Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 42,230 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 42,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 12th June 2025

Kelly F

Zatu Games 5 star review on 28th May 2025

Susannah W

Zatu Games 5 star review on 27th May 2025

Anonymous

866

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Box unfortunately slightly damaged (corner a little bit bashed), but I don't know if it left Zatu like this or it was the delivery people. Good price though and otherwise excellent.”

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Posted 4 hours ago

“good condition and came quite quickly”

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Posted 15 hours ago

“Items I ordered (sets of dice for the Alien RPG) were reasonably priced, arrived on time and undamaged. Can't ask for more than that!”

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Posted 1 day ago

“I felt lucky that my games were minimally damaged in the mail as the packaging had no protective layers and the boxy were flimsy. But alas the games was almost unscratched and at a very good price.”

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Posted 2 days ago

“Order came in good condition and good time. I only wish that Zatu would include more photos in their item listings. As it is, I always need to look up products on OTHER websites before buying from here just to look at more product photos!”

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Posted 3 days ago

“Flamecraft is an excellent game and can be played as a nice family game or as strategic with gaming friends. Shame delivery was delayed by the Royal Mail (as usual).”

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Posted 3 days ago

“Games arrived on time and in the expected state”

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Posted 4 days ago

“Yugioh toy box was a great collection to the others I already have great service and great delivery from overseas”

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Posted 1 week ago

“My order of Forbidden Islands arrived promptly and in good time. The packing is a bit thin but the contents of my parcel were undamaged. I am happy to recommend Zatu Games for items that they show as having in stock, but be wary for items that are out of stock (the eternally optimistic "Delivery Expected Soon")”

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Posted 1 week ago

“Consistently good experience ordering tcg products”

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Posted 1 week ago

“Bought a game at the expo. Friendly staff and the shop was layed out nicely.”

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Posted 1 week ago

“They have a lot of good games, upgrades and other bits and pieces. Ok postage costs, ok shipping time. Nice to support something that isn't Amazon! Would be nice if their website had some more info and pics. I often find myself getting details elsewhere and buying here.”

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Posted 1 week ago

“Smooth delivery across the border, kept constantly notified via email. May order again.”

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Posted 2 weeks ago

“Never been disappointed. Very good international service. Cheers!”

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Posted 2 weeks ago

“Great prices, quick delivery, great selection of games!!! Fabulous!!”

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Posted 2 weeks ago

“Pretty quick delivery even though I’ve only got half the order due to it being split”

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Posted 2 weeks ago

“The Lego we brought was a a great price, only down side was postage time was long.”

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Posted 2 weeks ago

“Excellent catalogue and service!”

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Posted 2 weeks ago

“Good price Good quality Good time shipping But.. shipping to my country was a bit problematic. No phone number added. And added delivery price i needed to pay (added to the already payed delivery)”

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Posted 3 weeks ago

“The product was delivered on time and in good condition. I will happily use Zatu again.”

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Posted 3 weeks ago

Zatu Games is rated 4.8 based on 42,230 reviews