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1st Line Future Planning Reviews

5.0 Rating 2,686 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,686 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
“This company explain things in simple terms, and are very friendly. The terms and conditions seem fair and they fully support you. Lovely people. Thankyou.”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Janet Crosby. I am glad that Eirlys was able to go through everything in great detail, giving you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you, to stay updated, please give us a follow on social media. Facebook: https://www.facebook.com/Funeral1st/ Instagram: https://www.instagram.com/funeral1st/ Twitter: https://twitter.com/Funeral1st
Posted 5 years ago
“Georgia was excellent and very clear explaining everything to me. She came across as very warm caring and friendly.”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Pauline Kawak. I am glad that Georgia was able to go through everything in great detail giving you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you to stay updated, please give us a follow on social media. Facebook: https://www.facebook.com/Funeral1st/ Instagram: https://www.instagram.com/funeral1st/ Twitter: https://twitter.com/Funeral1st
Posted 5 years ago
“Very good at explaining every thing .from start to finish. Very friendly”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Gavin Webb. I am glad that Callum was able to go through everything in great detail giving you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Just like to say thank you so much it nice to talk about my funeral”
1st Line Future Planning 5 star review on 1st December 2020
Helpful Report
Posted 5 years ago
Thank you Linda Reardon for your lovely review. I am glad to hear that you are so pleased with the help Georgia gave you in setting up your plan. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Want to thank you for all your help you were absolutely brilliant”
Helpful Report
Posted 5 years ago
Thank you Graham Cameron for your lovely review. I am pleased to hear that you received brilliant assistance in setting up your plan from Callum. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Very helpful”
Helpful Report
Posted 5 years ago
Thank you for your sweet review. I am pleased that James was polite and helpful and enabled you to choose the plan that was best suited to your requirements. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Very helpful”
Helpful Report
Posted 5 years ago
Thank you Christine Taylor for your lovely review. I am pleased to hear that James W was helpful. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Hi adnan was very helpful and he helped me very much today with my golden leave plan i am very happy with all his help”
Helpful Report
Posted 5 years ago
Thank you Wendy Powell for your lovely review. I am so happy to hear that Adnan was helpful and gave you the information to choose the plan that suited your requirements best. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“I can’t thank Callum Davies enough. I thought I had everything covered with my insurance, until Callum talked me through the details and I realised I was wrong . Callum was fantastic in explaining everything to me , and helped me arrange exactly what I wanted . Callum was polite, explained everything so that I understood, extremely helpful.”
Helpful Report
Posted 5 years ago
Thank you Elizabeth for your great review. I am pleased to hear that Callum was able to provide you with all the information in such a wonderful manner. I am glad that he was polite and understanding. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“James was very thorough and very friendly”
Helpful Report
Posted 5 years ago
Thank you Sheila for your lovely review. I am glad that James R was friendly and went through everything thoroughly for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Very good easy to. Arrange”
Helpful Report
Posted 5 years ago
Thank you for your lovely review. I am so pleased that our advisor was able to help you set up your plan effectively. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Very pleased with help & advise. Tailored to my needs . Excellent”
Helpful Report
Posted 5 years ago
Thank you Gail Sinclair-Bruce for your great review. I am glad to hear that you are happy with the assistance you have received and that your plan has been set up according to your requirements. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Everything explained . Listened to my needs.”
Helpful Report
Posted 5 years ago
Thank you Gail for your great review. I am glad that everything was explained to you so well and your needs were listened too. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Efficient and very well presented, was made to feel relaxed and positive, for some, a very sad time. Thank you Tracey Salter”
Helpful Report
Posted 5 years ago
Thank you Tracey Salter for your great review. I am pleased that the information was presented to you in an efficient and well presented manner. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“I would recommend this service it saves money in the long term so you can leave it to your loved ones. It was a relaxing experience conversations with the lady who was a very friendly person to speak to.”
Helpful Report
Posted 5 years ago
Thank you Andrew Jones for your wonderful review. Thank you for recommending our services. I am glad that you had a pleasant experience with Georgia and that she provided a relaxing experience for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Lady was most helpful thank you”
Helpful Report
Posted 5 years ago
Thank you George Davies for your lovely review. I am pleased that Sian was so helpful and able to provide you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“Glad that James phoned me as the plan he gave me was 100% better than the first one thanks again. 1st Line Funeral Care. John Eaton”
Helpful Report
Posted 5 years ago
Thank you John Eaton for your lovely review. I am pleased that James W provided you with a better option to suit your needs. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“From begining to the end of the process I was put at ease James made the whole experience painless and easy to understand”
Helpful Report
Posted 5 years ago
Thank you Susan Fowler for your amazing review. I am so pleased to hear that James W was able to provide you with peace of mind and explained everything to enable you to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“I found Sharn the advisor to be easy to talk to and very professional and I'm very happy with the service I received”
Helpful Report
Posted 5 years ago
Thank you Ralph Hale for your great review. I am glad to hear that Sian was professional and provided you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
“The Lady who went through all the details with me was called Julie. Having Multiple Sclerosis I take a little bit more time to grasp things. But Julie was really patient explaining things more than once and very reassuring that I can contact her if I have any questions. They are patient and caring and I am so happy I have made the decision to go with 1st Line Funeral Care.”
Helpful Report
Posted 5 years ago
Thank you Tracie King for your lovely 5 star review. I am so pleased to hear that Julie took her time in going through all your plan details with you. It is lovely to hear that you are so happy with the decision that you have made. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,686 reviews