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1st Line Future Planning Reviews

5.0 Rating 2,650 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Susan (sue) started at the first steps went through the process perfectly easy understanding ,then asked any questions so far,provided in depth about what the company are about went very well ,Sue is an asset to the company very pleasant young lady perfect.
Helpful Report
Posted 1 week ago
Thank you for your lovely review Robert. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
Very informative and we felt we mattered. We were listened to and our questions were answered well.
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Posted 1 week ago
Thank you for your lovely review Graham. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
Told me want to do and explained want would happen if I did not do a will .listen to want I wanted did not try to change my mind on things and helped sort out to pay it
Helpful Report
Posted 1 week ago
Thank you for your lovely review Cheryl. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
Kerry was super professional and answered any questions we had. She also made both myself and my wife feel very at ease, taking interest in both our questions and any concerns we had. In a few simple words .... She is a credit to your company. Thank her for her time
Helpful Report
Posted 1 week ago
Thank you for your lovely review David. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
Les and Catrin were excellent start to finish. Recommended Les to family members
Helpful Report
Posted 1 week ago
Thank you for your lovely review. I am so pleased that you are happy with the service Leslie and Catrin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
Very happy with service. Received documents within a few weeks.
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Posted 1 week ago
Susan , showed great understanding and thoughtfulness in our initial talks about my reasons and needs for the booking of this appointment. She presented a very thorough picture of the advantages in moving forward with a complete package of revised Will ,Lasting Power of Attorney and living trust which will give me and my family the security I have been seeking .
Helpful Report
Posted 2 weeks ago
Thank you for your lovely review Peter. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
Romania was really helpful with the information I understand she thought the time will me going over it with her
Helpful Report
Posted 3 weeks ago
Thank you for your lovely review Leona. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
The consultant who interviewed me was excellent. She explained my position with a view to having a simple will very easy to understand. I wasn’t aware of my property being able to be held in trust which I am considering. I felt pleased that I had booked the appointment.
Helpful Report
Posted 3 weeks ago
Thank you for your lovely review Anne. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
From the phone call I received and the meeting me and my wife had with Leslie Davies everything was explained very well and put our minds at rest with the plans for our estate I would recommend to everyone of my family and friends to do there estate planning
Helpful Report
Posted 3 weeks ago
Thank you for your lovely review Simon. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 week ago
Kerry was very thoughtful and most helpful
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Posted 4 weeks ago
Thank you for your lovely review Evelyn. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 weeks ago
Joanne was a lovely lady answered my questions, got the deal done I'm very happy I've done this for me and my family
Helpful Report
Posted 4 weeks ago
Thank you for your lovely review Betty. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 weeks ago
Very helpful especially Ian Cooper made us feel at home questions answered perfectly
Helpful Report
Posted 1 month ago
Thank you for your lovely review. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Sue explained everything that I needed to know. She was very friendly and made me feel at ease and guided me through the package that I required. Very happy to be a part of 1st line future
Helpful Report
Posted 1 month ago
Thank you for your lovely review Audra. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Ian cooper came to us yesterday after a chat x cuppa he told us all we needed to know about lpa x wills very helpfull very nice person thanks ian x
Helpful Report
Posted 1 month ago
Thank you for your lovely review Anne. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Ian Cooper was an excellent consultant explaining the information we needed in a way we could understand nothing everything. we asked him he took the time and to explain
Helpful Report
Posted 1 month ago
Thank you for your lovely review Hazel. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Very happy with conversation I had with Rowenna today regarding a will etc , explained everything very well and it was easy to understand everything she said to me.
Helpful Report
Posted 1 month ago
Thank you for your lovely review Paul. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Rowenna is very professional, and it was a pleasure to speak to her. Thank you for all your help Rowenna. N l Bell
Helpful Report
Posted 1 month ago
Thank you for your lovely review Norman. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Very approachable and professional.
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Posted 1 month ago
Thank you for your lovely review Andrew. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
I must admit kerry was fantastic she was very good at what she does her knowledge is great
Helpful Report
Posted 1 month ago
Thank you for your lovely review Andrew. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
1st Line Future Planning is rated 5.0 based on 2,650 reviews