Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“I spoke with a chap called Ian Oliver.He could not have been more helpful, he explained everything in dept and I was more then happy to proceed and take out my funeral plan.I had of course checked out the company and their reviews and I was happy with what I read in the reviews.”

Helpful Report

Posted 5 years ago

Thank you Bernard Colgan for you lovely review. I am so happy to hear that Ian was able to be so helpful and explain everything is great depth for you. I am glad that you have done your research too, it is always a good thing to research the people you are dealing with. Thank you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Adnan was very good and choice of pre-paid veey good aswell”

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Posted 5 years ago

Thank you Stephen Quigley for your great review. I am pleased that Adnan was able to provide you with great service and provided you with all the information you required. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I was contacted by James Wolfe. Such a nice man. Very respectful and made me feel at ease Explained everything about my policy. Changed it to one that was much better for me. Very pleased with the service I received”

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Posted 5 years ago

Thank you Lesley Manketelow for your wonderful review. I am so glad that James W was so respectful. I am glad that he made an otherwise sensitive topic more of an easy topic to discuss for you. I am glad that he went through everything so well with you giving you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Thank you for your great review Henry King. I am glad to hear that Georgia provided you with such great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“1st Line Funeral great for paying for my funeral costs James was brilliant in explaining what 1st Line Funeral Care was all about Thank you”

Helpful Report

Posted 5 years ago

Thank you Marion for your lovely review. I am glad that James R was so good at explaining everything to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“James is a very down to earth gentleman who is very passionate about the proposed funeral plan he is a credit to your company and i have made a good friend”

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Posted 5 years ago

Thank you Gavin for your great review. I am so glad that James R was such a down to earth gentleman whilst going through your options. I am pleased he showed compassion whilst talking about a sensitive topic. Thank you for saying he is a credit to the company - I will be sure to pass this onto him. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I was contacted by a guy called Ian Oliver who was extremely nice and helpful. I had a policy with Sunlife which I am now cancelling. I would definitely advise people to go with First line funeral care.”

Helpful Report

Posted 5 years ago

Thank you Kate James for your lovely review. I am glad to hear that Ian was able to assist you and be helpful in the process. Thank you for your recommendation. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“First class service. Ian was great and explained everything to me. would recommend this to everyone”

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Posted 5 years ago

Thank you Ken Davies for your lovely review. I am pleased that Ian was such a great help and went through your options so well. Thank you for your recommendation. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Friendly, knowledgeable, helpful and honest. 10 out of 10.”

Helpful Report

Posted 5 years ago

Thank you Malcolm Taylor for your great review. I am pleased that James W was friendly and able to provide you with the product knowledge in a helpful and honest way. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“I dealt with the one of your colleagues called James he was really nice and explained everything to me and give me everything that I wanted because I needed everything to be left properly for my only child on that sad day thank you James🙏🏿❤️🙏🏿”

Helpful Report

Posted 5 years ago

Thank you Annette for your lovely review. I am so pleased that James R was so helpful and explained all your options so carefully. I am glad that he was able to help provide you with peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Explained exactly what I wanted very polite and easy to talk to”

Helpful Report

Posted 5 years ago

Thank you Martin Smith for your great review. I am glad to hear that James R was so polite and explained everything for you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Well to start with I am very please with the service givn to me today.I was really surprised to talk to James and explaining everything I needed to know about this Funeral Care.I was taken back with his friendly attitude.I thank you so much fot getting me to take that step to help my.family in the future.Thanks you again.”

Helpful Report

Posted 5 years ago

Thank you M.Therese Bobe_Balchan for your amazing review. I am pleased that James R was friendly and helped you take the steps to ensure your family don't have to worry in future. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very Reasurring, Caring, Friendly polite, easy to communicate with, left no Stones unturn, tick all the boxes, especially your employer Adnad whom I've had the pleasure of spoken to he is a Vital asset to your Company, credit to him he has put my future worries to rest and my future plans in Place💎 I will surely recommend you to others, providing that all goes to plan in the future 💃🏾👏🏿👏🏿👌🏾👍🏾”

Helpful Report

Posted 5 years ago

Thank you Yvonne Francis for your lovely review. I am glad that Adnan was able to provide you with such amazing service. Thank you for saying he is a valuable asset. I shall be sure to pass your comments onto him.We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Lovely people, very professional and informative. Would highly recommend”

Helpful Report

Posted 5 years ago

Thank you for your generous review Vikki. I am glad that Georgia was able to go through everything in great detail, giving you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you, to stay updated, please give us a follow on social media. Facebook: https://www.facebook.com/Funeral1st/ Instagram: https://www.instagram.com/funeral1st/ Twitter: https://twitter.com/Funeral1st

Posted 5 years ago

“This company explain things in simple terms, and are very friendly. The terms and conditions seem fair and they fully support you. Lovely people. Thankyou.”

Helpful Report

Posted 5 years ago

Thank you for your lovely review Janet Crosby. I am glad that Eirlys was able to go through everything in great detail, giving you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you, to stay updated, please give us a follow on social media. Facebook: https://www.facebook.com/Funeral1st/ Instagram: https://www.instagram.com/funeral1st/ Twitter: https://twitter.com/Funeral1st

Posted 5 years ago

“Georgia was excellent and very clear explaining everything to me. She came across as very warm caring and friendly.”

Helpful Report

Posted 5 years ago

Thank you for your lovely review Pauline Kawak. I am glad that Georgia was able to go through everything in great detail giving you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you to stay updated, please give us a follow on social media. Facebook: https://www.facebook.com/Funeral1st/ Instagram: https://www.instagram.com/funeral1st/ Twitter: https://twitter.com/Funeral1st

Posted 5 years ago

“Very good at explaining every thing .from start to finish. Very friendly”

Helpful Report

Posted 5 years ago

Thank you for your lovely review Gavin Webb. I am glad that Callum was able to go through everything in great detail giving you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Just like to say thank you so much it nice to talk about my funeral”

1st Line Future Planning 5 star review on 1st December 2020

Helpful Report

Posted 5 years ago

Thank you Linda Reardon for your lovely review. I am glad to hear that you are so pleased with the help Georgia gave you in setting up your plan. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Want to thank you for all your help you were absolutely brilliant”

Helpful Report

Posted 5 years ago

Thank you Graham Cameron for your lovely review. I am pleased to hear that you received brilliant assistance in setting up your plan from Callum. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

“Very helpful”

Helpful Report

Posted 5 years ago

Thank you for your sweet review. I am pleased that James was polite and helpful and enabled you to choose the plan that was best suited to your requirements. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews