Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 44,015 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 44,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 18th September 2025

887

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and with a large stock of products, first buy but will definitely use again”

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Posted 13 hours ago

“Shipping could have been faster but items were delivered in good condition”

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Posted 1 day ago

“Game was on back order and arrived a lot earlier than I anticipated in perfect condition.when ordered was the cheapest by far”

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Posted 1 day ago

“Quick delivery, good price point on games, the victory points is a nice incentive the only bad thing about Zatu Games is the website very clunky and not at all intuitive.”

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Posted 6 days ago

“The item came damaged but Zatu have been great in the past”

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Posted 1 week ago

“Order placed 27th of August, order was without any update for 2 weeks time, sent email and received respond that my order waiting additional parts from other warehouses, would be nice if that was add on order state on site, but all in all all very please with order.Received order after 3 weeks time but everything was good and in mint condition as described”

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Posted 1 week ago

“Delivery took longer than expected, however, my queries were responded to quickly, and they explained what was causing the delay. Well packaged product, no damage to the box and arrived shortly after the delay was resolved.”

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Posted 1 week ago

“Zatu are board games fans providing a great service for other board games fans. Fast and reliable, with a great selection.”

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Posted 1 week ago

“Fast delivery and good value.”

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Posted 1 week ago

“Quick delivery and fair prices”

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Posted 1 week ago

“Ordered a game, and received it from across the pond in less than a week, and in excellent condition. Price was at a fair, and competitive price. An excellent experience for me. I'd definitely purchase from Zatu again.”

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Posted 1 week ago

“Prices appear to be very competative and delivery is fast when games are available. However I have been waiting what is now a long time for one particular game to become available. Despite good outer packaging, a box of the game itself did suffer some compression damage during transit.”

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Posted 1 week ago

“Was a gift for grandson and he was very pleased with it.”

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Posted 2 weeks ago

“Very good price, delivery was a couple days later than originally said but games arrived in time for the start of our university term”

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Posted 2 weeks ago

“I highly recommend this business”

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Posted 2 weeks ago

“Reasonably fast dispatch and delivery”

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Posted 2 weeks ago

“Got my game in english in good quality”

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Posted 2 weeks ago

“Good range of popular and obscure board games, supplied at reasonable prices.”

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Posted 2 weeks ago

“Good Service”

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Posted 2 weeks ago

“Good value in comparison to other sites.”

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Posted 2 weeks ago

Zatu Games is rated 4.8 based on 44,015 reviews