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Homeprotect Reviews

4.4 Rating 3,176 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,176 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

When I contacted HomeProtect informing them that I needed to make a claim they replied very quickly and made the whole procedure very easy and understandable . Never have I claimed before and their correspondence and very polite staff was just top quality . Put your mind at rest and get insured with HomeProtect you won’t be disappointed and you can relax knowing you’ve got the best insurance you can get . They’re 100% perfection .
Homeprotect 5 star review on 21st December 2021
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Posted 3 years ago
Sorry to hear you had to make a claim Karen! We're thrilled we were able to make your experience hassle-free! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 3 years ago
very good value insurance - easy to organise
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Posted 4 hours ago
Very good service
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Posted 6 hours ago
Ok.ok.ok.ok
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Posted 7 hours ago
Great service .I purchased on line which was very easy. Competently priced given whats included .Also great communication both on the phone, as I did ring to check some inclusions, and via email ,documents sent to me timely .Would recommend Debbie
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Posted 10 hours ago
Just switched our buildings and contents insurance to Homeprotect. The process was really helpful - I had gone via "comparethemarket.com" so my answers were transferred, and they picked up that Homeprotect covered some items under contents and didn't need to be specified and made it easy to fix. Overall the process was transparent and easy to follow, unlike some other websites. Hopefully I will never have to use their claims service!
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Posted 1 day ago
So far I have been impressed with the price of cover, the ease or setting up my insurance and the communication. I’ve yet to make a claim, so can’t comment on that side.
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Posted 1 day ago
The most competitive price and easy to organise & compare online. Good customer service on follow up telephone.
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Posted 2 days ago
Homeprotect provide very competitive prices and someone to speak to at the end of the phone which is rare these days. I found Gary on customer services extremely helpful in answering my queries with a polite and knowledgeable manner. Extremely happy with this insurance company.
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Posted 2 days ago
We’re delighted to see your 5-star review Chris! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
Thank you for your help and assistance, it was seamless renewing my insurance with you and I am grateful for your attention to detail.
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Posted 2 days ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 days ago
Easy to access and favourable quote
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Posted 3 days ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 days ago
So far I have to say the communication could not be better in terms of advising every step of becoming a new client of Homeprotect Insurance.They were very competitive and quick to respond to my early requests for prices and confirmations.excellent service so far all round.
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Posted 3 days ago
Thank you so much for your amazing review Barrie! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 2 days ago
Very helpfull I did my quote on line then rang to go through some add ons to the policy. Which they went through them with me and were very through.
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Posted 3 days ago
Your 5-star feedback made our day Jane! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 days ago
Very easy to navigate. Options for upgrade. Competitive pricing. Once completed policy arrived in my in box.
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Posted 3 days ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 2 days ago
Renewal came back well below previous year's quote - always pleasing. Payment went through without a hitch.In short, very pleased so far with this insurer.
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Posted 4 days ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 2 days ago
Very sensible prices THIS year; we'll see how much they go up next year. There was an error in the details of my new policy but it was quickly changed and I got an immediate refund. I was also allowed to extend my time away from home up to 45 days as long as someone visited. All good so far. Four stars 'cos no one's perfect!
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Posted 5 days ago
Thank you for the positive feedback Angus! We're committed to continuing to exceed your expectations. The Homeprotect Team.
Posted 2 days ago
Good price, great cover. Been with Homeprotect a few times in the past.
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Posted 5 days ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 days ago
Great value and really quick and easy to set up!
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Posted 5 days ago
That's what we like to hear James! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 days ago
Good price, quick quote, great cover
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Posted 5 days ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 days ago
Excellent service easy to sort very pleased. Thank u
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Posted 5 days ago
Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 2 days ago
Pleasantly surprised my premium reduced this year! Had to call to verify as an unusual experience! Always helpful customer service and so much nicer to deal with Home Protect compared to the big boys.
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Posted 6 days ago
We’re delighted to see your 5-star review Emma! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
Homeprotect is rated 4.4 based on 3,176 reviews