1st Line Funeral Care Reviews

4.97 Rating 1,035 Reviews
100 %
of reviewers recommend 1st Line Funeral Care
Merchant Metrics
Customer Service
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Telephone
Read 1st Line Funeral Care Reviews
Today I spoke to Julie Barnett her customer service was second to none .
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Posted 8 hours ago
I just wanted to say that Telephone conversation I had with 1st line Funeral Care was Great. My funeral is not something that I think about. Ian Oliver was very professional and in parts humorous which put Me at ease. He was very thorough in explaining everything. I am happy that I will have everything in place. Thank you. Samantha J Parker
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Posted 1 day ago
Very understanding n polite covered best deal for me today thanks
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Posted 1 day ago
Very thorough and Kelvin very pleasant
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Posted 1 day ago
Clear. Literature.very clear spoken young lady dealt with me .had time to listen to my views too
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Posted 1 day ago
It war good to get our Golden Leaves Funeral plan sorted out with the help of Julie at Sun Life. Thank you Julie it was a pleasure to talk our plan though. Kind Regards David Roe
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Posted 1 day ago
Very helpful
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Posted 1 day ago
Hi it was a pleasure to speak to Julie today and thanks for your help with our funeral plan with Golden Leaves. It great to have the peace of mind all will be sorted out for our love ones. Kind Regards Sue and David Roe
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Posted 2 days ago
Thank you for your lovely review Sue & David. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 1 day ago
I was very pleased with the service I received
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Posted 2 days ago
Thank you for your lovely review Elizabeth. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 1 day ago
Very friendly and helpful .very impressed with the service I got
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Posted 2 days ago
Thank you for your lovely review Gail. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 1 day ago
I would recommend funeral care to my family and friends, the lady was very professional and clear and direct what she was offering which made me feel comfortable
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Posted 4 days ago
Thank you for your lovely review Jacqueline. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 days ago
Treated with respect. Helped me out with my insurance and now i know that things are covered properly i can rest at ease. Thankyou for all your kind help
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Posted 5 days ago
Thank you for your lovely review Ellen. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 days ago
Very good at their job. And making people know what they need. And thank you Ian Oliver for your time and support in helping me.
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Posted 5 days ago
Thank you for your lovely review Pamela. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 days ago
Very helpful and got me exactly what I needed
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Posted 5 days ago
Thank you for your lovely review Theresa. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 days ago
Everything was explained to me very effectively thank you
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Posted 6 days ago
Thank you for your lovely review Patricia. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 6 days ago
My partner spoke to Samantha who was very kind and helpful which was very reassuring
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Posted 1 week ago
Thank you for your lovely review Tony. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 6 days ago
My partner spoke to Samantha who was very understanding and helpful
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Posted 1 week ago
Thank you for your lovely review Tony. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 6 days ago
I spoke to Samantha she was very pleasant to speak to and very helpful I will recommend you to my friends
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Posted 1 week ago
Thank you for your lovely review Susan. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 6 days ago
I had a call from trish brenanabout a funeral plan she was very helpful about it that is why i have taken one out. She was a very lovely helpgul with advise and very friendly.
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Posted 1 week ago
Thank you for your lovely review Sharon. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 1 week ago
Samantha was such a beautiful lady who took her time to take me step by step guide through the process which i thought was very helpful Samantha is just braillant and avlon should be thankful that they have such a beautiful lady on ther team 👍👍🙏
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Posted 1 week ago
Thank you for your lovely review Gregory. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 1 week ago
1st Line Funeral Care is rated 4.97 based on 1,035 reviews