st Line Future Planning Reviews

5.0 Rating 2,652 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,652 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Joanne was a lovely lady answered my questions, got the deal done I'm very happy I've done this for me and my family
Helpful Report
Posted 4 months ago
Thank you for your lovely review Betty. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Excellent service and all our queries answered helping us to make a decision regarding our future. Many Thanks to Susan for her time and expertise, much appreciated by us both .
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Posted 5 months ago
Thank you for your lovely review Andrea. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
So far so good
Helpful Report
Posted 5 months ago
Thank you for your lovely review Keith. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Kerry was extremely helpful and friendly and made the task of making a will extremely easy highly recommended Kerry
Helpful Report
Posted 5 months ago
Thank you for your lovely review Nina. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Early days and too soon to give a full review but so far the appointments have been on time and the procedure easy to understand. Time will tell if this carries on but no reasonnto doubt it will
Helpful Report
Posted 6 months ago
Thank you for your lovely review John. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
So far so good. My plan is not yet complete but I feel I am being guided very well with careful explanation.
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Posted 6 months ago
Thank you for your lovely review Dr Mackinnon. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
We had Lesley call to us and she was very friendly and explained everything to us.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Maxine. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Ian Cooper was very helpful polite and informative
Helpful Report
Posted 7 months ago
Thank you for your lovely review Kathleen. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Answered all our concerns and gave good advice
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Posted 7 months ago
Listened to my questions and explained answers allowing an informed choice to be made
Helpful Report
Posted 8 months ago
Thank you for your lovely review Timothy. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Lesley was very professional
Helpful Report
Posted 9 months ago
Thank you for your lovely review Carla. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
The staff at 1st line future planning are very helpful and friendly towards you on the phone
Helpful Report
Posted 9 months ago
Thank you for your lovely review Craig. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Very good I did not feel under pressure Ian Cooper very amiable gentleman.
Helpful Report
Posted 10 months ago
Thank you for your lovely review Roger. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Help given with estate plannimg was useful and eady to proceed with. Represntative clear, friendly and helpful
Helpful Report
Posted 10 months ago
Thank you for your lovely review Helen. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Very clear description of services and benefits, easy to talk to and discuss concerns.
Helpful Report
Posted 11 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Kerry was lovely, she was very good at explaining what we needed to know, no pressure, pleased with the products we bought.
Helpful Report
Posted 11 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 11 months ago
Very professional, and we both felt relaxed Mercie explained and answered Our questions
Helpful Report
Posted 1 year ago
Thank you for your lovely review Emma. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Mercia visited me at my home to discuss my Estate Planning plan, We had a good discussion about this on how it works, what it involves , the pro’s and Con’s that came to mind at the time. Mercia answered all my questions confidently she didn’t rush me explaining everything being supportive throughout which gave me the confidence's to purchase the plan
Helpful Report
Posted 1 year ago
Thank you for your lovely review Brenda. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Kerry Barnwell was very efficient and explained step by step what was required to set up the Trust I required, encouraging any questions I might have? Also left contact details should anything arise. Thank you
Helpful Report
Posted 1 year ago
Thank you for your lovely review Matthew. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
After being contacted by 1st Line Future Planning, Leslie Davies was assigned as our consultant. Our interest was to write a Will and Leslie offered us advice on changing the deeds of our to be in joint names on the need to nominate people for a Lsting P|ower of Attorney. On her second visit, we thought she would go through details of the Will, but she indicated that we would received a phone call from someone specialised in that area. Leslie arrived prompt;y and was very courteous..She did not pressurise us after her first visit.
Helpful Report
Posted 1 year ago
Thank you for your lovely review David. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
1st Line Future Planning is rated 5.0 based on 2,652 reviews