Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“we have no worries as we get older”

Helpful Report

Posted 5 years ago

Thank you Susan & Barry Cooper for your great review. I am pleased to hear the our agent was able to give you peace of mind. As a company we pride ourselves on helping others as we have assisted you. If you wish to recommend a relative or friend, we are offering a £50 shopping voucher. If you wish to do so, please email hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Lovely and friendly sales assistant explained everything in full so nice to know everything is covered for when the time comes to save my family a lot of stress and worry at the saddest time.”

Helpful Report

Posted 5 years ago

Good afternoon Kirsti, I am glad to hear that James R was helpful and able to explain all your choices, thereby enabling you to make an informed choice on protecting your family. As a company we wish to be able to help others in the same way we have assisted you. If you have a friend or relative you wish to recommend to our service, we are offering a £50 shopping voucher for this. If you wish to recommend anyone, please email hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I would not change my plan but the young man was so helpful he showed me all the benefits. I wear a hearing aid but the young man was so understanding and patient Thank you. I must say i was very impressed by the silver plan thanks James Roberts”

Helpful Report

Posted 5 years ago

Thank you Shirley for your great review. I am please to hear that James R. was patient and helpful. I am glad to hear that he was able to give you all the information to make an informed decision. We as a company pride ourselves on helping everyone in the way we have helped you. If you have any friends or family you wish to recommend we are offering a £50 shopping voucher for this. If you wish to do so, please email hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“James (Wolfe) was very polite and helpful and I felt very comfortable talking to him”

Helpful Report

Posted 5 years ago

Thank you Sarah McWilliams for your lovely review. I am glad to hear that James was polite and helpful. I will be sure to pass this on to him. As a company we pride ourselves in assisting as many people as we can, in the same way we've assisted you. Should you wish to recommend a friend or family member, we're offering a £50 shopping voucher for this recommendation. If you wish to do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Clive was very good he answered all my questions and explained everything fully, now I can rest assured my funeral will be taken care of”

Helpful Report

Posted 5 years ago

Thank you Chris & Janet Johnson for your great review. I am pleased to hear that Clive was able to provide you with all the information required to make an informed choice and that he was able to explain and answer all your questions fully. As a company we pride ourselves on being able to help people have peace of mind. If you wish to recommend friends or family we would provide a £50 shopping voucher. If there is someone you wish to inform us of, please email hello@1stlinefuneralcare.com or call us on 0800096494. Once again, thank you for your lovely review.

Posted 5 years ago

“Had a very plesent and helpful. talk with one of your colleague who informed me that the policy I had was going to increase by10% a year and that I could do better pride planing and could have my policy paid up in full with in 10 years and if I have a questions I can always contact the company .”

Helpful Report

Posted 5 years ago

Thank you Sarah for your lovely review. I am pleased to hear that you were given valuable information regarding your choices. Please feel free to contact us if there is anything we can assist you with. As a company we would love to help others in the same way we were able to assist you. If you wish to recommend a friend or relative, please email us at hello@1stlinefuneralcare.com or call us on 0800096494, we will provide you with a £50 high street voucher for the referral.

Posted 5 years ago

“Excellent clear discussion with James Wolfe and rapid follow up from Louise. I was hoping to organise a funeral care package with Sun Life and the phone call was very opportune. Two friends recently died and my wife and I have been involved in caring for grieving relatives of them. The need for us to have a funeral care package in place became very important so that if someone dies their funeral needs, will etc are all in order and the stress related to a death is reduced.”

Helpful Report

Posted 5 years ago

Thank you Donald for your wonderful review. I am so pleased that you were happy with the service provided by James & Louise. We pride ourselves on assisting to the best of our abilities and it is always great to hear we are achieving customer satisfaction. I am glad they were both able to assist you in choosing a plan and provide you with the information required. We would like to be able to assist others in the same manner as we have helped you. If you have a friend or relative you wish to recommend, we are offering a £50 shopping voucher for the recommendation. To let us know, please email hello@1stlinefuneralcare.com or call us on 0800096494 - please do so if you have any queries too. Once again thank you for your lovely remarks and for choosing us to assist in your decision.

Posted 5 years ago

“James was great and polite on his phone call and we had a few laugh as well very kind gentlemen would recommend him to anyone”

Helpful Report

Posted 5 years ago

Thank you Angela for your lovely review. I am so pleased to hear that James was polite and helpful in dealing with the set up of your plan. I will be sure to pass your comments on to him. As a company we pride ourselves in being able to assist everyone in the manner we have assisted you. If you have any family or friends you would like to recommend, we are offering a £50 shopping voucher for the referral. To refer/recommend someone, please email hello@1stlinefuneralcare.com or call us on 08000096494.

Posted 5 years ago

“Very good”

Helpful Report

Posted 5 years ago

Thank you Renee for your lovely review. I am please to hear that you are happy with the service you were provided with. We value your custom and wish to help others in the same way we have helped you. If you recommend a family member or friend we are offering a £50 shopping voucher. To recommend someone please email hello@1stlinefuneralcare.com or call our customer services on 08000096494

Posted 5 years ago

“James Wolfe is a very compassionate well mammered,he explained in details so that you could understand what he was saying, A very good person”

Helpful Report

Posted 5 years ago

Thank you Tracey for your great review. I am so happy that James was able to help you in such a wonderful, compassionate way. It is always great to hear that our customers are given wonderful assistance in their choices. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care

Posted 5 years ago

“James came across very compassionate, he explained in very good detail, Well mannered But funny aswell. I felt at ease with him Thank you James”

Helpful Report

Posted 5 years ago

Thank you Tracey for your lovely review. I will be sure to pass your comments onto James. I am pleased that he provided excellent advise enabling you to make an informed decision. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care

Posted 5 years ago

“Excellent service and I was really pleased with how I was dealt with”

Helpful Report

Posted 5 years ago

Good morning Valeri, thank you for your lovely review. I am so pleased that you are happy with the assistance our advisor gave you and were able to receive excellent assistance. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care

Posted 5 years ago

“Hi plan is just what i wanted and it helps to know that im covered for all costs and dont leave my children with a heafty bill upon my death.which has helped me in a lot of ways that i dont have to worry.”

Helpful Report

Posted 5 years ago

Morning Sarah, thank you for your wonderful review. I am glad to hear that your advisor was able to assist you in setting up your chosen plan. I am glad that it has helped you have peace of mind in this regard. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care

Posted 5 years ago

“James was very professional in everyway and helped me make changes to my funeral plan which im extremely grateful for all he did for me.”

Helpful Report

Posted 5 years ago

Thank you Sarah for your lovely review. I will be sure to pass your thanks to James. I am glad to hear that he was professional and helped you make an informed choice based on the information he provided. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care

Posted 5 years ago

“Clive was very good talked to about every thing I have getting my funeral with them they are really good cheers clive”

Helpful Report

Posted 5 years ago

Thank you Christine Corby for your lovely review. I am pleased that Clive was able to go through all the details for you and explain any questions you had to enable you to make an informed decision. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care

Posted 5 years ago

“I'm very pleased with the service”

Helpful Report

Posted 5 years ago

Thank you Michael Morris for your great review. I am glad to hear that you are happy with the service you received. If we can assist you further please let us know. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care

Posted 5 years ago

“Very helpful very clear.”

Helpful Report

Posted 5 years ago

Thank you Lisa Dove for your review. I am glad to hear that your advisor was able to help you make an informed decision and that he was helpful. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care

Posted 5 years ago

“Clive was extremely friendly and explained the benefits of changing to a new plan with utmost passion and professionalism”

Helpful Report

Posted 5 years ago

Good afternoon Joanne Minns, thank you for your lovely review. I am pleased to hear that Clive was friendly and was able to go through all the benefits so well. I will be sure to pass your comments onto him. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care

Posted 5 years ago

“It seems very good and straight forward to process when my family will have to deal with it”

Helpful Report

Posted 5 years ago

Good Morning Christine Hancock, Thank you for your lovely review. I am glad to hear that you are happy with the process provided with your Plan. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care

Posted 5 years ago

“James was very nice and explained everything clearly he never rushed at anytime and if I was not sure about anything he would stop and explain it clearly to me overall a very nice experience considering we were chatting about my funeral”

Helpful Report

Posted 5 years ago

Thank you Debi Nolan for your wonderful review. It is great to hear that James was polite and helpful. I am glad that he was able to ensure you had all the facts and information regarding your choices. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews