Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,345 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,345 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 16th January 2026

Zatu Games 5 star review on 18th October 2025

Karolina K

903

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service - Ordered quickly on line and despite expecting delivery a few days later, it was delivered far quicker than promised. Even in the run up to Christmas; that was exceptional.”

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Posted 19 hours ago

“Great item and quick delivery”

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Posted 19 hours ago

“Great games!”

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Posted 19 hours ago

“Fantastic selection of games and the option to find games by diferent ratings was great with the highly rated games being worth it”

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Posted 19 hours ago

“Quick delivery. Friendly staff. Up to date emails regarding delivery. Highly recommend. 👍”

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Posted 20 hours ago

“Very quick and positive response to my order query. Amazing selection of games at competitive prices.”

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Posted 21 hours ago

“Great selection, easy to use website. Great prices too. The delivery times to Ireland were off by about a week. It wasn’t until a day after it should have been delivered that it was even shipped. The packaging is decent, but I would have expected a little more protection so that the board game box doesn’t get scuffed. But it came it came in close to perfect condition.”

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Posted 21 hours ago

“Sent item as described. Lots of genuine reviews up on the website which helped me pick a good game.”

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Posted 22 hours ago

“Despatched and delivered very quickly, very satisfied, many thanks”

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Posted 22 hours ago

“Very happy you had the lego set I needed for a Xmas gift in stock plus order and delivery was very efficient. Thank you!”

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Posted 22 hours ago

“Order came faster than expected and was of high quality!”

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Posted 23 hours ago

“Well priced items and fast delivery..”

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Posted 23 hours ago

“Almost always has what I am looking for. Fast order times and knowledgeable staff.”

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Posted 23 hours ago

“My orders always arrive on time, with the games perfectly packaged to avoid any damage.”

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Posted 23 hours ago

“Excellent transaction. Item was very reasonably priced, exactly as described, packed well and dispatched quickly.”

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Posted 1 day ago

“Best selection of kick starter and new games”

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Posted 1 day ago

“Fast delivery as always, wont but from anywhere else. Many thanks”

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Posted 1 day ago

“Love this company. Buy lots of games from here for both the kids and me.”

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Posted 1 day ago

“It's the second time that I bought board game from France and everything work's fine. Be carefull about Taxe that you will have to pay for France import.”

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Posted 1 day ago

“Fantastic service! Fast and well packaged.”

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Posted 1 day ago

Zatu Games is rated 4.8 based on 46,345 reviews