Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 43,999 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 43,999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 18th September 2025

887

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, easy, reliable and fair pricing.”

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Posted 20 hours ago

“All thoughout positive buying experience. But the website could need an overhaul (search engine).”

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Posted 20 hours ago

“Game was on back order and arrived a lot earlier than I anticipated in perfect condition.when ordered was the cheapest by far”

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Posted 20 hours ago

“Zatu are my go to games supplier. They never let me down. Competitive prices, quick turnaround from order to delivery. Securely packaged. No fuss!”

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Posted 21 hours ago

“Such a great selection of games and super fast delivery.”

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Posted 21 hours ago

“Anytime I need a boardgame or TTRPG rulebook my first stop is Zatu, the prices are great, you get discounts if you buy 3 items or 5 items, postage is always crazy fast. What's not to like.”

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Posted 21 hours ago

“Wonderful service and what a great choice of games!”

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Posted 23 hours ago

“Quick good service with some of the best prices around.”

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Posted 23 hours ago

“I ordered from Greece expecting huge delivery costs and prices, however Zatu Games were both cheap and fast! The board game expansions I wanted (Dead By Daylight Expansions) were available from them at a very reasonable price. I will definitely buy again!”

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Posted 23 hours ago

“Good service, fast delivery”

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Posted 1 day ago

“Item arrived quickly and in great condition”

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Posted 1 day ago

“Great games at a great price. Arrived on time and certainly no issues with them. Would definitely recommend”

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Posted 1 day ago

“Great service 👍”

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Posted 1 day ago

“Good price and free delivery.”

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Posted 1 day ago

“I was positively surprised by the store. SO many good board games, great service, everything regarding the purchase and delivery to Europe was spot on. Loved it and will purchase board games again :) Thank you!”

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Posted 1 day ago

“Yet again I have the game I wanted at a good price with speedy delivery. Once again, thank you Zatu Games - I will be back.”

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Posted 1 day ago

“I live in Canada and I was looking for a game that is not available here. I found it on the Zatu website. I chatted online to find out if they shipped to Canada and they did! I ordered the games (I bought 3) and I received them with 10 days. They have great customer service.”

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Posted 2 days ago

“Good, this was a gift”

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Posted 2 days ago

“The products arrived well, one of then has no plastic around but I believe it has more to do with the product not the store. Unfortunately I had to return the item and discovered the store return rules online are false. In the website it says if the return is more than 100 then they can’t pay for it , and that’s the only exception. My return was 40, and they refused. There was no help, no shipping label like other companies, and support just ignored the rules on the website. I was recommended this store and while I believe it can be good for locals if you live abroad my recommendation is to order from somewhere else. I’m proceeding legally and will update this review along with other socials regarding the situation once resolved”

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Posted 2 days ago

“Excellent quality, communication and delivery”

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Posted 2 days ago

Zatu Games is rated 4.8 based on 43,999 reviews