1st Line Future Planning Reviews

Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

5.0 Rating 2,661 Reviews

100 %

of reviewers recommend 1st Line Future Planning

Company Reviews

Metrics

5.0

Based on 2,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

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“Just to say James did a great job made it easy to understand what the plan involved would recommend this to anyone”

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Posted 5 years ago

Thank you for your lovely review Robert. I am glad that James R was able to go through everything with you. Thank you for your recommendation. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“The people were nice and friendly,explained everything and were very very helpful”

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Posted 5 years ago

Thank you Peter Hutchinson for your lovely review. I am glad to hear that Georgia was able to explain everything in a helpful and friendly manner. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.

Posted 5 years ago

“Very helpful young lady Georgia, she rang at a right time so pleased that I have got this plan in place.”

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Posted 5 years ago

Thank you Pauline Gill for your great review. I am happy that Georgia was able to help you set up your plan so well. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.

Posted 5 years ago

“Very helpful, Very courteous and informative.No forceful sales pitch!!”

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Posted 5 years ago

Thank you Thomas for your lovely review, I am pleased to hear that you received all the information that you required to make an informed decision. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.

Posted 5 years ago

“Very friendly and very informative”

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Posted 5 years ago

Thank you Patricia for your lovely review. I am glad to hear that James R has provided you with all the information you needed. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.

Posted 5 years ago

“Great communication explained everything in great detail”

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Posted 5 years ago

Thank you Amanda for your great review. I am pleased to hear that Clive went through all your choices with great detail. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.

Posted 5 years ago

“Great service all staff spoke friendly where i understood what I needed to know to pass onto my mum for her future life insurance.”

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Posted 5 years ago

Thank you Carol for your great review. I am happy to hear that your advisor was able to provide you with peace of mind and that they were friendly. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Outstanding customer service by julie barnett”

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Posted 5 years ago

Thank you Maria for your great review. I am pleased that you received such outstanding customer service from Julie. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Very polite and great manners explains things so well even I understood”

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Posted 5 years ago

Thank you Heather Stead for your lovely review. I am glad that Ian was able to provide you with a professional service and able to provide you with all the information to make an informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Hi had a phone call today from Callum Davies was very helpful and was a pleasure to talk to understand everythink that was said thank you again”

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Posted 5 years ago

Thank you for your great review Hannah, I am so pleased to hear that Callum was so helpful and explained everything in full to you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Excellent man who explained everything to me helpful and friendly.”

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Posted 5 years ago

Thank you for your great review Sandra Baker, I am pleased that Adnan was able to be helpful and explain all your options to you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“EXCELLENT SERVICE”

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Posted 5 years ago

Thank you James for your great review. I am pleased that your advisor was able to provide you with excellent service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Understood what they explained to me I feel now my family will have no worry and you was so friendly I felt really at ease talking to YOU”

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Posted 5 years ago

Thank you Avril for your great review. I am please to hear that Callum was able to give you peace of mind and provided you with all the necessary information to enable you to make an informed choice. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494.

Posted 5 years ago

“Excellent Callum Davis was a lovey person to talk to he explained everything in a simple way. I would recommend you to other people. If I could give you more stars I would.”

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Posted 5 years ago

Thank you Karen Haddon for your wonderful review. I am so pleased that Callum was able to provide you with such great service and explained everything fully to you. Thank you for your lovely recommendation. I will be sure to pass it onto him. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494.

Posted 5 years ago

“helpful and guided me to a plan that i could afford once the first 12 months are up i know that all arrangements will go together without upsetting my son further as it will all be sorted by you he will not have to worry”

Helpful Report

Posted 5 years ago

Thank you Gail Towers for your great review. I am happy to hear that Adnan was able to help you obtain peace of mind by providing you with the information you required. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494.

Posted 5 years ago

“Gave me all the advice I needed ,very friendly and polite ,great service”

Helpful Report

Posted 5 years ago

Thank you Toni for your great review. I am happy that Adnan was able to give you the advice you needed and provided you with great service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I’m so happy I’ve got my funeral care with you, Sian and Clive where very polite and explained everything to me and they answered all the questions are ask them”

Helpful Report

Posted 5 years ago

Thank you for your lovely review Charles, I am so pleased that Sian and Clive were able to provide you with such excellent customer service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I am very happy with the cover i have taken out, Ian Oliver explained everything i needed to no. I am so pleased he rang me this morning”

Helpful Report

Posted 5 years ago

Thank you for your great review Ann. I am pleased that Ian was able to provide the information you required and explain every so clearly. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I would highly recommend 1st line funeral they explained everything to me very clearly”

Helpful Report

Posted 5 years ago

Thank you Tracey for your lovely review. Thank you for your high recommendation. I am so pleased that everything was discussed in detail to enable you to make an informed choice. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Fantastic staff a fan and Clive excellent a 10stars from me”

Helpful Report

Posted 5 years ago

Thank you Susan for your great review. I am pleased that your Advisor and Clive were able to give you such great service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

1st Line Future Planning is rated 5.0 based on 2,661 reviews