Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 42,230 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 42,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 12th June 2025

Kelly F

Zatu Games 5 star review on 28th May 2025

Susannah W

Zatu Games 5 star review on 27th May 2025

Anonymous

866

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The game arrived in a week (I usually wait for at least a month when I order elsewhere) which is a big plus. Everything was neatly packed so it came in perfect order. The game itself is great. It is most fun in 2 player mode but can be played by 3 or 4. CMON games can be quite a hit or miss but this is a good one. Components and design is great and that helps with the immersion,”

Helpful Report

Posted 1 day ago

“Prompt and secure international shipping. Much appreciated!”

Helpful Report

Posted 1 day ago

“Always great service and great prices - my go-to for board gaming!”

Helpful Report

Posted 1 day ago

“very pleased to have found Catan junior on Zatu's site, our granddaughter very pleased as her older brother usually wins on the more advanced version and Catan is a popular game (and also lasts longer than the junior version!). Zatu easy to order and receive from, thank you.”

Helpful Report

Posted 1 day ago

“No game recieved”

Helpful Report

Posted 1 day ago

“Order delivered without issues at a good price.”

Helpful Report

Posted 1 day ago

“Always great stock and prices! The first place I go when looking for a TTRPG volume!”

Helpful Report

Posted 1 day ago

“Good delivery and fast also”

Helpful Report

Posted 1 day ago

“Excellent very competitive pricing - great delivery times”

Helpful Report

Posted 1 day ago

“Pre-ordered the item and it was delivered to my door on the release date. It was in great condition and exactly as shown on the website. Will be using Zatu again and recommend to all.”

Helpful Report

Posted 2 days ago

“This was my first time ordering from Zatu, and it couldn't have gone better. The games arrived realy fast and in perfect conditions. Much appreciated!”

Helpful Report

Posted 2 days ago

“Love Zatu, they have great games at great prices and are always quick to dispatch. Can't fault them.”

Helpful Report

Posted 2 days ago

“Very quick delivery and no issues through the whole process”

Helpful Report

Posted 2 days ago

“Fast delivery, great service”

Helpful Report

Posted 2 days ago

“I felt lucky that my games were minimally damaged in the mail as the packaging had no protective layers and the boxy were flimsy. But alas the games was almost unscratched and at a very good price.”

Helpful Report

Posted 2 days ago

“The variaty is awesome, you can find absolutly everything on the website :D”

Helpful Report

Posted 2 days ago

“Got item quickly and in great shape even though it came from overseas!”

Helpful Report

Posted 2 days ago

“This was my first experience with Zatu and it was a great one. I received the game quickly and without any issues whatsoever. Thank you.”

Helpful Report

Posted 2 days ago

“My order was delivered to London insanely fast - I like that! Although, my previous one (to Marseille) was “returned to sender” due to whatever reason.”

Helpful Report

Posted 2 days ago

“I've been purchasing board games and accessories from Zatu for several years and they are always excellent with great prices and a reliable service. Highly recommended.”

Helpful Report

Posted 2 days ago

Zatu Games is rated 4.8 based on 42,230 reviews