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1st Line Future Planning Reviews

5.0 Rating 2,686 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,686 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
“Very friendly, helpful and Kim knowledgeable”
Helpful Report
Posted 5 years ago
Thank you Alex Cameron for your lovely review. I am pleased that James W was able to provide you with all the information you required, was friendly and helpful in the process. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 5 years ago
“James was very helpful to us on every thing we wanted know,and we are now happy to be with Golden Leaves.”
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Posted 6 years ago
Thank you Jennifer & Anthony Stephens for your great review. I am glad that James was helpful and explained everything that you wanted to know. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Fantastic, friendly & professional service, helpful & informative. Thanks James x.”
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Posted 6 years ago
Thank you Truly Pope for your lovely review. I am so pleased that James W was so helpful and informative. I am glad that he was able to provide you with a friendly professional service too. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“They we're very helpful and thank you.”
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Posted 6 years ago
Thank you Keith Mcpherson for your lovely review. I am happy that Julie was helpful and able to provide you with the information need to make an informed decision. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“I spoke to James Wolfe a really lovely young man, very helpful and a joy to talk to.”
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Posted 6 years ago
Thank you Linda Heckles for your lovely review. I am happy to hear that you are so pleased with the information provided by James W. I am glad that he was able to help you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Ian Oliver. he was very polite and helpful and a joy to talk to , he told me everything should know, he brightened up my dull day .”
1st Line Future Planning 5 star review on 27th October 2020
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Posted 6 years ago
Thank you Stephen for your lovely review. I am pleased that Ian was able to provide you with great service and information to enable you to make an informed decision. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Had a very nice phone call of callus Davies today, I'm very pleased with what he said so I have joined up with 5 stars for callus”
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Posted 6 years ago
Thank you Marion Davies for your lovely review. I am happy to hear that Callum was able to provide you with 5 star service enabling you to make your choices based on the information he provided you with. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Very happy how it was exsplained by Callum Davis he is very polite and made it easy to understand”
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Posted 6 years ago
Thank you Bernadette Parks for your wonderful review. I am so pleased that Callum was able to explain all the information in a clear and polite way providing great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Very helpful staff spoke very clearly”
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Posted 6 years ago
Thank you Mandy Coleman for your lovely review. I am glad that Adnan was able to be so helpful and provide you with clear information. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Jonathan was very helpful he went through everything slowly and if I need further information he would explain it so because of that we agreed to take out the policy as It was great being taken through step by step thank you Jonathan Yours sincerely Heather Jones”
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Posted 6 years ago
Thank you Owen for your great review. I am happy that Jonathan was able to go through all your options in great details and provide you with excellent service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“He was brilliant”
Helpful Report
Posted 6 years ago
Thank you for your review Peter. I am pleased that your advisor provided you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Very helpful staff especially Georgia who was with me all the way Step by step put all my anxiety to bed, also Clive who gave me support and reassurance 👍”
Helpful Report
Posted 6 years ago
Thank you for your review David Macrtney. I am glad to hear that Georgia and Clive were able to give you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Great customer service. Excellent explained . Very patient, explained everything clear most satisfactory. Thank you Callum .”
Helpful Report
Posted 6 years ago
Thank you Christine Longford for your lovely review. I am pleased that Callum was patient and discussed your options in clear detail. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Julie you are an angel very clear and competent explained everything very well thankyou”
Helpful Report
Posted 6 years ago
Thank you for your lovely review Elizabeth Anne Kelly. I am so glad to hear that Julie was able to provide you with such great service. We pride ourselves in helping others as we have done for you. If you have a friend or relative you wish to recommend, we offer a £50 shopping voucher for the recommendation. To submit a recommendation, please call 08000096494 or email the details to hello@1stlinefuneralcare.com. Thank you for choosing our services to set up your plan.
Posted 6 years ago
“Very good well explained”
Helpful Report
Posted 6 years ago
Thank you Stephen Partridge for your lovely review. I am pleased that Kevin explained everything to you in detail. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“very helpful in easy to understand terms all questionsansweredby your advisor very good”
Helpful Report
Posted 6 years ago
Thank you John Street for your review. I am pleased that your advisor was able to provide you with all the information requested. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“1st line funeral care were excellent, especially Sharn Williams, fully explained the product, what was covered, costs involved. Very professional and courteous. Could not have asked for more!”
1st Line Future Planning 5 star review on 16th October 2020
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Posted 6 years ago
Thank you Christopher Phillips for your lovely review. I am glad to hear that Sian was so helpful and courteous. I'm glad that she was able to go through all the information with you explaining everything to give you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“Very friendly helpful and explained the funeral plan to me in depth. Given me peace of mind by allowing me tp arranhe my funeral the way I want, thus taking the pressure off my loved ones, wondering did I do what Linda would have wanted. Peace of mind for all.”
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Posted 6 years ago
Thank you for your lovely review LInda Sansom. I am glad to hear that Callum was so helpful and provided you with peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“I would like to thank Callum for making live a lot easier with my new funeral plan thank you Callum”
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Posted 6 years ago
Thank you Karen Hurrell for your great review. I am so glad that Callum was able to help you by providing all the information to choose your plan. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
“EVER SO POLITE AND UNDERSTANDING, CHARMING AGENTS”
Helpful Report
Posted 6 years ago
Thank you Graham Bowles for your lovely review. I am pleased to hear that Julie was polite and provided you with all the information necessary to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 6 years ago
1st Line Future Planning is rated 5.0 based on 2,686 reviews