Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“Very happy with conversation I had with Rowenna today regarding a will etc , explained everything very well and it was easy to understand everything she said to me.”

Helpful Report

Posted 5 months ago

Thank you for your lovely review Paul. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 5 months ago

“Rowenna is very professional, and it was a pleasure to speak to her. Thank you for all your help Rowenna. N l Bell”

Helpful Report

Posted 5 months ago

Thank you for your lovely review Norman. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 5 months ago

“Very approachable and professional.”

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Posted 5 months ago

Thank you for your lovely review Andrew. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 5 months ago

“I must admit kerry was fantastic she was very good at what she does her knowledge is great”

Helpful Report

Posted 5 months ago

Thank you for your lovely review Andrew. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 5 months ago

“Very polite and helpful young lady, explained everything I needed to know.I would recommend your service. Thank you.”

Helpful Report

Posted 5 months ago

Thank you for your lovely review Anne. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 5 months ago

“Ben was very helpful friendly polite to the point not pushey answed any questions I had and explained things to me in English”

Helpful Report

Posted 5 months ago

Thank you for your lovely review Philip. I am so pleased that you are happy with the service Ben provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 5 months ago

“Excellent service from Ian Oliver, made my worries about the will & power of attorney a straight forward process. It was easy and professional from beginning to end.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Mr Edwards. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 5 months ago

“Ben was excellent in his explanation regarding Power of Attorney and patient. Polite and professional. Very easy process.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Alan and Sue. I am so pleased that you are happy with the service Ben provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“Very helpful. IAM very happy thank you.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Stephen. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“Kerry was really helpful and explained everything very clearly. She talked through various options, was clear about costs and what each option would mean for our family when the time comes. Would highly recommend.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Louisa. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“Ben is polite, professional and friendly, had good knowledge of future planning and answered the many questions we asked in relation to our future. Ben made us feel at ease in knowing my family will be supported if anything was to happen. I would recommend future planning for my family and friends if the process continues as it started with Ben.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Michelle. I am so pleased that you are happy with the service Ben provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“Ben was very good he explained everything in detail if I didn't understand anything he would repeat it my daughter & son in law was with me as well Ben did a good job thanks”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Margaret. I am so pleased that you are happy with the service Ben provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“Leslie was very professional and easy to chat to She listened to our questions and answered in language that was easy to understand She was punctual in arriving both visits and drank coffee and used the loo 😂😂”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Cherry. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“I found Ian very informative and helpful.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Elaine. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“Leslie arrived promptly which was a bit of a problem as I at short notice was unavailable for 1/2 an hour. She didn’t let me forget it for the whole of the process. A really good explanation of what was on offer and in, for me the right vein”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Robert. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“I wanted to update my will but have now made the decision to also do the POA and set up a trust. Mary Mckeon was excellent explaining everything with no pressure and realistic life examples. I previously was told about the same products from a different company and it scared me the pressure of the need to have this I avoided thinking about it for 6 years. Thank you we have a follow-up call to process this next week.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Lynnette. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“I was impressed with how well this was explained in simple stages which made sense and made us decide to go for the package we chose. I initially wanted to alter my will but ended up with setting the trust up and POA. Mary helped immensely with this she was non judgmental and just gave us the information.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Lynnette. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“Sue had given us all the information we needed to get our power of attorney thanks Sue”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Richard. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“We had never used them until last week I can highly recommend them”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Denise. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

“Your representative, Sue was very professional and explained everything in detail.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review Christopher. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 6 months ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews