Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“The young man called James Roberts was very helpful and personable he answered any questions I had, and also gave me his number should I need to speak with him about my policy. This was then followed up by two more calls checking to see if everything was taken care of and that I had been explained to.”

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Posted 6 years ago

Thank you for your lovely review. I will be sure to pass your comments onto him. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“My telephone conversation was with James Robertson. What a lovely young man very personable so very friendly. And professional he was helpful in answering questions and provided me with his number should I need to speak to him about my policy.”

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Posted 6 years ago

Thank you Linda for your lovely review. I am pleased that James R was so helpful and was able to answer your questions with regards to the plan you have chosen. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“He was nice and friendly and helpful”

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Posted 6 years ago

Thank you Barbara Pearson for your great review. I am pleased to hear that your advisor was helpful and friendly. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“Clear , concise information . Agent had a very pleasant, professional manner .”

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Posted 6 years ago

Thank you Bill Mitchell for your great review. I am glad to hear that James W was able to provide you with all the information in a clear, professional manner. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“Very helpful dident take tolong”

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Posted 6 years ago

Thank you Patrick & Karen for your great review. I am pleased to hear that your advisor was able to provide you with a helpful service without taking too much of your time. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“They where very polite on the phone and helped me out will the funeral plan”

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Posted 6 years ago

Thank you Daphne Lawrence for your lovely review. I am pleased that your advisor was helpful and polite whilst providing you with the necessary information. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“James was very helpful and answered my questions professionally. He told me all I needed to know he’s wonderful”

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Posted 6 years ago

Thank you Gwyneth for your great review. I am pleased that James R was able to answer your questions in a professional way and able to provide you with the help and advise to make an informed decision. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“Very well organised and warm welcoming. I feel delighted with the service.”

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Posted 6 years ago

Thank you Karen Heeley for your great review. I am so pleased that your advisor was able to provide you with such great service. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“I had a very pleasurable and informative policy review with Adnan. My questions were answered in a calm , understandable way.”

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Posted 6 years ago

Thank you David Willis for your great review. I am pleased to hear that Adnan was able to answer all your questions in such a calm, understanding way. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“I was very impressed with my call with Ian he was very helpful and pleasant and reassured me that we have made a good decision. Thank you so much for your help I feel so relaxed now”

Helpful Report

Posted 6 years ago

Thank you Mr Oliver for your lovely review. I will be sure to pass your wonderful comments onto Ian. It is great to hear that he was able to make you feel reassured and provided you with all the information to make an informed decision. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“Very helpful staff and reassuring I have made the perfect choice for my funeral plans.”

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Posted 6 years ago

Thank you Katrina for your lovely review. I am glad to hear that Ian was able to help you make the perfect choice giving you peace of mind. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“I received a one4all gift card today but I was promised love to shop vouchers. I do not use any of the shops that are on the list I was hoping to use them for food shopping Yours Sincerely Mrs Susan Coates Flat1/64 Inglefield Road, Stechford, Birmingham B33 8DE”

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Posted 6 years ago

Thank you Susan for your wonderful review. I am so pleased to hear that James R was able to assist you so well. I am glad to hear that he explained everything in detail including setting your son's mind at ease. We pride ourselves, as a company, in assisting others in the same manner as we have you. If you would like to recommend a friend or relative we are offering a £50 shopping voucher. Please email your recommendation to hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 6 years ago

“Very good and polite”

Helpful Report

Posted 6 years ago

Thank you Virginia for your review. I am glad to hear that James W was helpful and polite. As a company we wish to assist others in the same way so if you have a friend or relative you wish to recommend, please email hello@1stlinefuneralcare.com or call on 08000096494, we're offering a £50 voucher for the recommendation. Thank you

Posted 6 years ago

“James Robertson was very professional friendly and cheerful explained everything in detail he is a credit to the company”

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Posted 6 years ago

Thank you Carol for your lovely review. I am pleased to hear that James R was able to help you in such a wonderful way. As a company we wish to assist others in the same way so if you have a friend or relative you wish to recommend, please email hello@1stlinefuneralcare.com or call on 08000096494, we're offering a £50 voucher for the recommendation. Thank you

Posted 6 years ago

“Excellent customer service .very helpful answered all my questions put me at ease ...”

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Posted 6 years ago

Thank you Deborah Thomas for your lovely review. I am pleased to hear that Sian was able to help you and answer all the questions you had clearly. As a company we pride ourselves in being able to help others in the same way. If you have a friend or relative you wish to refer please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. We are offering a £50 shopping voucher for this recommendation. Thank you

Posted 6 years ago

“Really friendly good service understood everything that was said !!”

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Posted 6 years ago

Thank you Jacqueline Lees for your wonderful review. I am so happy to hear that you received such great service. I am pleased that your advisor was able to ensure everything was explained in detail to you. As a company we pride ourselves in being able to help others in the same way. If you have a friend or relative you wish to refer please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. We are offering a £50 shopping voucher for this recommendation. Thank you

Posted 6 years ago

“This came at the right time for me, as i was already looking at having to increase my life assurance policy, because of inflation i was never sure how much extra was needed to pay for funeral expenses. To be able to fix the rate till needed, is a weight of my mind and dosent put expense on my family.”

Helpful Report

Posted 6 years ago

Thank you David for your lovely review. I am pleased that James R was able to assist you and provide you with peace of mind with regards to funeral expenses. We pride ourselves as a company on being able to assist others in the same way we have helped you. If you wish to recommend a friend or family member, please email hello@1stlinefuneralcare.com or call 08000096494. We are offering a £50 shopping voucher for this recommendation. Thank you

Posted 6 years ago

“I think that the person I spoke to was making it very easy to understand.”

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Posted 6 years ago

Thank you Jennifer Chalmers for your lovely review. I am glad to hear that your advisor James W. was able to explain your options fully for you, enabling you to make an informed decision. As a company we pride ourselves on assisting others as we have you. If you wish to recommend a friend or family member, please email hello@1stlinefuneralcare.com or call us on 08000096494. We are offering a £50 shopping voucher for this referral. Thank you

Posted 6 years ago

“Yes lan Oliver rang about the funeral plan and he was so helpful and made it so easy to understand, you have a valuable staff member who is dedicated to his job.”

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Posted 6 years ago

Thank you Susan & Sonia for your lovely review. I am pleased that Ian was able to help you so much in choosing your plans. As a company we pride ourselves on assisting others as we have you. If you wish to recommend a friend or family member, please email hello@1stlinefuneralcare.com or call us on 08000096494. We are offering a £50 shopping voucher for this referral. Thank you

Posted 6 years ago

“a pleasure to speak to adnan ahsan he fully coved all i needed to know and i took a plane and in full confidence i got what i needed thank you”

Helpful Report

Posted 6 years ago

Thank you for your great review. I am happy to hear that Adnan was able to go through all your options and help you make an informed decision enabling you to have the plan to suit your needs. As a company we pride ourselves on assisting others as we have you. If you wish to recommend a friend or family member, please email hello@1stlinefuneralcare.com or call us on 08000096494. We are offering a £50 shopping voucher for this referral. Thank you

Posted 6 years ago

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