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1st Line Future Planning Reviews

5.0 Rating 2,673 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,673 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
Very polite and professional and a pleasure to talk to julie . Everything was explained in detail . This has put all my funeral plans to rest . Thankyou
Helpful Report
Posted 5 years ago
Thank you Wayne Moule for your lovely review. I am so pleased that Julie went through everything in such an amazing way for you. Thank you for awarding her with 5 stars. We love to help people in the same manner we have assisted you. Therefore, if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Callium was very helpful today glad I got the call Thankyou so much Callum you deserve 5 stars ⭐️
Helpful Report
Posted 5 years ago
Thank you Jean Kirk for your lovely review. I am so pleased that Callum went through everything in such an amazing way for you. Thank you for awarding him with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Julie Barnett was so kind and went through everything with me. She explained how I would not pay more than this years prices for my funeral. Ahe was so upbeat she cheered me up. 5 stars to Julie.
Helpful Report
Posted 5 years ago
Thank you Tracey Clarke for your lovely review. I am so pleased that Julie went through everything in such an amazing way for you. Thank you for awarding her with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very good service
Helpful Report
Posted 5 years ago
Thank you Gavin Willis for your lovely review. I am glad that Ian was able to provide you with such good service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Georgie was very pleasant and friendly and really made me understand everything thank you
Helpful Report
Posted 5 years ago
Thank you Elaine Kesington for your lovely review. I am pleased that Georgia was so friendly and through her explanation of your options made it easy to understand the best choice for your circumstances and requirements. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Excellent customer service
Helpful Report
Posted 5 years ago
Thank you Sandra Oxley for your great review. I am pleased that Callum was able to provide you with excellent customer service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I was really very happy with the service I received from Georgia today regarding my policy very cheerful, pleasant to talk to and very through I would recommend anyone to have a policy from Georgia x thank you very much sandra
Helpful Report
Posted 5 years ago
Excellent service
Helpful Report
Posted 5 years ago
Very helpful explained everything we needed to know
Helpful Report
Posted 5 years ago
Thank you Stephen De Paiva for your lovely review. I am happy to hear that Georgia was able to be so helpful and explained all your options in detail to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Well informed of the service you provide
Helpful Report
Posted 5 years ago
Thank you Jacqueline Coleman for your lovely review. I am happy to hear that Georgia provided you with a good service and explained all your options in detail to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
A good service, everything was explained in detail
Helpful Report
Posted 5 years ago
Thank you Jacqueline Coleman for your lovely review. I am happy to hear that Georgia provided you with a good service and explained all your options in detail to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I am glad Brad phoned as after talking to him I realised it was a better plan than I originally have in place. It will give me peace of mind when the inevitable happens, there are so many benefits that come with it. Thanks Brad.
Helpful Report
Posted 5 years ago
Thank you Valerie Hipwell for your lovely review. I am so glad that Brad was able to help you set your plan up and provide you with peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I spoke to Georgia who put me at my ease straight away. She told me all about the funeral plan and how much it was and it was a lot cheaper than i thought. I took a plan out straight away
Helpful Report
Posted 5 years ago
Thank you Marion Craft for your lovely review. I am so glad that Georgia was able to put you at ease. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I spoke with a chap called Ian Oliver.He could not have been more helpful, he explained everything in dept and I was more then happy to proceed and take out my funeral plan.I had of course checked out the company and their reviews and I was happy with what I read in the reviews.
Helpful Report
Posted 5 years ago
Thank you Bernard Colgan for you lovely review. I am so happy to hear that Ian was able to be so helpful and explain everything is great depth for you. I am glad that you have done your research too, it is always a good thing to research the people you are dealing with. Thank you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Adnan was very good and choice of pre-paid veey good aswell
Helpful Report
Posted 5 years ago
Thank you Stephen Quigley for your great review. I am pleased that Adnan was able to provide you with great service and provided you with all the information you required. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I was contacted by James Wolfe. Such a nice man. Very respectful and made me feel at ease Explained everything about my policy. Changed it to one that was much better for me. Very pleased with the service I received
Helpful Report
Posted 5 years ago
Thank you Lesley Manketelow for your wonderful review. I am so glad that James W was so respectful. I am glad that he made an otherwise sensitive topic more of an easy topic to discuss for you. I am glad that he went through everything so well with you giving you peace of mind. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Excellent service
Helpful Report
Posted 5 years ago
Thank you for your great review Henry King. I am glad to hear that Georgia provided you with such great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
1st Line Funeral great for paying for my funeral costs James was brilliant in explaining what 1st Line Funeral Care was all about Thank you
Helpful Report
Posted 5 years ago
Thank you Marion for your lovely review. I am glad that James R was so good at explaining everything to you. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
James is a very down to earth gentleman who is very passionate about the proposed funeral plan he is a credit to your company and i have made a good friend
Helpful Report
Posted 5 years ago
Thank you Gavin for your great review. I am so glad that James R was such a down to earth gentleman whilst going through your options. I am pleased he showed compassion whilst talking about a sensitive topic. Thank you for saying he is a credit to the company - I will be sure to pass this onto him. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I was contacted by a guy called Ian Oliver who was extremely nice and helpful. I had a policy with Sunlife which I am now cancelling. I would definitely advise people to go with First line funeral care.
Helpful Report
Posted 5 years ago
Thank you Kate James for your lovely review. I am glad to hear that Ian was able to assist you and be helpful in the process. Thank you for your recommendation. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,673 reviews