NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,042 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's very good product for reducing the feet pains and ankles.Recommended.”

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Posted 12 hours ago

“Very easy to navigate their website and accurate descriptions . I bought running shoes and they arrived on time and I’m very pleased with them . A Good offer tempted me to purchase from NorthernRunner.com . Highly recommend this website . 😊”

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Posted 13 hours ago

“Excellent service and really easy to navigate website. Hoka shoes arrived in excellent condition.”

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Posted 18 hours ago

“Lots of choices here and they also got wide fit options which i do not find easily in shops. Delivery was fast. Returning and refund is also very much a straightforward process but you have to pay for returns postage.”

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Posted 19 hours ago

“Excellent company to deal with, shoes came through very quickly. Company used Royal Mail, so no problems. Good value for money. I have used them before and can recommend them.”

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Posted 19 hours ago

“I purchased a pair of Brooks Gore Tex and on the first run they leaked only on the left shoe. Northern Runner were excellent offered no quibble exchange or refund immediately and within a few days all sorted. Brilliant company brilliant service”

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Posted 19 hours ago

“Northern Runner's service and selection are always great. I have used them for years and will continue to do so. First rate, highly recommend. Even better.... call in and enjoy fabulous customer service and advice.”

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Posted 19 hours ago

“Fantastic service and a great price, cheapest at the time in the Uk and only 10 miles from the house (I’m never that lucky), keep the great work going.”

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Posted 19 hours ago

“Easy to order, delivery arrived promptly - would recommend and use again.”

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Posted 21 hours ago

“My Brooks trainers were delivered ahead of schedule.”

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Posted 23 hours ago

“Delighted with my purchase from Northern Runner. Really smooth transaction and super speedy dispatch and delivery. Thank you!”

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Posted 1 day ago

“Been buying from Northern Runner for a number of years now. Consistently good quality products. When I needed some advice about choice of trainer, staff were incredibly helpful.”

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Posted 1 day ago

“Great prices and fast delivery.”

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Posted 1 day ago

“Excellent service and communication throughout.”

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Posted 1 day ago

“Excellent price swift delivery”

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Posted 1 day ago

“Have brought from Northern Runner 3 or 4 times - my running shoes have always arrived promptly, a company that I have faith in.”

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Posted 1 day ago

“Quick delivery and great price for my Altra Paradigms. Very happy.”

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Posted 1 day ago

“Easy ordering updated along the way. Trainers arrived safely. No issues”

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Posted 1 day ago

“Fast delivery Ive purchased previously from them so trust that the product will be genuine and they will deliver quickly. I appreciate that they stock wide fit”

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Posted 1 day ago

“I ordered some Hoka trainers and apart from the order turning up earlier than expected, they were cheaper than all other outlets I could find. Excellent value for some first class quality trainers. Thank you!”

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Posted 2 days ago

NorthernRunner.com is rated 4.9 based on 15,042 reviews