1st Line Future Planning Reviews

Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

5.0 Rating 2,269 Reviews

100 %

of reviewers recommend 1st Line Future Planning

Company Reviews

Metrics

5.0

Based on 2,269 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning 5 star review on 3rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Take money. Scam. Phone you 10 tx a day. When they get money they are gone. Mombie has had me again”

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Posted 4 months ago

“This has to be the worst company I have ever dealt with. They took 2k of my Mum's money back in Jan 2023 and still have not come up with the trust. I have been chasing them every few weeks with a promise of a call-back and nothing. Even the MD got involved and asked me not to leave a negative review until he had time to look into my complaint and promised me a call back - again nothing. As it stands, Mum has lost 2k and this company is not responding to me. I have asked for Mum's money back but again, nothing. I would warn anyone from using this company as I don't believe all their positive reviews are legitimate. They are a cowboy set-up for sure.”

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Posted 6 months ago

“Was due a telephone meeting but had a family crisis, called the number listed on emails and it didn’t even connect, emailed someone I had a contact for to say I couldn’t make the meeting yet I was still contacted. When I explained I couldn’t talk then they started to go on about rearranging the appointment there and then. Poor. No empathy, just wanted my business.”

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Posted 7 months ago

“If you are offered Abbey Family Funerals DONT TAKE IT. I did then cancelled as none of the telephone numbers linked you to that company and the same number on their website do not belong to them. STAY CLEAR”

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Posted 2 years ago

“You were very helpful and I was able to understand when you told me and explained to”

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Posted 2 years ago

Thank you for your lovely review Ann. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Excellent”

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Posted 4 years ago

1st Line Future Planning is rated 5.0 based on 2,269 reviews