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1st Line Future Planning Reviews

5.0 Rating 2,673 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,673 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
Efficient and very well presented, was made to feel relaxed and positive, for some, a very sad time. Thank you Tracey Salter
Helpful Report
Posted 5 years ago
Thank you Tracey Salter for your great review. I am pleased that the information was presented to you in an efficient and well presented manner. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I would recommend this service it saves money in the long term so you can leave it to your loved ones. It was a relaxing experience conversations with the lady who was a very friendly person to speak to.
Helpful Report
Posted 5 years ago
Thank you Andrew Jones for your wonderful review. Thank you for recommending our services. I am glad that you had a pleasant experience with Georgia and that she provided a relaxing experience for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Lady was most helpful thank you
Helpful Report
Posted 5 years ago
Thank you George Davies for your lovely review. I am pleased that Sian was so helpful and able to provide you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Glad that James phoned me as the plan he gave me was 100% better than the first one thanks again. 1st Line Funeral Care. John Eaton
Helpful Report
Posted 5 years ago
Thank you John Eaton for your lovely review. I am pleased that James W provided you with a better option to suit your needs. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
From begining to the end of the process I was put at ease James made the whole experience painless and easy to understand
Helpful Report
Posted 5 years ago
Thank you Susan Fowler for your amazing review. I am so pleased to hear that James W was able to provide you with peace of mind and explained everything to enable you to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I found Sharn the advisor to be easy to talk to and very professional and I'm very happy with the service I received
Helpful Report
Posted 5 years ago
Thank you Ralph Hale for your great review. I am glad to hear that Sian was professional and provided you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
The Lady who went through all the details with me was called Julie. Having Multiple Sclerosis I take a little bit more time to grasp things. But Julie was really patient explaining things more than once and very reassuring that I can contact her if I have any questions. They are patient and caring and I am so happy I have made the decision to go with 1st Line Funeral Care.
Helpful Report
Posted 5 years ago
Thank you Tracie King for your lovely 5 star review. I am so pleased to hear that Julie took her time in going through all your plan details with you. It is lovely to hear that you are so happy with the decision that you have made. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very professional explained so i could understand everything
Helpful Report
Posted 5 years ago
Thank you Marilyn Hodge for your lovely review. I am happy that Callum was able to assist you so professionally and explained everything clearly to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
An Excellent package perfectly described to me, so I was more than happy to take out the silver plan, I fully understood everything Brad put forward to me and it was a pleasure to take out the policy... Many thanks for easing my mind for the after care that will be provided......
Helpful Report
Posted 5 years ago
Thank you David Parker for your wonderful review. I am so pleased that Brad was able to assist you in such an excellent manner. I am glad to hear that he was able to explain everything in detail for you enabling you to now have peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very helpfull with the phone call
Helpful Report
Posted 5 years ago
Thank you Anne Hicks for your lovely review. I am pleased to hear that James R was so helpful and enabled you to be provided with the information to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very helpfull
Helpful Report
Posted 5 years ago
Thank you Anne for your 5 star review. I am pleased that you found your advisor helpful. I hope he was able to provide you with excellent service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I took out my funeral plan under the assistance of Ian Oliver. Ian was very professional, explained everything in detail easy to understand. Seemed genuinely interested in ensuring a five star service, putting me as the customer at ease, without being pushy. Thankyou Ian for your help.
Helpful Report
Posted 5 years ago
Thank you Michelle Cole for your wonderful review. I am so pleased that Ian was able to be professional and explain everything so well for you. I am glad that he made you feel at ease whilst providing you with a great service too. I will be sure to pass your thanks onto him, We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I have been speaking with 1st Line Funeral Care and I received a First Class Service from them so much so that I have taken out a plan through them with Golden Leaves Ltd Funeral Care.
Helpful Report
Posted 5 years ago
Thank you David Gee for your great review. I am so pleased that you were able to receive a 1st class service from Julie and Clive. I am glad that they were able to assist you with choosing the plan that suited your requirements correctly. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very helpful and informative
Helpful Report
Posted 5 years ago
Thank you Lynette Opray for your lovely review. I am glad that James R was so helpful and able to provide you with all the information you required. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Absolutely fantastic. So informative and helpful and very friendly
Helpful Report
Posted 5 years ago
Thank you Lynette for your great review. I am pleased that James R was able to assist you so well. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I was very pleased with the service I received from Adnan he explained everything in detail
Helpful Report
Posted 5 years ago
Thank you Susan Wilson for your lovely review. I am glad that Adnan provided you with such great service and was able to go through everything in great detail for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Julie who helped me and explained everything was amazing. My mind is easier as I don't have to worry about funeral costs .
Helpful Report
Posted 5 years ago
Thank you Carol & Anthony Busk for your lovely review. I am glad to hear that Julie was so helpful and explained all the details to you in full. I am pleased that she has been able to provide you with a plan that has given you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very helpful and polite in our conversation.
Helpful Report
Posted 5 years ago
Thank you Crichton for your lovely review. I am glad to hear that James R was so helpful and polite whilst providing you with vital information to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I spoke to Callum Davies. He was extremely professional and I am very happy with his service.
Helpful Report
Posted 5 years ago
Thank you Suzanne Casady for your wonderful review. I am pleased to hear that Callum was so helpful and professional. I am glad to hear that he provided you with great service too. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Well I spoke to a lovely lady called Julie Burnett, she explained every thing in detail and cannot fault eny of the service I received.
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Posted 5 years ago
Thank you Derek Griffith for your lovely 5 star review. I am so pleased that Julie was able to explain everything in such a great way to you. I am glad that she provided you with excellent service too. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,673 reviews