Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“Very helpful and informative”

Helpful Report

Posted 5 years ago

Thank you Lynette Opray for your lovely review. I am glad that James R was so helpful and able to provide you with all the information you required. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Absolutely fantastic. So informative and helpful and very friendly”

Helpful Report

Posted 5 years ago

Thank you Lynette for your great review. I am pleased that James R was able to assist you so well. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I was very pleased with the service I received from Adnan he explained everything in detail”

Helpful Report

Posted 5 years ago

Thank you Susan Wilson for your lovely review. I am glad that Adnan provided you with such great service and was able to go through everything in great detail for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Julie who helped me and explained everything was amazing. My mind is easier as I don't have to worry about funeral costs .”

Helpful Report

Posted 5 years ago

Thank you Carol & Anthony Busk for your lovely review. I am glad to hear that Julie was so helpful and explained all the details to you in full. I am pleased that she has been able to provide you with a plan that has given you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very helpful and polite in our conversation.”

Helpful Report

Posted 5 years ago

Thank you Crichton for your lovely review. I am glad to hear that James R was so helpful and polite whilst providing you with vital information to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I spoke to Callum Davies. He was extremely professional and I am very happy with his service.”

Helpful Report

Posted 5 years ago

Thank you Suzanne Casady for your wonderful review. I am pleased to hear that Callum was so helpful and professional. I am glad to hear that he provided you with great service too. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Well I spoke to a lovely lady called Julie Burnett, she explained every thing in detail and cannot fault eny of the service I received.”

Helpful Report

Posted 5 years ago

Thank you Derek Griffith for your lovely 5 star review. I am so pleased that Julie was able to explain everything in such a great way to you. I am glad that she provided you with excellent service too. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I recently had a telephone conversation with Georgia, She explained everything in very easy to understand terms, I am very happy with everything to do with my funeral plan, and will definitely recommend 1st line funeral care to anyone thats interested, Thank You 1st line”

Helpful Report

Posted 5 years ago

Thank you Paul Robinson for your lovely review. I am pleased to hear that Georgia was helpful and explained everything in detail to you. I am pleased to hear that you are so happy with the plan you have chosen. Thank you for saying you would recommend us. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I had a wonderful conversation with Sian Williams about setting up a funeral plan and Sian was very warm and helpful in explaining everything to me and I would not hesitate to recommend your company to anyone”

Helpful Report

Posted 5 years ago

Thank you Elaine Dennis for your wonderful review. I am so pleased that Sian was able to help you set up your plan in such a helpful way and ensured everything was explained in full to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very good”

Helpful Report

Posted 5 years ago

Thank you Sharon Swift for your lovely review. I am so pleased that Georgia was able to help you choose the plan that suited your requirements effectively. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“James Robertson looked after me and he talked me through everything so I understood top lad”

Helpful Report

Posted 5 years ago

Thank you Freddie for your great review. I am pleased that James R was able to take good care of you and ensured all the finer details were clearly explained. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Wonderful. So glad I got a call. IAN was just great. So easy to talk to. Put my mind at ease about the cover I've taken. Covered everything I needed to know. Very nice chap. Thankyou Ian.”

1st Line Future Planning 5 star review on 19th November 2020

Helpful Report

Posted 5 years ago

Thank you Sharon for your lovely review. I am so pleased that Ian was able to provide you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“James Wolfe was very helpful, polite, and dealt with setting up my policy professionally and with care.”

Helpful Report

Posted 5 years ago

Thank you Debra for your great review. I am glad to hear that James W was so helpful and polite. I am glad he was so professional and able to help you set up your plan effectively. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Adnan very helpful explains in detail. Went the extra mile”

Helpful Report

Posted 5 years ago

Thank you Philip Jones for your lovely review. I am glad that Adnan was able to go the extra mile and help you get your plan set up. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I found it verry easy to understand what I was being told .I was told in the simplist terms that I could understand and comprehend he couldn't explain it eney clearer hats off to him”

Helpful Report

Posted 5 years ago

Thank you Kenneth for your lovely review. I am glad to hear that you were helped in an understanding manner and that everything was explained so well to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Callum was brilliant talked me through everything and had great laugh very nice person”

Helpful Report

Posted 5 years ago

Thank you Heather for your lovely review. I am pleased that Callum was able to help you in such a great way. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“A lady called Georgia, who helped us was very thorough and helpful answering all our questions and queries. She explained everything very well.”

Helpful Report

Posted 5 years ago

Thank you for your lovely review. I am so pleased that Georgia was able to provide you with all the information you required in such a helpful way. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Everything was explained to me very thoroughly. Therefore I understood everything”

Helpful Report

Posted 5 years ago

Thank you Andrew Bieniasz for your great review. I am glad to hear that Brad went through everything thoroughly for you ensuring every detail was explained fully. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Unexpected phone call that I wouldn't usually answer but glad I did. 1st Line Funeral Care will be saving my family money on my funeral costs at a time when money stress is the last thing you need. Funeral Costs, Wishes and Will are all sorted for when I'm gone. 👍”

Helpful Report

Posted 5 years ago

Thank you Peter Wright for your lovely 5 star review. I am pleased that Julie was able to provide you and your family with peace of mind and enable you to have everything sorted out according to your wishes. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I'm very pleased with everything thank u 1st line and ADNAN”

Helpful Report

Posted 5 years ago

Thank you Bronwen Pearson for your lovely review. I am glad to hear that you received great service from Adnan and our customer services team. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews