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1st Line Future Planning Reviews

5.0 Rating 2,686 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,686 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
“Very professional explained so i could understand everything”
Helpful Report
Posted 5 years ago
Thank you Marilyn Hodge for your lovely review. I am happy that Callum was able to assist you so professionally and explained everything clearly to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“An Excellent package perfectly described to me, so I was more than happy to take out the silver plan, I fully understood everything Brad put forward to me and it was a pleasure to take out the policy... Many thanks for easing my mind for the after care that will be provided......”
Helpful Report
Posted 5 years ago
Thank you David Parker for your wonderful review. I am so pleased that Brad was able to assist you in such an excellent manner. I am glad to hear that he was able to explain everything in detail for you enabling you to now have peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Very helpfull with the phone call”
Helpful Report
Posted 5 years ago
Thank you Anne Hicks for your lovely review. I am pleased to hear that James R was so helpful and enabled you to be provided with the information to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Very helpfull”
Helpful Report
Posted 5 years ago
Thank you Anne for your 5 star review. I am pleased that you found your advisor helpful. I hope he was able to provide you with excellent service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“I took out my funeral plan under the assistance of Ian Oliver. Ian was very professional, explained everything in detail easy to understand. Seemed genuinely interested in ensuring a five star service, putting me as the customer at ease, without being pushy. Thankyou Ian for your help.”
Helpful Report
Posted 5 years ago
Thank you Michelle Cole for your wonderful review. I am so pleased that Ian was able to be professional and explain everything so well for you. I am glad that he made you feel at ease whilst providing you with a great service too. I will be sure to pass your thanks onto him, We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“I have been speaking with 1st Line Funeral Care and I received a First Class Service from them so much so that I have taken out a plan through them with Golden Leaves Ltd Funeral Care.”
Helpful Report
Posted 5 years ago
Thank you David Gee for your great review. I am so pleased that you were able to receive a 1st class service from Julie and Clive. I am glad that they were able to assist you with choosing the plan that suited your requirements correctly. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Very helpful and informative”
Helpful Report
Posted 5 years ago
Thank you Lynette Opray for your lovely review. I am glad that James R was so helpful and able to provide you with all the information you required. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Absolutely fantastic. So informative and helpful and very friendly”
Helpful Report
Posted 5 years ago
Thank you Lynette for your great review. I am pleased that James R was able to assist you so well. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“I was very pleased with the service I received from Adnan he explained everything in detail”
Helpful Report
Posted 5 years ago
Thank you Susan Wilson for your lovely review. I am glad that Adnan provided you with such great service and was able to go through everything in great detail for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Julie who helped me and explained everything was amazing. My mind is easier as I don't have to worry about funeral costs .”
Helpful Report
Posted 5 years ago
Thank you Carol & Anthony Busk for your lovely review. I am glad to hear that Julie was so helpful and explained all the details to you in full. I am pleased that she has been able to provide you with a plan that has given you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Very helpful and polite in our conversation.”
Helpful Report
Posted 5 years ago
Thank you Crichton for your lovely review. I am glad to hear that James R was so helpful and polite whilst providing you with vital information to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“I spoke to Callum Davies. He was extremely professional and I am very happy with his service.”
Helpful Report
Posted 5 years ago
Thank you Suzanne Casady for your wonderful review. I am pleased to hear that Callum was so helpful and professional. I am glad to hear that he provided you with great service too. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Well I spoke to a lovely lady called Julie Burnett, she explained every thing in detail and cannot fault eny of the service I received.”
Helpful Report
Posted 5 years ago
Thank you Derek Griffith for your lovely 5 star review. I am so pleased that Julie was able to explain everything in such a great way to you. I am glad that she provided you with excellent service too. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“I recently had a telephone conversation with Georgia, She explained everything in very easy to understand terms, I am very happy with everything to do with my funeral plan, and will definitely recommend 1st line funeral care to anyone thats interested, Thank You 1st line”
Helpful Report
Posted 5 years ago
Thank you Paul Robinson for your lovely review. I am pleased to hear that Georgia was helpful and explained everything in detail to you. I am pleased to hear that you are so happy with the plan you have chosen. Thank you for saying you would recommend us. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“I had a wonderful conversation with Sian Williams about setting up a funeral plan and Sian was very warm and helpful in explaining everything to me and I would not hesitate to recommend your company to anyone”
Helpful Report
Posted 5 years ago
Thank you Elaine Dennis for your wonderful review. I am so pleased that Sian was able to help you set up your plan in such a helpful way and ensured everything was explained in full to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Very good”
Helpful Report
Posted 5 years ago
Thank you Sharon Swift for your lovely review. I am so pleased that Georgia was able to help you choose the plan that suited your requirements effectively. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“James Robertson looked after me and he talked me through everything so I understood top lad”
Helpful Report
Posted 5 years ago
Thank you Freddie for your great review. I am pleased that James R was able to take good care of you and ensured all the finer details were clearly explained. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Wonderful. So glad I got a call. IAN was just great. So easy to talk to. Put my mind at ease about the cover I've taken. Covered everything I needed to know. Very nice chap. Thankyou Ian.”
1st Line Future Planning 5 star review on 19th November 2020
Helpful Report
Posted 5 years ago
Thank you Sharon for your lovely review. I am so pleased that Ian was able to provide you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“James Wolfe was very helpful, polite, and dealt with setting up my policy professionally and with care.”
Helpful Report
Posted 5 years ago
Thank you Debra for your great review. I am glad to hear that James W was so helpful and polite. I am glad he was so professional and able to help you set up your plan effectively. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Adnan very helpful explains in detail. Went the extra mile”
Helpful Report
Posted 5 years ago
Thank you Philip Jones for your lovely review. I am glad that Adnan was able to go the extra mile and help you get your plan set up. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,686 reviews