Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“Everything was explained to me very thoroughly. Therefore I understood everything”

Helpful Report

Posted 5 years ago

Thank you Andrew Bieniasz for your great review. I am glad to hear that Brad went through everything thoroughly for you ensuring every detail was explained fully. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Unexpected phone call that I wouldn't usually answer but glad I did. 1st Line Funeral Care will be saving my family money on my funeral costs at a time when money stress is the last thing you need. Funeral Costs, Wishes and Will are all sorted for when I'm gone. 👍”

Helpful Report

Posted 5 years ago

Thank you Peter Wright for your lovely 5 star review. I am pleased that Julie was able to provide you and your family with peace of mind and enable you to have everything sorted out according to your wishes. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I'm very pleased with everything thank u 1st line and ADNAN”

Helpful Report

Posted 5 years ago

Thank you Bronwen Pearson for your lovely review. I am glad to hear that you received great service from Adnan and our customer services team. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Friendly helpfuul Would tell other to use”

Helpful Report

Posted 5 years ago

Thank you Christy for your lovely review. I am so pleased that you received friendly service from James R. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“1st Line funeral care were excellent and very helpful, especially James Wolfe who talked me through everything. He made it easy to understand all about the company and what they do. James was so nice and helpful. I would recommend 1st Line funeral care to anyone that wants to make an easy funeral arrangement where everything is done for you. A big weight off my shoulders. It's all worry free.”

Helpful Report

Posted 5 years ago

Thank you Judith Simpson for your lovely review. I am glad James W was able to assist you in such a great way ensuring that all the arrangements and information has been taken care of for you giving you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I spoke to Julie she was professional but she made talking about the prowess very very easy. We did laugh quite a bit but she was very professional when needed. I would love to go for a girlie night out with Julie she was great. She gave me the time to ask questions nothing was no silly questions. I wish all representatives were like Julie. I got my follow up rep after speaking to Julie to make sure I was happy. A Big Thanks to all.”

Helpful Report

Posted 5 years ago

Thank you Patsy Price for your wonderful review. I am pleased to hear that Julie was so helpful and professional. I am glad that she went through everything giving you the time to gain further clarity. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Friendly, clear on their speech.”

Helpful Report

Posted 5 years ago

Thank you Sally Wigfield for your lovely review. I am pleased to hear that Adnan was friendly and explained everything clearly to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Lovely gentleman who explained everything very clearly. Thank you Callum”

Helpful Report

Posted 5 years ago

Thank you Dianne Ashworth for your 5 star review. I am happy to hear that Callum explained everything so clearly for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very helpful and friendly lady and explained everything well”

Helpful Report

Posted 5 years ago

Thank you for your lovely review. I am pleased to hear that Julie explained everything so well and was friendly. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very helpful lovely lady”

Helpful Report

Posted 5 years ago

Thank you for your review Jean Hawthorn. I am glad to hear that Julie was so helpful. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Was very pleased how things were explained and what would be happening to get the plan started the young lady I spoke to was very helpful thank you very much”

Helpful Report

Posted 5 years ago

Thank you Denise Barker for your wonderful review. I am happy that Georgia was able to be so helpful and enabled you to get your plan started. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I found 1st line funeral care a pleasent experience. everything was explained in a very clear and understanding way. the person I spoke to was very professional and very pleasant. highly recommended.”

Helpful Report

Posted 5 years ago

Thank you Edna Parker for your lovely review. I am pleased that James W was able to explain everything so professionally and clearly to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“The information was very informative and the lady on the phone was very nice and friendly”

Helpful Report

Posted 5 years ago

Thank you Jeanette Hatton for your lovely review. I am so pleased to hear that Sian was informative and friendly. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“They were very informative and very very helpful and got my funeral plans in place for us both.”

Helpful Report

Posted 5 years ago

Thank you Gordon & Catherine Sim for your lovely review. I am pleased that Callum was able to assist you in an informative and helpful way. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“very professional in communicating.”

Helpful Report

Posted 5 years ago

Thank you for your lovely review. I am pleased that you received excellent service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Was very helpful and friendly”

Helpful Report

Posted 5 years ago

Thank you Victoria Davis for your great review. I am glad to hear that Sian was able to help you so well. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very helpful and easy to understand and explained clearly”

Helpful Report

Posted 5 years ago

Thank you Lesley Wynn for your lovely review. I am pleased to hear that Kevin was helpful and explained everything so well. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I was very nervous about doing a funeral plan but Georgia was amazing she helped me through the process amazingly I'm glad I chose the plan it was explained to me very well from start to finish”

Helpful Report

Posted 5 years ago

Thank you Pauline Warnes for your great review. I am so happy to hear that Georgia was so helpful and explained everything clearly. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“It was a real pleasure talking to someone who knew all the answers, plus made it easy to understand the product. There was was no pressure to purchase.”

Helpful Report

Posted 5 years ago

Thank you for your lovely review. I am pleased that your advisor was able to provide you with all the information you required to set up your plan. I am glad that he was able to go through everything in detail for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I gave 5 stars to a lovely young lady, who answered all my questions nothing was too much trouble, and she was extremely patient when I needed to attended to my husband. I already feel I have piece of mind by signing up to my chosen funeral plan.”

Helpful Report

Posted 5 years ago

Thank you Barbara Chislett for your lovely review. I am pleased that Georgia was able to be so helpful and patient assisting you and providing peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews