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1st Line Future Planning Reviews

5.0 Rating 2,683 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,683 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
“Excellent information quick response and very caringv”
Helpful Report
Posted 7 months ago
Thank you for your lovely review Margaret. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 4 months ago
“Very good service and very helpful”
Helpful Report
Posted 7 months ago
Thank you for your lovely review Anthony. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 7 months ago
“Great help and service 👌”
Helpful Report
Posted 7 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 7 months ago
“Very helpful and professional 👌”
Helpful Report
Posted 7 months ago
Thank you for your lovely review Vicki. I am so pleased that you found our service helpful and professional. If you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 7 months ago
“Very happy clear full explanation on everything with the plan just great thanks to sue Renna and rowenna for all help and advice they have given me thanks”
Helpful Report
Posted 8 months ago
Thank you for your lovely review Paul. I am so pleased that you are happy with the service Susan Renna and Rowenna Rhys provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
“Rowena talked me through everything and was very pleasant.”
Helpful Report
Posted 8 months ago
Thank you for your lovely review Mary. I am so pleased that you are happy with the service Rowenna Rhys provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
“Gave me all the facts I needed for a Power of Attorney, which I really needed to set up! Also gave me every fact I needed to set up a Trust! The representative was so nice, polite, and full of all the important things I needed to know? Then I got a phone call from a lovely lady who, called to confirm that I understood all that was explained to me earlier. I can’t complement them enough! It was so easy, after they had explained everything! Thank you 1st Line Future Planning.”
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Posted 8 months ago
Thank you for your lovely review Frances. I am so pleased that you are happy with the service Bryon Ferguson and Rowenna Rhys provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
“Very friendly representatives. All steps clearly explained”
Helpful Report
Posted 8 months ago
Thank you for your lovely review Adrian. I am so pleased that you are happy with the service Susan Renna and Rowenna Rhys provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
“Everything was clearly explained.We were not put under any pressure to commit to anything.”
Helpful Report
Posted 10 months ago
Thank you for your lovely review Mr and Mrs Seenan. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
“My wife and I recently used 1st Line Future Planning to organise our Lasting Power of Attorney. As part of the process we were assisted by your Estate Planning Consultant Susan Renna, who we found to be extremely knowledgeable and helpful. She ensured that the process was carried out seamlessly and we are very grateful for her time and effort. We will have no hesitation in using the company again.”
Helpful Report
Posted 11 months ago
Thank you for your lovely review Mr and Mrs Thomas. I am so pleased that you are happy with the service Susan Renna provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
“I was very pleased with the service i received from Leslie Davies.which I thought she was very polite+knowledgeable+thorough and explained everything clearly and completed very smoothly and efficiently”
Helpful Report
Posted 11 months ago
Thank you for your lovely review Dean. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 7 months ago
“Mercia the lady that came round was very good and explained everything clearly. Plus the people ive spoken to over the phone have all been very helpful...”
Helpful Report
Posted 1 year ago
Thank you for your lovely review Michael. I am so pleased that you are happy with the service we provided. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 7 months ago
“We are very satisfied and happy with the service provided by Sue Renna ,she was very professional and explained everything very cleary.”
Helpful Report
Posted 1 year ago
Thank you for your lovely review Pamela. I am so pleased that you are happy with the service provided by Sue Renna. If you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email legal@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you. Kind regards, Team 1st Line Future Planning
Posted 7 months ago
“Susan (sue) started at the first steps went through the process perfectly easy understanding ,then asked any questions so far,provided in depth about what the company are about went very well ,Sue is an asset to the company very pleasant young lady perfect.”
Helpful Report
Posted 1 year ago
Thank you for your lovely review Robert. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
“Very informative and we felt we mattered. We were listened to and our questions were answered well.”
Helpful Report
Posted 1 year ago
Thank you for your lovely review Graham. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
“Told me want to do and explained want would happen if I did not do a will .listen to want I wanted did not try to change my mind on things and helped sort out to pay it”
Helpful Report
Posted 1 year ago
Thank you for your lovely review Cheryl. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
“Kerry was super professional and answered any questions we had. She also made both myself and my wife feel very at ease, taking interest in both our questions and any concerns we had. In a few simple words .... She is a credit to your company. Thank her for her time”
Helpful Report
Posted 1 year ago
Thank you for your lovely review David. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
“Les and Catrin were excellent start to finish. Recommended Les to family members”
Helpful Report
Posted 1 year ago
Thank you for your lovely review. I am so pleased that you are happy with the service Leslie and Catrin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
“Very happy with service. Received documents within a few weeks.”
Helpful Report
Posted 1 year ago
“Susan , showed great understanding and thoughtfulness in our initial talks about my reasons and needs for the booking of this appointment. She presented a very thorough picture of the advantages in moving forward with a complete package of revised Will ,Lasting Power of Attorney and living trust which will give me and my family the security I have been seeking .”
Helpful Report
Posted 1 year ago
Thank you for your lovely review Peter. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
1st Line Future Planning is rated 5.0 based on 2,683 reviews