Blinds Direct Online Reviews

Name: Blinds Direct Online
Address: Cannon House, Rutland Road, Sheffield, Shetland Islands
Rating: 4.66

4.7 Rating 1,947 Reviews

92 %

of reviewers recommend Blinds Direct Online

Company Reviews

Metrics

Info

4.7

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Blinds Direct Online:

PLEASE NOTE WE ARE IN NO WAY AFFILATED WITH BLINDS DIRECT - THEY ARE A SEPERATE COMPANY

Blinds Direct Online are a well established UK based company who specialise in made to fit luxury blinds for your home or workplace.

Customer focused, we pride ourselves at being the best in our business; constantly striving to improve our service. Being UK based, we are easily contactable and are with you every step of the way when selecting the perfect blinds for you.

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Blinds Direct Online 5 star review on 2nd April 2025

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly and all fitted in our room which was very easy to do with the fittings included and great quality would definitely order from them again”

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Posted 5 days ago

“Beautiful blinds easy to fix and put up.”

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Posted 6 days ago

“Order delivered on promised date and fitted easily. Everything satisfactory.”

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Posted 1 week ago

“Order didn't arrive within advertised time, had to contact them to push order forward.”

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Posted 2 weeks ago

“Service was good. DX delivery was awful. Still haven’t received parcel, it’s gone missing. Still going through customer service to find out what is going to happen next.”

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Posted 2 weeks ago

“Blinds are great but trying to get a vat invoice is proving to be very difficult”

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Posted 3 weeks ago

“Yet again perfectly made blinds exactly as ordered.”

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Posted 1 month ago

“Our perfect blinds look really good now they're up. However, I've only rated 3 stars as delivery took a long time, over 2 weeks from ordering, much longer than quoted on the website. There werem't any instructions with the blinds on how to fit them, and the instructions available on the website were not very helpful. After a youtube search and using fitting instructions from another blind company, we worked out how to install the blinds. It's a good job we're quite technically DIY minded as otherwise it would have been impossible to install. Would we order again? Maybe, as the blinds are very nice but general service lets this company down somewhat.”

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Posted 1 month ago

“Ive brought blinds before and never had a problem but after this recent experience- never again - firstly DX couriers messaged me 3 times saying they tried to deliver my blinds but this was not the case someone was home and no ring door bell activity then they finally delivered my blind but the rail was missing so these are no use to me and now they say the rail was damaged in delivery - you can’t speak to anyone on the phone - I tried an was on hold for over a hour”

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Posted 1 month ago

“Great service , delivery was prompt and blind fitted like glove ,excellent quality”

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Posted 1 month ago

“Great service and all. Thanks!”

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Posted 1 month ago

“Ordering not straight forward and when arrived did not fit cirrectly. Little support advice available. Unfortunately will not be ordering for rest of the house”

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Posted 1 month ago

“Very pleased with our blind,perfect fit. Only minor issue,we didn't have the fixing screws included.Not a prob as I had some suitable screws in my toolbox. Would recommend”

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Posted 2 months ago

“Good service, prompt delivery and competitive price. The blinds look great and were easy to install, I particularly liked the brackets.”

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Posted 2 months ago

“Very happy with my blinds, great service.”

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Posted 2 months ago

“Product great service from the delivery company poor”

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Posted 2 months ago

“Awesome, exactly what I wanted ,thank you”

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Posted 2 months ago

“Perfect fit, look great in position and arrived in double quick time. Perfect”

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Posted 2 months ago

“Blind turned up earlier than planned, was easy to set up and fit perfectly. Will get future blinds from BlindsCO. Ltd. Thank you”

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Posted 2 months ago

“Accepted online order for a material they didn't have in stock (after sending me a sample of same material) which was vvery annoyoing. To be fair to them they quickly tried to rectify situation and sent through sample of a similar colour (though not in blackout shade as requested). When order finally put through in the new colour, blinds arrived quickly and to specification and very good value compared to other similar online retailers. A shame they used a delivery service (DX) that didn't offer the option of either weekend delivery or delivery to a local hub. By chance someone in household was off sick from work, otherwise not sure how long would hav etaken to actually receive goods.”

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Posted 2 months ago

Blinds Direct Online is rated 4.7 based on 1,947 reviews