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Zatu Games Reviews

4.8 Rating 34,074 Reviews

95 %

of reviewers recommend Zatu Games

Company Reviews

Product Reviews

4.8

Based on 34,074 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

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Zatu Games 5 star review on 24th April 2024

Zatu Games 5 star review on 23rd April 2024

Zatu Games 5 star review on 19th April 2024

Zatu Games 5 star review on 18th April 2024

Zatu Games 5 star review on 18th April 2024

Zatu Games 5 star review on 18th April 2024

Zatu Games 5 star review on 18th April 2024

695

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Great website with really helpful reviews of games, especially useful when choosing a new game! Game bought as a gift.”

Helpful Report

Posted 8 months ago

“Fantastic price, delivered very quickly "tis only me purse that holds me back from sending more orders". Oh and the wife says I've got too much stuff anyway. :)”

Posted 1 hour ago

“My go to place for all my gaming needs. Great prices and reliable service what more can I say? The wife doesn't know how much I spend on Warhammer.”

Posted 2 hours ago

“Always a very quick delivery”

Posted 3 hours ago

“rapide éfficace. bon service client”

Posted 5 hours ago

“Very quick dispatch. My dice were well packaged and communication was fab!! Would definitely buy from here again.”

Posted 5 hours ago

“Always impressed with Zatu’s prices and prompt delivery. Games always arrive pristine and well packaged!”

Posted 5 hours ago

“Awesome service”

Posted 7 hours ago

“Delighted with games received. Quick delivery”

Posted 8 hours ago

“Shipping was fast! Very happy with the product at a great price!”

Posted 9 hours ago

“I have had to chase my order from 21/1 numerous times after receiving no customer service updates. As one of my item is a back order, it seemed I was unable to receive my other paid for items without paying for further postage? This issue has finally been resolved but unfortunately I have now received an incorrect item. It has been nearly a week since I first raised the issue and am again left waiting for a response? As I have stated a number of times this is not the customer service I would expect. Who knows if I will ever receive my back order. I have only received 1 of the 3 games and am still awaiting further instructions as to how to rectify/receive my full order.”

Posted 9 hours ago

“Arrived on time. Well packaged. The purchase was a present so I can’t say anymore.”

Posted 10 hours ago

“I am an overseas buyer, who ordered stuff from Zatu and got it sent to family in England. I was happy with the user friendly website and my shipping was done timely and I knew where my parcel was at all times. I haven't opened the parcel yet, but I'm confident it's in good order.”

Posted 10 hours ago

“So the delivery was fast and package came in saftly, the game as discribed.”

Posted 11 hours ago

“I recently made a few purchases at Zatu games. Even though I was in Australia, the game prices and postage wasn't too bad. And my games arrived in excellent condition. Thank you!”

Posted 11 hours ago

“Good prices, fast shipping, no import tax headache; can't ask for more”

Posted 11 hours ago

“First time using this company and im impressed with the quick turn around from purchase to the item being delivered plus the prices were very competative, will gladly use again”

Posted 12 hours ago

“Really great service and prices. Always order from Zatu.”

Posted 12 hours ago

“Great communication, order arrived in good time and in excellent condition.”

Posted 14 hours ago

“Great user experience. Very well reviewed games and nice to have a multiple measure in the game’s quality.”

Posted 15 hours ago

“Good service and fast delivery!”

Posted 15 hours ago

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Zatu Games is rated 4.8 based on 34,074 reviews