Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“Very helpful”

Helpful Report

Posted 5 years ago

Thank you Christine Taylor for your lovely review. I am pleased to hear that James W was helpful. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Hi adnan was very helpful and he helped me very much today with my golden leave plan i am very happy with all his help”

Helpful Report

Posted 5 years ago

Thank you Wendy Powell for your lovely review. I am so happy to hear that Adnan was helpful and gave you the information to choose the plan that suited your requirements best. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I can’t thank Callum Davies enough. I thought I had everything covered with my insurance, until Callum talked me through the details and I realised I was wrong . Callum was fantastic in explaining everything to me , and helped me arrange exactly what I wanted . Callum was polite, explained everything so that I understood, extremely helpful.”

Helpful Report

Posted 5 years ago

Thank you Elizabeth for your great review. I am pleased to hear that Callum was able to provide you with all the information in such a wonderful manner. I am glad that he was polite and understanding. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“James was very thorough and very friendly”

Helpful Report

Posted 5 years ago

Thank you Sheila for your lovely review. I am glad that James R was friendly and went through everything thoroughly for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very good easy to. Arrange”

Helpful Report

Posted 5 years ago

Thank you for your lovely review. I am so pleased that our advisor was able to help you set up your plan effectively. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very pleased with help & advise. Tailored to my needs . Excellent”

Helpful Report

Posted 5 years ago

Thank you Gail Sinclair-Bruce for your great review. I am glad to hear that you are happy with the assistance you have received and that your plan has been set up according to your requirements. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Everything explained . Listened to my needs.”

Helpful Report

Posted 5 years ago

Thank you Gail for your great review. I am glad that everything was explained to you so well and your needs were listened too. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Efficient and very well presented, was made to feel relaxed and positive, for some, a very sad time. Thank you Tracey Salter”

Helpful Report

Posted 5 years ago

Thank you Tracey Salter for your great review. I am pleased that the information was presented to you in an efficient and well presented manner. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I would recommend this service it saves money in the long term so you can leave it to your loved ones. It was a relaxing experience conversations with the lady who was a very friendly person to speak to.”

Helpful Report

Posted 5 years ago

Thank you Andrew Jones for your wonderful review. Thank you for recommending our services. I am glad that you had a pleasant experience with Georgia and that she provided a relaxing experience for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Lady was most helpful thank you”

Helpful Report

Posted 5 years ago

Thank you George Davies for your lovely review. I am pleased that Sian was so helpful and able to provide you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Glad that James phoned me as the plan he gave me was 100% better than the first one thanks again. 1st Line Funeral Care. John Eaton”

Helpful Report

Posted 5 years ago

Thank you John Eaton for your lovely review. I am pleased that James W provided you with a better option to suit your needs. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“From begining to the end of the process I was put at ease James made the whole experience painless and easy to understand”

Helpful Report

Posted 5 years ago

Thank you Susan Fowler for your amazing review. I am so pleased to hear that James W was able to provide you with peace of mind and explained everything to enable you to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I found Sharn the advisor to be easy to talk to and very professional and I'm very happy with the service I received”

Helpful Report

Posted 5 years ago

Thank you Ralph Hale for your great review. I am glad to hear that Sian was professional and provided you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“The Lady who went through all the details with me was called Julie. Having Multiple Sclerosis I take a little bit more time to grasp things. But Julie was really patient explaining things more than once and very reassuring that I can contact her if I have any questions. They are patient and caring and I am so happy I have made the decision to go with 1st Line Funeral Care.”

Helpful Report

Posted 5 years ago

Thank you Tracie King for your lovely 5 star review. I am so pleased to hear that Julie took her time in going through all your plan details with you. It is lovely to hear that you are so happy with the decision that you have made. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very professional explained so i could understand everything”

Helpful Report

Posted 5 years ago

Thank you Marilyn Hodge for your lovely review. I am happy that Callum was able to assist you so professionally and explained everything clearly to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“An Excellent package perfectly described to me, so I was more than happy to take out the silver plan, I fully understood everything Brad put forward to me and it was a pleasure to take out the policy... Many thanks for easing my mind for the after care that will be provided......”

Helpful Report

Posted 5 years ago

Thank you David Parker for your wonderful review. I am so pleased that Brad was able to assist you in such an excellent manner. I am glad to hear that he was able to explain everything in detail for you enabling you to now have peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very helpfull with the phone call”

Helpful Report

Posted 5 years ago

Thank you Anne Hicks for your lovely review. I am pleased to hear that James R was so helpful and enabled you to be provided with the information to make an informed choice. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very helpfull”

Helpful Report

Posted 5 years ago

Thank you Anne for your 5 star review. I am pleased that you found your advisor helpful. I hope he was able to provide you with excellent service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I took out my funeral plan under the assistance of Ian Oliver. Ian was very professional, explained everything in detail easy to understand. Seemed genuinely interested in ensuring a five star service, putting me as the customer at ease, without being pushy. Thankyou Ian for your help.”

Helpful Report

Posted 5 years ago

Thank you Michelle Cole for your wonderful review. I am so pleased that Ian was able to be professional and explain everything so well for you. I am glad that he made you feel at ease whilst providing you with a great service too. I will be sure to pass your thanks onto him, We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I have been speaking with 1st Line Funeral Care and I received a First Class Service from them so much so that I have taken out a plan through them with Golden Leaves Ltd Funeral Care.”

Helpful Report

Posted 5 years ago

Thank you David Gee for your great review. I am so pleased that you were able to receive a 1st class service from Julie and Clive. I am glad that they were able to assist you with choosing the plan that suited your requirements correctly. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews