Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“Very good pleasant and helpful left me trusting this company a lot also was done very quickly most of all everything was explained to me in layman's terms not in words I couldn't understand I may be a few pounds per month down on my cash but it was definitely worth it⁹”

Helpful Report

Posted 5 years ago

Thank you Elizabeth Ann Glass for your great review. I am glad to hear that James W was helpful and pleasant. I am also pleased to hear that he was able to go through all your options in detail to enable you to decide on the plan you have chosen. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“I was very impressed with Callum Davies, who phoned me about 1st Line Funeral Care. Obviously, it's a necessary but sensitive subject. He was polite, personable and professional when it came down to talk about my wishes after my demise. There was also a follow up phone call to ensure I was happy with the product and satisfied with the way everything had been handled. It makes me feel assured, that when my time comes, everything is in place for my funeral financial arrangements, not only that, funeral support is given to my family. My daughter's won't have to worry about anything. Thank you, for giving me that peace of mind.”

Helpful Report

Posted 5 years ago

Thank you Melanie Speed for your lovely review. I am happy to hear that Callum was able to approach a sensitive subject with a polite and professional manner thereby providing you with the information to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Ian Oliver was the person I spoke to was very helpful and understanding.”

Helpful Report

Posted 5 years ago

Thank you Barbara Hughes for your great review. I am pleased that Ian was helpful and understanding. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Explained every thing very pleasant and reassuring.”

Helpful Report

Posted 5 years ago

Thank you Terri Buck for your lovely 5 star review. I am glad to hear that Brad was so pleasant and able to reassure you by explaining all the details for your chosen plan. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“This was my second telephone conversation with Adnan & although there was a lot of information for me to take on board he was unfailingly courteous & patient & ensured that I understood what I was signing up for. I would recommend FirstLine to anyone else without hesitation”

Helpful Report

Posted 5 years ago

Thank you Mr Hugh Oxburgh for your lovely review. I am pleased to hear that Adnan was so patient and courteous ensuring you had all the information you needed to make your decision. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“First Class salesmanship excellent phone conference with the young Salesman recommended 10/10 AVery satisfied custimer”

Helpful Report

Posted 5 years ago

Thank you Derek Munson for your lovely review. I am so pleased that Callum was able to provide you with excellent service and that you are so happy with your choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“James explained everything to me in fine detail I understood everything he said really nice guy thanks James”

Helpful Report

Posted 5 years ago

Thank you Lorna for your 5 star review. I am pleased that James R was able to go through everything in detail with you to ensure you understood all your options before making an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“very helpfull talked me throu my aplication fully and gave me full advice top class info”

Helpful Report

Posted 5 years ago

Thank you Anthony Robinson for your great review. I am glad that Ian was able to go through your application in detail providing you with excellent advice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Excellent service very well explained and delivered thank you”

Helpful Report

Posted 5 years ago

Thank you David Tilley for your lovely review. I am happy that Georgia was able to provide you with excellent service and explained everything in detail for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“James was very helpful and explained everything to detail I will be speaking to my friends to try and get them on this plan Kind Regards Lorna”

Helpful Report

Posted 5 years ago

Thank you Lorna for your lovely review. I am glad that James R was helpful and able to explain everything to you in detail. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Very friendly and approachable”

Helpful Report

Posted 5 years ago

Thank you Alexandra Cameron for your lovely review. I am pleased that James W was friendly and approachable. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Satisfied with the call very informative thankyou”

Helpful Report

Posted 5 years ago

Thank you Christina Jones for your lovely review. I am glad that Adnan & Malcolm were able to provide you with valuable information regarding your choices. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“I was very happy with Julie Barnett approach in getting me a funeral plane thankyou”

Helpful Report

Posted 5 years ago

Thank you Alec Crawford for your great review, I am pleased to hear that Julie was helpful and enabled you to make an informed choice based on the information she provided. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“The service was really good and was explained in every detail and was very friendly also very helpful”

Helpful Report

Posted 5 years ago

Thank you Lynne Miller for your wonderful review. I am pleased to hear that Georgia was friendly and helpful. I am glad that she explained every detail to you enabling you to make an informed decision. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Very friendly, helpful and Kim knowledgeable”

Helpful Report

Posted 5 years ago

Thank you Alex Cameron for your lovely review. I am pleased that James W was able to provide you with all the information you required, was friendly and helpful in the process. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“James was very helpful to us on every thing we wanted know,and we are now happy to be with Golden Leaves.”

Helpful Report

Posted 5 years ago

Thank you Jennifer & Anthony Stephens for your great review. I am glad that James was helpful and explained everything that you wanted to know. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Fantastic, friendly & professional service, helpful & informative. Thanks James x.”

Helpful Report

Posted 5 years ago

Thank you Truly Pope for your lovely review. I am so pleased that James W was so helpful and informative. I am glad that he was able to provide you with a friendly professional service too. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“They we're very helpful and thank you.”

Helpful Report

Posted 5 years ago

Thank you Keith Mcpherson for your lovely review. I am happy that Julie was helpful and able to provide you with the information need to make an informed decision. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“I spoke to James Wolfe a really lovely young man, very helpful and a joy to talk to.”

Helpful Report

Posted 5 years ago

Thank you Linda Heckles for your lovely review. I am happy to hear that you are so pleased with the information provided by James W. I am glad that he was able to help you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Ian Oliver. he was very polite and helpful and a joy to talk to , he told me everything should know, he brightened up my dull day .”

1st Line Future Planning 5 star review on 27th October 2020

Helpful Report

Posted 5 years ago

Thank you Stephen for your lovely review. I am pleased that Ian was able to provide you with great service and information to enable you to make an informed decision. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews