Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“James Robertson was very professional friendly and cheerful explained everything in detail he is a credit to the company”

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Posted 5 years ago

Thank you Carol for your lovely review. I am pleased to hear that James R was able to help you in such a wonderful way. As a company we wish to assist others in the same way so if you have a friend or relative you wish to recommend, please email hello@1stlinefuneralcare.com or call on 08000096494, we're offering a £50 voucher for the recommendation. Thank you

Posted 5 years ago

“Excellent customer service .very helpful answered all my questions put me at ease ...”

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Posted 5 years ago

Thank you Deborah Thomas for your lovely review. I am pleased to hear that Sian was able to help you and answer all the questions you had clearly. As a company we pride ourselves in being able to help others in the same way. If you have a friend or relative you wish to refer please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. We are offering a £50 shopping voucher for this recommendation. Thank you

Posted 5 years ago

“Really friendly good service understood everything that was said !!”

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Posted 5 years ago

Thank you Jacqueline Lees for your wonderful review. I am so happy to hear that you received such great service. I am pleased that your advisor was able to ensure everything was explained in detail to you. As a company we pride ourselves in being able to help others in the same way. If you have a friend or relative you wish to refer please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. We are offering a £50 shopping voucher for this recommendation. Thank you

Posted 5 years ago

“This came at the right time for me, as i was already looking at having to increase my life assurance policy, because of inflation i was never sure how much extra was needed to pay for funeral expenses. To be able to fix the rate till needed, is a weight of my mind and dosent put expense on my family.”

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Posted 5 years ago

Thank you David for your lovely review. I am pleased that James R was able to assist you and provide you with peace of mind with regards to funeral expenses. We pride ourselves as a company on being able to assist others in the same way we have helped you. If you wish to recommend a friend or family member, please email hello@1stlinefuneralcare.com or call 08000096494. We are offering a £50 shopping voucher for this recommendation. Thank you

Posted 5 years ago

“I think that the person I spoke to was making it very easy to understand.”

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Posted 5 years ago

Thank you Jennifer Chalmers for your lovely review. I am glad to hear that your advisor James W. was able to explain your options fully for you, enabling you to make an informed decision. As a company we pride ourselves on assisting others as we have you. If you wish to recommend a friend or family member, please email hello@1stlinefuneralcare.com or call us on 08000096494. We are offering a £50 shopping voucher for this referral. Thank you

Posted 5 years ago

“Yes lan Oliver rang about the funeral plan and he was so helpful and made it so easy to understand, you have a valuable staff member who is dedicated to his job.”

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Posted 5 years ago

Thank you Susan & Sonia for your lovely review. I am pleased that Ian was able to help you so much in choosing your plans. As a company we pride ourselves on assisting others as we have you. If you wish to recommend a friend or family member, please email hello@1stlinefuneralcare.com or call us on 08000096494. We are offering a £50 shopping voucher for this referral. Thank you

Posted 5 years ago

“a pleasure to speak to adnan ahsan he fully coved all i needed to know and i took a plane and in full confidence i got what i needed thank you”

Helpful Report

Posted 5 years ago

Thank you for your great review. I am happy to hear that Adnan was able to go through all your options and help you make an informed decision enabling you to have the plan to suit your needs. As a company we pride ourselves on assisting others as we have you. If you wish to recommend a friend or family member, please email hello@1stlinefuneralcare.com or call us on 08000096494. We are offering a £50 shopping voucher for this referral. Thank you

Posted 5 years ago

“Very informative, friendly, caring, patient.”

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Posted 5 years ago

Thank you for your lovely review. I am please that your advisor was able to provide you with all the information you required to make an informed choice. I am glad that he was friendly, caring and patient. I will be sure to pass this onto him. As a company we pride ourselves on assisting others as we have with you. If you have a friend or relative you wish to recommend to our company, we are offering a £50 shopping voucher for this. To recommend someone, please email hello@1stlinefuneralcare.com or call our customer services line on 08000096494. Thank you

Posted 5 years ago

“James was very helpful and explained everything very well for me top marks and the girl I was talking to today full marks to here as well glad to do business with such a wonderful team yours Thomas John Vincent Sharvin”

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Posted 5 years ago

Thank you Mr Sharvin for your lovely review. I will be sure to pass it onto James W. I am glad we were able to help you and ensure everything was set up according to your requirements. We pride ourselves on helping people as we have you. If you wish to recommend a friend or relative to our service, we are offering a £50 shopping voucher for the recommendation. Should you wish to do so, please email hello@1stlinefuneralcare.com or call us on 08000096494, we'll be happy to help in any way we can. Thank you

Posted 5 years ago

“Excellent”

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Posted 5 years ago

Thank you for your review. I am glad to hear that you were given excellent service. We pride ourselves on being able to help people in the same way that we assisted you. If you have a relative or friend who you wish to recommend, we are offering a £50 voucher for the recommendation. If you wish to do so, please email your recommendation to hello@1stlinefuneralcare.com or call us with the details on 08000096494. Thank you

Posted 5 years ago

“Excellent”

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Posted 5 years ago

Thank you Priscilla and Wayne for your review. I am so pleased that your advisor was able to assist you and provide excellent service in the process. As a company we wish to help others in the same way we have assisted you. If you have a friend or relative you wish to recommend, we are offering a £50 voucher for the recommendation. If you have someone in mind who would benefit, please email the recommendation to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Good afternoon. Adnan , thank you for contacting me regarding your funeral plans. And to have brought to my attention a previous plan I have with another provider, which you have explained fully with me. Overall everything in accordance to my funeral plans has been discussed fully... with no loopholes. Thanks for your time spent with me, Yours Terry Alleyne.”

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Posted 5 years ago

Thank you Terry Alleyne for your lovely review. I am very pleased to hear that Adnan was able to help you weigh up your options and make an informed decision for peace of mind. I am glad that you were able to set up your plan according to your requirements. As a company we pride ourselves in helping others in the same way we have assisted you. With this in mind, if you wish to recommend a friend or relative, we offer a £50 shopping voucher. Should you wish to do so, please email their details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“we have no worries as we get older”

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Posted 5 years ago

Thank you Susan & Barry Cooper for your great review. I am pleased to hear the our agent was able to give you peace of mind. As a company we pride ourselves on helping others as we have assisted you. If you wish to recommend a relative or friend, we are offering a £50 shopping voucher. If you wish to do so, please email hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Lovely and friendly sales assistant explained everything in full so nice to know everything is covered for when the time comes to save my family a lot of stress and worry at the saddest time.”

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Posted 5 years ago

Good afternoon Kirsti, I am glad to hear that James R was helpful and able to explain all your choices, thereby enabling you to make an informed choice on protecting your family. As a company we wish to be able to help others in the same way we have assisted you. If you have a friend or relative you wish to recommend to our service, we are offering a £50 shopping voucher for this. If you wish to recommend anyone, please email hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“I would not change my plan but the young man was so helpful he showed me all the benefits. I wear a hearing aid but the young man was so understanding and patient Thank you. I must say i was very impressed by the silver plan thanks James Roberts”

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Posted 5 years ago

Thank you Shirley for your great review. I am please to hear that James R. was patient and helpful. I am glad to hear that he was able to give you all the information to make an informed decision. We as a company pride ourselves on helping everyone in the way we have helped you. If you have any friends or family you wish to recommend we are offering a £50 shopping voucher for this. If you wish to do so, please email hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“James (Wolfe) was very polite and helpful and I felt very comfortable talking to him”

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Posted 5 years ago

Thank you Sarah McWilliams for your lovely review. I am glad to hear that James was polite and helpful. I will be sure to pass this on to him. As a company we pride ourselves in assisting as many people as we can, in the same way we've assisted you. Should you wish to recommend a friend or family member, we're offering a £50 shopping voucher for this recommendation. If you wish to do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

“Clive was very good he answered all my questions and explained everything fully, now I can rest assured my funeral will be taken care of”

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Posted 5 years ago

Thank you Chris & Janet Johnson for your great review. I am pleased to hear that Clive was able to provide you with all the information required to make an informed choice and that he was able to explain and answer all your questions fully. As a company we pride ourselves on being able to help people have peace of mind. If you wish to recommend friends or family we would provide a £50 shopping voucher. If there is someone you wish to inform us of, please email hello@1stlinefuneralcare.com or call us on 0800096494. Once again, thank you for your lovely review.

Posted 5 years ago

“Had a very plesent and helpful. talk with one of your colleague who informed me that the policy I had was going to increase by10% a year and that I could do better pride planing and could have my policy paid up in full with in 10 years and if I have a questions I can always contact the company .”

Helpful Report

Posted 5 years ago

Thank you Sarah for your lovely review. I am pleased to hear that you were given valuable information regarding your choices. Please feel free to contact us if there is anything we can assist you with. As a company we would love to help others in the same way we were able to assist you. If you wish to recommend a friend or relative, please email us at hello@1stlinefuneralcare.com or call us on 0800096494, we will provide you with a £50 high street voucher for the referral.

Posted 5 years ago

“Excellent clear discussion with James Wolfe and rapid follow up from Louise. I was hoping to organise a funeral care package with Sun Life and the phone call was very opportune. Two friends recently died and my wife and I have been involved in caring for grieving relatives of them. The need for us to have a funeral care package in place became very important so that if someone dies their funeral needs, will etc are all in order and the stress related to a death is reduced.”

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Posted 5 years ago

Thank you Donald for your wonderful review. I am so pleased that you were happy with the service provided by James & Louise. We pride ourselves on assisting to the best of our abilities and it is always great to hear we are achieving customer satisfaction. I am glad they were both able to assist you in choosing a plan and provide you with the information required. We would like to be able to assist others in the same manner as we have helped you. If you have a friend or relative you wish to recommend, we are offering a £50 shopping voucher for the recommendation. To let us know, please email hello@1stlinefuneralcare.com or call us on 0800096494 - please do so if you have any queries too. Once again thank you for your lovely remarks and for choosing us to assist in your decision.

Posted 5 years ago

“James was great and polite on his phone call and we had a few laugh as well very kind gentlemen would recommend him to anyone”

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Posted 5 years ago

Thank you Angela for your lovely review. I am so pleased to hear that James was polite and helpful in dealing with the set up of your plan. I will be sure to pass your comments on to him. As a company we pride ourselves in being able to assist everyone in the manner we have assisted you. If you have any family or friends you would like to recommend, we are offering a £50 shopping voucher for the referral. To refer/recommend someone, please email hello@1stlinefuneralcare.com or call us on 08000096494.

Posted 5 years ago

1st Line Future Planning Reviews