Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 44,329 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 44,329 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 16th October 2025

898

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Great website with really helpful reviews of games, especially useful when choosing a new game! Game bought as a gift.”

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Posted 2 years ago

“Great service at competitive prices.”

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Posted 1 hour ago

“So many good games under one roof and so much easier to search than with the competitors.”

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Posted 1 hour ago

“Prompt delivery. Well packaged. Very happy.”

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Posted 2 hours ago

“My order was quickly shipped internationally and arrived before the estimated date. Product was well packed too. Discovered Zatu Games searching for some products that are a lot harder to find in my country and the prices sealed the deal”

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Posted 3 hours ago

“Zatu Games are a brilliant shop, reliable and fast shipping! They have a really good selection of Digimon bits which aren’t always easy to come by, so we’ll definitely keep coming back!”

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Posted 4 hours ago

“Games good quality. Fast delivery. I’m sure my grandson will love these board games for christmas”

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Posted 4 hours ago

“Excellent value & rapid delivery”

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Posted 5 hours ago

“I always find what I’m looking for, at a great price!”

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Posted 6 hours ago

“With great prices and products, I was wondering if my order would arrive. But, I didn't need to worry. Great product at brilliant price. Highly recommended 👌 Thank you!!”

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Posted 6 hours ago

“I ordered a hard to find game from Zatu almost four years ago. After payment they informed it they were actually out of stock and it would be delayed several months. It still has not arrived. Each time I inquire about why it still hasn't arrived yet, I get a standard form response about restocking. When I follow up, I get told that it will be looked into and I will be kept up to date on progress. I've never had a response after this: after a couple of months of silence I write in again, and get the same form response about restocking. Zatu is not only still selling the game, they semi-regularly advertise it as being sale or as being sold at a discount, despite it still being marked as out of stock. I'm outside the UK; from my jurisdiction this would be considered illegal bait and switch related sales practices. In the absence of being able to actually legally pursue Zatu to actually deliver the product they have been paid for, all I can really do is urge other international buyers to be extremely cautious about purchasing hard to get items though Zatu, no matter how much they suggest they have your desired item or that they would be able to supply it. I got badly burnt, don't be the next me.”

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Posted 7 hours ago

“Received my parcel quickly and efficiently. Customer service was great when asking about dispatch”

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Posted 8 hours ago

“Prompt service, and great range of products.”

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Posted 9 hours ago

“Really great game! Bought as a present and he loves it”

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Posted 12 hours ago

“Quick dispatch and arrived safely.”

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Posted 14 hours ago

“Quick dispatch, competitive pricing, and great games to boot. Also bought a dice tray to go with our board games. Great value for money and excellent customer service, would highly recommend!”

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Posted 19 hours ago

“Fast dispatch and great delivery. What's not to like.”

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Posted 20 hours ago

“Once product was shipped, delivered quickly thanks.”

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Posted 20 hours ago

“Comprehensive selection of games, at the best price on the market.”

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Posted 22 hours ago

“Good offers, great service, well packaged items & delivered on time.”

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Posted 23 hours ago

“Well packaged, fast shipping, and transparent costs. As a European customer, it's a real relief that Zatu Games offers a fixed shipping price, eliminating customs hassles and extra costs. Very happy customer!!”

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Posted 1 day ago

Zatu Games is rated 4.8 based on 44,329 reviews