1st Line Future Planning Reviews

Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

5.0 Rating 2,661 Reviews

100 %

of reviewers recommend 1st Line Future Planning

Company Reviews

Metrics

5.0

Based on 2,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

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“it was easy to understand they were kind and certious all the way through the process”

Helpful Report

Posted 5 years ago

Thank you for your great review Glenis Kane, I am so pleased that your advisor was kind and courteous whilst taking the time to ensure everything was explained. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Excellent service very good customer service”

Helpful Report

Posted 5 years ago

Thank you for your great review Colin, I am glad that you were given excellent service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I found MR James Robertson very clear and helpful. He kept in touch while my laptop was being fixed which I appreciated. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for your lovely review. I am glad to hear that James R was so helpful and provided you with the information your required so well. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Very helpful, pleasant & friendly service.”

Helpful Report

Posted 5 years ago

Thank you Alan Cooper for your great review. I am glad to hear that Georgia was so helpful and gave you great service. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I was very pleased with the details I was given which were simple and explicit. the gentleman I dealt with was very friendly and answered all my questions in a clear and understandable manner. I am very happy that my family will not now have to sort this. Thank you.”

Helpful Report

Posted 5 years ago

Thank you Marilyn Collins for your lovely review. I am pleased to hear that Brad was able to explain everything in a clear manner to help you make an informed choice. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“It was a brilliant call relaxing made very clear it was a pleasure to have fun while spending money pity all callers were not like James he was first class top guy”

Helpful Report

Posted 5 years ago

Thank you Sally for your lovely review. I am glad to hear that James R was able to give you such excellent service and make an otherwise hard topic a relaxing experience. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“The person who called me today was James Wolfe very pleasant and very clear when speaking to me also very helpful at explaining everything to me so thank you James Wolfe for your call and your time explaining everything to me stay safe”

Helpful Report

Posted 5 years ago

Thank you Grace Crossley for your lovely review. I am pleased to hear that James W was so helpful and able to explain everything to you, thus enabling you to make an informed decision. I will be sure to pass your thanks onto him. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Explained everything very clearly”

Helpful Report

Posted 5 years ago

Thank you Rosina Hawthorn for your lovely review. I am happy to hear that Georgia was able to explain everything clearly for you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“very helpful and professional easy to understand and came across very nice”

Helpful Report

Posted 5 years ago

Thank you for your lovely review Derek Siddons, I am pleased that Callum was helpful and professional. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“was happy with the advice i was given5out of 5”

Helpful Report

Posted 5 years ago

Thank you Dennis Redpath for your great review. I am pleased to hear that Clive was able to give you valuable advise. I will be sure to pass your 5 star review onto him. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I am very pleased with the help I had of Adnan he was extremely helpful and explained everything very clear to me”

Helpful Report

Posted 5 years ago

Thank you Sharon Randall for your lovely review. I am glad that Adnan was so helpful and went through everything carefully for you to make an informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Well organised. Contract was explained clearly and salesman was efficient and polite.”

Helpful Report

Posted 5 years ago

Thank you for your lovely review Elaine Walker. I am pleased that James W was able to explain everything in an efficient and polite manner. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I found that Adnan explained every thing very clearly to me”

Helpful Report

Posted 5 years ago

Thank you for your great review Sharon Randall. I am pleased that Adnan was able to explain everything to you enabling you to make an informed choice. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Very pleasant and and informative talk with Georgia this morning certainly knew all that I asked of her very friendly thanks.”

Helpful Report

Posted 5 years ago

Thank you Mary Cooper for your lovely review. I am pleased that Georgia was able to provide you with excellent, friendly service and able to answer all your questions. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Helpful made sure everything was understood a very helpful young lady”

Helpful Report

Posted 5 years ago

Thank you Audrey Pearce for your lovely review. I am pleased that Georgia was able to explain everything in such a helpful manner to you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I was very pleased with the conversation I had with James and he explained everything that I needed to know very well. Sincerely Mary Dorbie.”

Helpful Report

Posted 5 years ago

Thank you for your great review Mary. I am happy to hear that James R was able to explain everything and gave you all the information you needed to make an informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Very friendly ,very helpful , was happy with what I heard about 1st line funerals”

Helpful Report

Posted 5 years ago

Thank you Elizabeth Hannah for your wonderful review. I am pleased to hear that Julie was able to provide you with all the information you required. I am glad that she was friendly and helpful too. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Brad was very helpful with setting my plan up and made sure I understood everything”

Helpful Report

Posted 5 years ago

Thank you for your lovely review Nicola Norbury. I am so pleased that Brad was helpful and went through everything, explaining all the details to you enabling you to make an informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I was with another insurance it was an over 50's plan I'm sure you can guess who with but this plan I had was no good as I wasn't told anything about this plan and it turns out that in about 10 years due too cost of living going up my plan wouldn't cover my funeral But the 1st line funeral care I have after 10yrs it's paid in full and my funeral costs will NOT go up so let's say a standard funeral at the moment is 3,500 in 10 years time that could be 5,500-8,500 mine will be paid off and it would of cost me 3,500 it's peace of mind to know that in 10 years all my funeral expenses will be paid for and I don't have to worry about leaving my loved ones with a big bill on my death”

Helpful Report

Posted 5 years ago

Good Morning Will Clayton, thank you for your wonderful review. I am pleased to hear that Ian, your advisor was able to provide you with such peace of mind and provide you will all the valuable information to enable you to make an informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“The gentleman I spoke 2 was a TOP BLOKE he explained everything”

Helpful Report

Posted 5 years ago

Thank you Lee for your great review. I am glad to hear that James R was so helpful and explained everything to you in detail. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

1st Line Future Planning is rated 5.0 based on 2,661 reviews