NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,095 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 25th May 2025

167

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They guys are spot on! Mint.”

Helpful Report

Posted 3 hours ago

“Arrived sooner than listed on the website with standard shipping. Correct product in unused condition. I ordered the Topo athletic Ultraventures”

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Posted 1 day ago

“Arrived earlier than expected Shoes are perfect. Exactly as described. Good price. Happy running feet!”

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Posted 1 day ago

“Ordered a pair of running shoes that were on a sale. Very prompt delivery and perfectly intact order.”

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Posted 1 day ago

“I wanted extra wide running shoes to accommodate my arthritic big toe joint. They shoes I liked the look of at a good price so I bought them. Nice shoes, quick efficient service, I would definitely buy off them again.”

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Posted 2 days ago

“Didn't keep my purchase as they were too small and unavailable in a bigger size, but the order and returns process worked very well. Would happily use again in the future”

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Posted 2 days ago

“Always a pleasure to order from Northern runner. Helpful customer service, prompt dispatch and often cheaper than others. I've found their onsite shoe reviews very good too, and have bought with confidence in the past on the strength of their accuracy. TBH I would rather deal with a smaller business like this one, where staff are informed and friendly and don't just try to push Nike on you (like one well known large chain did to me) -”

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Posted 2 days ago

“Lots of great products at good prices and a generous rewards scheme. Always prompt delivery. Loving my Nnormal running shoes - thank you!”

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Posted 2 days ago

“Good prices, fab service. Always my go to run store, and i try to avoid Amazon”

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Posted 2 days ago

“Delivered quickly, smooth transaction thank you”

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Posted 2 days ago

“I bought boots from Northern Runner but unfortunately they didn't fit. The return process was easy peasy and I got my money back really quickly. The only gripe is that I had to pay for the return.”

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Posted 2 days ago

“Just after some emergency Iniji socks (as you do). Had every possible weight and size I could want at a good price, delivered very much on time. Far easier than a certain large online retailer. Cheers all!”

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Posted 2 days ago

“Great products at great prices. Prompt delivery.”

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Posted 3 days ago

“Great purchase, all easy, arrived quickly, perfect condition. Definitely recommend.”

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Posted 3 days ago

“Great site - well laid out and user friendly; excellent customer experience from start to finish. Love the trainers too.”

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Posted 3 days ago

“Ordered Hoka sliders and they were too big, returned them and the guys at Northern Runner got the smaller size delivered to me in a super fast time, great customer service , would recommend”

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Posted 3 days ago

“Great service”

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Posted 3 days ago

“Always good… arrives when they say it will. Prices are good too!”

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Posted 3 days ago

“This website never lets me down. Competitive prices, good communication and speedy delivery. My altra trail shoes came in 2 days.. just in time! And I got 3rd place in the Grasmere 10k!!!! My favourite trail shoes yet.”

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Posted 4 days ago

“Great service again”

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Posted 4 days ago

NorthernRunner.com is rated 4.9 based on 13,095 reviews