NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,085 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,085 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 25th May 2025

167

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought boots from Northern Runner but unfortunately they didn't fit. The return process was easy peasy and I got my money back really quickly. The only gripe is that I had to pay for the return.”

Helpful Report

Posted 4 hours ago

“Just after some emergency Iniji socks (as you do). Had every possible weight and size I could want at a good price, delivered very much on time. Far easier than a certain large online retailer. Cheers all!”

Helpful Report

Posted 12 hours ago

“Great products at great prices. Prompt delivery.”

Helpful Report

Posted 16 hours ago

“Great purchase, all easy, arrived quickly, perfect condition. Definitely recommend.”

Helpful Report

Posted 16 hours ago

“Great site - well laid out and user friendly; excellent customer experience from start to finish. Love the trainers too.”

Helpful Report

Posted 20 hours ago

“Ordered Hoka sliders and they were too big, returned them and the guys at Northern Runner got the smaller size delivered to me in a super fast time, great customer service , would recommend”

Helpful Report

Posted 20 hours ago

“Great service”

Helpful Report

Posted 22 hours ago

“Always good… arrives when they say it will. Prices are good too!”

Helpful Report

Posted 23 hours ago

“This website never lets me down. Competitive prices, good communication and speedy delivery. My altra trail shoes came in 2 days.. just in time! And I got 3rd place in the Grasmere 10k!!!! My favourite trail shoes yet.”

Helpful Report

Posted 1 day ago

“Great service again”

Helpful Report

Posted 1 day ago

“I am very pleased with my Injinji socks. They were dispatched and received very quickly. Another great experience using Northern Runner. I would highly recommend.”

Helpful Report

Posted 1 day ago

“Footwear delivered with care.”

Helpful Report

Posted 2 days ago

“Excellent service at a great price, definitely recommend and will return for future purchases.”

Helpful Report

Posted 2 days ago

“Good price for Hoka trainers. Arrived promptly. Didn't fit so had to return. Easy return. Fast refund. Thanks”

Helpful Report

Posted 2 days ago

“Northernrunner werecexcellent. Sent out the dhoes and delivered in 2days. Unfortunately Altra olympus 5/6 shoes aren’t what they were and due to them being too narrow (!?) in the toebox, they no longer fit me. Had to return them, but it was well organised by northernrunner. Thank you. Just awaiting refund. Would shop with them in the future”

Helpful Report

Posted 2 days ago

“I’m delighted with my runners. They are very comfortable and arrived very quickly”

Helpful Report

Posted 2 days ago

“Not used this company before but they had the running shoes I couldn’t find anywhere else, at a good price, backed up by excellent service.”

NorthernRunner.com 5 star review on 7th June 2025

Helpful Report

Posted 2 days ago

“Very nice socks from a good selection, with very quick delivery :-)”

Helpful Report

Posted 2 days ago

“Excellent service”

Helpful Report

Posted 2 days ago

“Great service. Love my Brooks trainers. Thank you.”

Helpful Report

Posted 2 days ago

NorthernRunner.com is rated 4.9 based on 13,085 reviews