PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,394 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item as described. Good communication. Delivery as stated. All good.”

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Posted 8 hours ago

“Great company”

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Posted 12 hours ago

“Excellent service”

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Posted 2 days ago

“As described thank you”

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Posted 2 days ago

“Item arrived very quickly and in a very good condition”

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Posted 6 days ago

“Very easy to use website, takes all the hasstle out of phoning around for parts. Love the option to cancel your enquiry also which prevents unwanted emails after sourcing a part.”

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Posted 6 days ago

“Excellent service. I was dubious at first but I read the reviews, so I hope this helps. I needed a tiny cover for data recorder input on my Mini. It's only about a 3"x 2" piece of plastic but online and eBay prices were around £40...2nd hand!!! Through PartsGateway a dealer offered one for £12 including postage. Great 👍”

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Posted 1 week ago

“Got the right part at less than half price. Well happy.”

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Posted 1 week ago

“Part obtained within 3 days . Great service”

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Posted 1 week ago

“Convenient to use, and when first supplier failed, was able to quickly arrange with another supplier which was successful”

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Posted 1 week ago

“I got what I ordered in perfect condition and I highly recommend them”

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Posted 1 week ago

“Great service. The part arrived promptly after it was sent, in perfect condition. They kindly delayed sending it as I was going to be away.”

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Posted 1 week ago

“Terrible. Avoid !”

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Posted 1 week ago

“When I was able to access Parts Gateway, I found that they took my request seriously and proceeded to find a solution. Very helpful.”

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Posted 1 week ago

“A great service and easy to use.”

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Posted 1 week ago

“Brilliant! Stumbled upon this site whilst looking for a replacement car visor, assured by all the positive reviews I entered my car Reg. Such a simple search process, so much time & money saved. Quotes received with photos, part ordered same day & received quickly from Bradgate Motors (excellently packed I must say!) Happy Customer, thank you!”

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Posted 2 weeks ago

“After trying all of our suppliers, we decided to use Parts Gateway for a mirror for a Toyota Landcruiser. It was a great idea as one in silver was available and the delivery was speedy. The part was well packaged, great service from Ted4Parts.”

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Posted 2 weeks ago

“Good communication, good selivery. thanks”

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Posted 2 weeks ago

“Easy to use, great place to find cheaper parts.”

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Posted 3 weeks ago

“Good overall service”

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Posted 3 weeks ago

PartsGateway Ltd is rated 4.6 based on 10,394 reviews