Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“I was with another insurance it was an over 50's plan I'm sure you can guess who with but this plan I had was no good as I wasn't told anything about this plan and it turns out that in about 10 years due too cost of living going up my plan wouldn't cover my funeral But the 1st line funeral care I have after 10yrs it's paid in full and my funeral costs will NOT go up so let's say a standard funeral at the moment is 3,500 in 10 years time that could be 5,500-8,500 mine will be paid off and it would of cost me 3,500 it's peace of mind to know that in 10 years all my funeral expenses will be paid for and I don't have to worry about leaving my loved ones with a big bill on my death”

Helpful Report

Posted 5 years ago

Good Morning Will Clayton, thank you for your wonderful review. I am pleased to hear that Ian, your advisor was able to provide you with such peace of mind and provide you will all the valuable information to enable you to make an informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“The gentleman I spoke 2 was a TOP BLOKE he explained everything”

Helpful Report

Posted 5 years ago

Thank you Lee for your great review. I am glad to hear that James R was so helpful and explained everything to you in detail. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Very polite and friendly while discussing a difficult subject”

Helpful Report

Posted 5 years ago

Thank you Brenda Bryan for your great review. I am happy to hear that James W was able to discuss the options compassionately with you, broaching a most difficult subject in a professional manner. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Callum was very helpful and explained everything to me x”

Helpful Report

Posted 5 years ago

Good afternoon, Julie Cox, thank you for your lovely review. I am pleased that Callum was able to explain everything in a helpful way to you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Clive wattkins was a lovely man to talk with so funny I feel he did more great guy you have there.us louise was friendly too its nice to talk with people that care many thanks liz Holt”

Helpful Report

Posted 5 years ago

Thank you Elizabeth Holt for your lovely review. I am so pleased to hear that Clive was able to give you great service. I will be sure to pass your lovely comments onto both of them. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I David Mckitty would lìke to say Thank you for your good support your kindly David Mckitty”

Helpful Report

Posted 5 years ago

Thank you for your lovely review David McKitty. I will pass your thanks onto Adnan. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“James Robertson was very good at explaining what the service that I have taken out without line . He was making sure I understood and kept asking if I have any questions all the way through our conversation very nice experience thanks James”

Helpful Report

Posted 5 years ago

Thank you for your lovely review Graham. I am happy to hear that James R was able to go through everything thoroughly for you, enabling you to make and informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Callum was very helpful today and explained the golden leaves plan to me answered all my questions I asked, I’m sure this is a better plan than I was on befor and will be better for my son it will take the worry of him Thankyou for your help Callum, Margaret Woodhouse”

Helpful Report

Posted 5 years ago

Thank you for your wonderful review. I am so happy to hear that Callum was able to answer all your questions and help to set your mind at ease. I will be sure to pass your thanks onto him. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“1st class cover at a 1st class price”

Helpful Report

Posted 5 years ago

Thank you for for your lovely review, Sharon Knight. I am pleased that James W was able to provide you with 1st class service to enable you to make an informed decision. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Adnan is a friendly, first class advisor giving clear precise information professionally. Thank you”

Helpful Report

Posted 5 years ago

Thank you for your lovely review, Linda Bloomfield. I am so happy to hear that Adnan provided you with 1st class service and precise information. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Adman was very professional and informative. A First class advisor who explained things in a clear precise manner. Thank you”

Helpful Report

Posted 5 years ago

Thank you Mrs Bloomfield for your great review. I am glad to hear that Adnan provided you with a professional and informative service. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“The guy I spoke with James Robertson presented to be very professional. In that he explained everything fully. Very pleasant with nice manners. Excellent customer services thank you.”

Helpful Report

Posted 5 years ago

Thank you Linda for your lovely review. I am so pleased to hear that James R was able to explain everything in such a professional manner for you. I am glad that he provided you with excellent customer service. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Adnan the adviser was very helpful,polite all questions answered.”

Helpful Report

Posted 5 years ago

Thank you for your lovely review, Mrs Dolan. I am pleased that Adnan was polite, helpful and able to answer all your questions. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“I was very happy the way I was treated on the phone Clive was very pleasant and very informative lovely gentleman.”

Helpful Report

Posted 5 years ago

Thank you Wendy Boswell for your lovely review. I am so pleased to hear that Clive was informative and polite to you. I will be sure to pass your message onto him. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“Great value for money,at a worrying time.”

Helpful Report

Posted 5 years ago

Thank you Norman Walters for your great review. I am pleased you were able to receive the information to help with peace of mind. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“I was so pleased with the out come today and Mr James Robertson he was very polite very helpful also explained everything I know we don't like talking about this subject but it has to be done 1and I give him 10 out of 10 well done and thank you very much”

Helpful Report

Posted 5 years ago

Thank you Debbie for your lovely review, I am glad to hear that James R was so helpful and explained everything in detail to you. I will be sure to pass your message onto him. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“James was really helpful”

Helpful Report

Posted 5 years ago

Thank you Karen Thomson for your lovely review. I am please to hear that James W was really helpful and able to assist you in making an informed choice. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“The young man called James Roberts was very helpful and personable he answered any questions I had, and also gave me his number should I need to speak with him about my policy. This was then followed up by two more calls checking to see if everything was taken care of and that I had been explained to.”

Helpful Report

Posted 5 years ago

Thank you for your lovely review. I will be sure to pass your comments onto him. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“My telephone conversation was with James Robertson. What a lovely young man very personable so very friendly. And professional he was helpful in answering questions and provided me with his number should I need to speak to him about my policy.”

Helpful Report

Posted 5 years ago

Thank you Linda for your lovely review. I am pleased that James R was so helpful and was able to answer your questions with regards to the plan you have chosen. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

“He was nice and friendly and helpful”

Helpful Report

Posted 5 years ago

Thank you Barbara Pearson for your great review. I am pleased to hear that your advisor was helpful and friendly. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews