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1st Line Future Planning Reviews

5.0 Rating 2,673 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,673 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
I recently had a telephone conversation with Georgia, She explained everything in very easy to understand terms, I am very happy with everything to do with my funeral plan, and will definitely recommend 1st line funeral care to anyone thats interested, Thank You 1st line
Helpful Report
Posted 5 years ago
Thank you Paul Robinson for your lovely review. I am pleased to hear that Georgia was helpful and explained everything in detail to you. I am pleased to hear that you are so happy with the plan you have chosen. Thank you for saying you would recommend us. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I had a wonderful conversation with Sian Williams about setting up a funeral plan and Sian was very warm and helpful in explaining everything to me and I would not hesitate to recommend your company to anyone
Helpful Report
Posted 5 years ago
Thank you Elaine Dennis for your wonderful review. I am so pleased that Sian was able to help you set up your plan in such a helpful way and ensured everything was explained in full to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very good
Helpful Report
Posted 5 years ago
Thank you Sharon Swift for your lovely review. I am so pleased that Georgia was able to help you choose the plan that suited your requirements effectively. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
James Robertson looked after me and he talked me through everything so I understood top lad
Helpful Report
Posted 5 years ago
Thank you Freddie for your great review. I am pleased that James R was able to take good care of you and ensured all the finer details were clearly explained. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Wonderful. So glad I got a call. IAN was just great. So easy to talk to. Put my mind at ease about the cover I've taken. Covered everything I needed to know. Very nice chap. Thankyou Ian.
1st Line Future Planning 5 star review on 19th November 2020
Helpful Report
Posted 5 years ago
Thank you Sharon for your lovely review. I am so pleased that Ian was able to provide you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
James Wolfe was very helpful, polite, and dealt with setting up my policy professionally and with care.
Helpful Report
Posted 5 years ago
Thank you Debra for your great review. I am glad to hear that James W was so helpful and polite. I am glad he was so professional and able to help you set up your plan effectively. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Adnan very helpful explains in detail. Went the extra mile
Helpful Report
Posted 5 years ago
Thank you Philip Jones for your lovely review. I am glad that Adnan was able to go the extra mile and help you get your plan set up. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I found it verry easy to understand what I was being told .I was told in the simplist terms that I could understand and comprehend he couldn't explain it eney clearer hats off to him
Helpful Report
Posted 5 years ago
Thank you Kenneth for your lovely review. I am glad to hear that you were helped in an understanding manner and that everything was explained so well to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Callum was brilliant talked me through everything and had great laugh very nice person
Helpful Report
Posted 5 years ago
Thank you Heather for your lovely review. I am pleased that Callum was able to help you in such a great way. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
A lady called Georgia, who helped us was very thorough and helpful answering all our questions and queries. She explained everything very well.
Helpful Report
Posted 5 years ago
Thank you for your lovely review. I am so pleased that Georgia was able to provide you with all the information you required in such a helpful way. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Everything was explained to me very thoroughly. Therefore I understood everything
Helpful Report
Posted 5 years ago
Thank you Andrew Bieniasz for your great review. I am glad to hear that Brad went through everything thoroughly for you ensuring every detail was explained fully. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Unexpected phone call that I wouldn't usually answer but glad I did. 1st Line Funeral Care will be saving my family money on my funeral costs at a time when money stress is the last thing you need. Funeral Costs, Wishes and Will are all sorted for when I'm gone. 👍
Helpful Report
Posted 5 years ago
Thank you Peter Wright for your lovely 5 star review. I am pleased that Julie was able to provide you and your family with peace of mind and enable you to have everything sorted out according to your wishes. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I'm very pleased with everything thank u 1st line and ADNAN
Helpful Report
Posted 5 years ago
Thank you Bronwen Pearson for your lovely review. I am glad to hear that you received great service from Adnan and our customer services team. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Friendly helpfuul Would tell other to use
Helpful Report
Posted 5 years ago
Thank you Christy for your lovely review. I am so pleased that you received friendly service from James R. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
1st Line funeral care were excellent and very helpful, especially James Wolfe who talked me through everything. He made it easy to understand all about the company and what they do. James was so nice and helpful. I would recommend 1st Line funeral care to anyone that wants to make an easy funeral arrangement where everything is done for you. A big weight off my shoulders. It's all worry free.
Helpful Report
Posted 5 years ago
Thank you Judith Simpson for your lovely review. I am glad James W was able to assist you in such a great way ensuring that all the arrangements and information has been taken care of for you giving you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I spoke to Julie she was professional but she made talking about the prowess very very easy. We did laugh quite a bit but she was very professional when needed. I would love to go for a girlie night out with Julie she was great. She gave me the time to ask questions nothing was no silly questions. I wish all representatives were like Julie. I got my follow up rep after speaking to Julie to make sure I was happy. A Big Thanks to all.
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Posted 5 years ago
Thank you Patsy Price for your wonderful review. I am pleased to hear that Julie was so helpful and professional. I am glad that she went through everything giving you the time to gain further clarity. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Friendly, clear on their speech.
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Posted 5 years ago
Thank you Sally Wigfield for your lovely review. I am pleased to hear that Adnan was friendly and explained everything clearly to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Lovely gentleman who explained everything very clearly. Thank you Callum
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Posted 5 years ago
Thank you Dianne Ashworth for your 5 star review. I am happy to hear that Callum explained everything so clearly for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very helpful and friendly lady and explained everything well
Helpful Report
Posted 5 years ago
Thank you for your lovely review. I am pleased to hear that Julie explained everything so well and was friendly. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very helpful lovely lady
Helpful Report
Posted 5 years ago
Thank you for your review Jean Hawthorn. I am glad to hear that Julie was so helpful. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,673 reviews