French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 287 Western Road, London, Merton
Rating: 4.65

4.7 Rating 9,820 Reviews

96 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 9,820 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
287 Western Road,
London
Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th February 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great products from here, love the teissiere”

Helpful Report

Posted 1 hour ago

“Excellent service. High quality products. Well packaged. Choice of couriers is fantastic to avoid those that are a nuisance locally.Really happy with the order and shall be ordering again.”

Helpful Report

Posted 3 hours ago

“Fast efficient service - thank you!”

Helpful Report

Posted 7 hours ago

Thank you so much for your 5-star rating and wonderful review of French Click! We truly appreciate your kind words. It brings us great joy to know that our fast and efficient service has met your expectations. We are grateful for your support and look forward to serving you again in the future. Merci beaucoup!

Posted 7 hours ago

“The website is easy to navigate and ordering is simple. The range of items available is terrific and prices are reasonable. Delivey was exactly when I requested. I shall certaibnly be 9ordering from French Click again in the future. It really made my day to find that my very favourite Celeri remoulade is available in UK so easily. many thanks.”

Helpful Report

Posted 1 day ago

Thank you so much for your delightful 5-star rating of French Click! We are thrilled to hear that you found our website easy to navigate and ordering process simple. Our team consistently strives to ensure a seamless experience for our valued customers like you.

Posted 7 hours ago

“Offered a sale, accepted by me with payment, consideration, but declined to deliver the two orders because they'd apparently underestimated the transport costs! Wanted more money to fulfil the sale! Very disappointing experience. They agreed to cancel both orders and refund. Still waiting for refund!”

Helpful Report

Posted 1 day ago

Very sorry about this, it was due to a bug when your address was changed to an EU one. We have now updated your account so you would have the correct shipping options for this location. It is quite a lot more than shipping to the UK due to the distance.

Posted 1 day ago

“Lovely range of goods which remind us of being in France. Easy to order, with swift delivery (at least in London). Definitely recommend this way to buy genuine French groceries.”

Helpful Report

Posted 2 days ago

Thanks for your feedback and 5 star rating. We're very happy you found the goodies you wanted.

Posted 2 days ago

“Delivered promptly, will order again.”

Helpful Report

Posted 2 days ago

Thanks for your feedback and 5 star rating. So glad we delivered promptly and you'll order again.

Posted 2 days ago

“Great service and great prices. A non alcoholic spirit replacement often costs upwards of £20, with French Click I got Ricard Pacifico for less than £8.”

Helpful Report

Posted 3 days ago

Thanks for your feedback and 5 star rating. So glad you found the pacific and the price was good.

Posted 2 days ago

“Fantastic source of products I can't find anywhere else in uk”

Helpful Report

Posted 4 days ago

Thanks for your feedback and 5 star rating. We're very happy you found the products you wanted.

Posted 2 days ago

“Always good service, well packed and delivered on schedule. It's great to be able to get the products we can only usually find in a French supermarket.”

Helpful Report

Posted 5 days ago

Thanks for your feedback and 5 star rating. We're very glad you found the products you wanted from us.

Posted 2 days ago

“Great product, reasonably priced, well delivered. I will be re re re ordering!”

Helpful Report

Posted 6 days ago

Thanks for the feedback and 5 star rating. We're very happy you're going to re-order :)!

Posted 6 days ago

“Good product range and good delivery service.”

Helpful Report

Posted 1 week ago

Thanks for the feedback and 5 star rating. We're glad you were happy with the range and the delivery worked as it should do.

Posted 6 days ago

“Excellent items of supreme quality, reasonable prices and superb customer service - well done!”

Helpful Report

Posted 1 week ago

Thank you so much for your glowing review of French Click! We truly appreciate your 5-star rating and we're thrilled to hear that you were satisfied with our products and services. Excellent items of supreme quality, reasonable prices, and superb customer service are what we strive for, so your kind words mean the world to us. Thank you once again for your support!

Posted 1 week ago

“Products delivered quickly and well packaged, Great service.”

Helpful Report

Posted 1 week ago

Thank you so much for your wonderful 5-star rating and kind words about French Click! We greatly appreciate your support and are thrilled to hear that you are satisfied with our service.

Posted 1 week ago

“Always arrives in good time . No problems with delivery 👌”

Helpful Report

Posted 1 week ago

Thank you very much for your wonderful 5-star rating of French Click! We appreciate your support and are delighted to hear that our deliveries always arrive in good time without any issues.

Posted 1 week ago

“I am delighted with the product ( coffee) and the speedy delivery - two days. I shall certainly be using French click again and would recommend to anyone. Carole Kendellen”

Helpful Report

Posted 1 week ago

Very sorry about this, we think the order was delivered by one of our drivers. Please double check to confirm that and ideally edit your review. If you still have the problem, please email customerservice@frenchclick.com or call us back.

Posted 1 week ago

“Fast delivery and good communication from customer service.”

Helpful Report

Posted 1 week ago

Thank you so much for taking the time to leave us a 4-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with French Click. Hopefully we can improve to 5 stars for next time :).

Posted 1 week ago

“Confit duck was delish as was the ratatouille”

Helpful Report

Posted 1 week ago

“Ideal site for everything French.🇫🇷 Cheese arrived with a cool pack. Highly recommended site.”

Helpful Report

Posted 1 week ago

Thank you so much for your glowing 5-star rating of French Click! We are delighted to hear that you found our site ideal for everything!

Posted 1 week ago

“I finally found a UK source for my favourite Coffee and Chicory breakfast instant drink (Nescoree) at French Click . It was delivered promptly. All good .”

Helpful Report

Posted 1 week ago

Thank you so much for your wonderful 5-star rating and for your kind words about French Click! We are absolutely delighted to hear you found what you wanted.

Posted 1 week ago

French Click is rated 4.7 based on 9,820 reviews