Blinds Direct Online Reviews

Name: Blinds Direct Online
Address: Cannon House, Rutland Road, Sheffield, Shetland Islands
Rating: 4.67

4.7 Rating 1,864 Reviews

92 %

of reviewers recommend Blinds Direct Online

Company Reviews

Metrics

Info

4.7

Based on 1,864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Blinds Direct Online:

PLEASE NOTE WE ARE IN NO WAY AFFILATED WITH BLINDS DIRECT - THEY ARE A SEPERATE COMPANY

Blinds Direct Online are a well established UK based company who specialise in made to fit luxury blinds for your home or workplace.

Customer focused, we pride ourselves at being the best in our business; constantly striving to improve our service. Being UK based, we are easily contactable and are with you every step of the way when selecting the perfect blinds for you.

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Blinds Direct Online 5 star review on 2nd April 2025

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the blind and delivery was on time”

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Posted 2 years ago

“Beautiful material and I'm sure once we've had our extension built we will be ordering some blinds with you”

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Posted 2 years ago

“About the piece of plastic I can't really say ...no price or listing was sent with sample no contact it was abit lame .sorry”

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Posted 2 years ago

Hi Thank you for your review We are sorry you aren't happy with the sample. All of our venetian blinds are 21 micron aluminium not plastic, which are curved during manufacturing to provide the slat with its strength. All of our blinds are made to measure, so we cannot send out pricing as it is all dependant on your measurements, which can be entered on our site for a specific price Kind regards James support@blindsdirectonline.co.uk

Posted 2 years ago

“Perfect fit… material quality a bit plasticky”

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Posted 2 years ago

“Very pleased with the blinds and easy to put up up.”

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Posted 2 years ago

“Very happy with my purchase. Spot on perfect fit blinds. Will be buying more.”

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Posted 2 years ago

“Perfect fit and very rapid turnaround.”

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Posted 2 years ago

“Absolutely terrible company bought 5 blinds for a bay window and I got 3 blinds with 33 slats and 2 blinds with 32 slats . Got told to cut a slat out . Told I ordered a drop size and not the number of slats . Not willing to sort the problem at all . Please do not put yourself through this nonsense and go to a proper company that values their customers”

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Posted 2 years ago

Hi Thank you for your review. We are sorry you weren't happy with the product. The product had been made to your specification and was functionally sound. Although the blinds did not please you aesthetically, we were willing to help and the opportunity was given for the blinds to be collected and for this to be corrected for you. We have been operating for over 30 years and are very customer oriented. Kind regards Support@blindsdirectonline.co.uk

Posted 2 years ago

“Blinds are great arrived very quickly will use again and will recommend to family and friends.”

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Posted 2 years ago

“I placed 2 different orders for 2 different addresses with 2 different email addresses. One of which was a personal purchase and the other a business purchase. The deliveries arrived incorrectly with the business purchase sent to my home and the personal purchase sent to the business. I had the hassle of having to collect and despatch the parcels correctly.”

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Posted 2 years ago

Hi Thank you for your review. Apologies for the mix up with your deliveries. We will investigate with despatch where the error occurred to ensure this doesn't happen in the future. Kind regards James support@blindsdirectonline.co.uk

Posted 2 years ago

“Great blind, great price so very happy”

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Posted 2 years ago

“Good service, nice, easy to fit blinds. Deliver communication could have been better. My vertical blinds were delivered as two separate deliveries, vanes in 1 delivery, headrail track as another, thought I had ordered incorrectly at first. But I would recommend to family & friends.”

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Posted 2 years ago

“Brilliant they fit perfectly and colour is great I will definitely recommend thanks”

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Posted 2 years ago

“As always the blind I ordered was lovely. Excellent quality and so easy to put up.”

Blinds Direct Online 5 star review on 20th April 2023

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Posted 2 years ago

“Used this company a few years ago for blinds and was very happy to return with a new order for our dining room. Perforated Venetian blind arrived extremely promptly and very easy to install. Looks lovely.”

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Posted 2 years ago

“Tried Calling your HELPLINE several times and no answer. Answering service with message to email. I needed to talk with someone but no answer.”

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Posted 2 years ago

Hi Thank you for your review. Apologies you couldn't get through to anyone. We were unfortunately closed on this day for the funeral of our director. We are sorry we couldn't help you. Kind regards James support@blindsdirectonline.co.uk

Posted 2 years ago

“Have used this company several times. Excellent blinds excellent service always”

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Posted 2 years ago

“I am not happy with the delivery company. I will not be buying from you again. The courier is rubbish i habve not received my parcel i cant track it cause no one gives me the info to complete the form i am very unhappy.”

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Posted 2 years ago

Hi Thank you for your review. I don't believe you have purchased anything from oursleves. This order number relates to a free sample that we sent out first class in the post but not the purchase of a blind. If you would like to contact us directly on support@blindsdirectonline.co.uk, we will do our best to help you. Kind regards James

Posted 2 years ago

“Blind arrived very quickly, it was well packaged, fitted perfectly and looks great. All good 😊”

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Posted 2 years ago

“Very quick getting the samples to us however the colours do not match the our units”

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Posted 2 years ago

Blinds Direct Online is rated 4.7 based on 1,864 reviews