Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,230 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 20th April 2026

910

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Game arrived in good time and was in perfect condition as it had been packaged well. However I don't think it was clear that the game was an expansion, so I need to buy the original game too now.”

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Posted 1 day ago

“Quick international delivery, package arrived in good condition á.”

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Posted 1 day ago

“Was looking for a hard to find game and Zatu had it! Even with international shipping, still was a reasonable price. Quick delivery too!”

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Posted 1 day ago

“Cool. Good. Good.”

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Posted 1 day ago

“I really enjoy getting my games from ZATU. They are always very well priced and always arrive quickly! I did buy a game which had a missing piece and Zatu quickly helped me resolve this with the manufacturer.”

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Posted 1 day ago

“Brought warhammer darkwater and paid for next day delivery. Evri recieved it (according to their app) next day and its sat there for over a week. Spoke to Evri who said they couldn't help and needed to speak to Zatu. Zatu have reached out to Evri and awaiting a response. Been 12 days. Anyway Zatu messaged me asking for a review of the product....”

Helpful Report

Posted 1 day ago

Hi there, Thank you for your review. We’re sorry to hear about the delay with your order. From our records, your order was dispatched on time. Once the parcel is handed over to the courier, it is unfortunately within their network and outside of our direct control. In this case, it appears Evri has not progressed the parcel as expected after receiving it. We can see that our team has already raised this with the courier and is currently awaiting their response. While we understand how frustrating this delay is, we are required to follow the courier’s investigation process before we can take further action such as a replacement or refund. Regarding the review request, these are automated messages sent after dispatch and are not linked to the delivery status, which is why you may have received this while the issue is ongoing. If you would like any further assistance, please contact us at team@zatu.co.uk with reference number 5922 and we will continue to monitor this with the courier for you. Thank You, Team Zatu Games

Posted 11 hours ago

“Fast delivery. 1 out of 10 boardgames have a corner damage. Games are put raw in the box with no cushioning.”

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Posted 2 days ago

“Very quick service and delivery”

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Posted 2 days ago

“Reliable, economical and efficient, who could ask for more?”

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Posted 2 days ago

“Very quick postage and items well packed, would recommend to others.”

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Posted 2 days ago

“My order was processed very quickly and arrived in just a few days, despite me lubimy in a different country”

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Posted 2 days ago

“Envoi rapide et soigné. Super facile d'acheter à destination de la France (pas de surtaxes douanières). Je recommande à 100% !”

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Posted 2 days ago

“Items came as described and in time communicated. Very happy with the service!”

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Posted 2 days ago

“Lightning fast shipment. Great quality shipping. Exactly as described.”

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Posted 2 days ago

“Excellent pricing, speedy delivery and good selection of products available.”

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Posted 2 days ago

“Zatu Games consistently provide a superb range of products at competitive prices, as well as prompt service. They are fast becoming my go-to for all things TTRPG-related!”

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Posted 2 days ago

“Delivery to Austria was fast and without problems. Will order again!”

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Posted 2 days ago

“Great service, fast delivery.”

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Posted 2 days ago

“Great company. We've bought a few games now and they have all arrived quickly. Great range of games and good prices!”

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Posted 2 days ago

“I get most of my boardgames from Zatu nowadays, as they are consistently reliable, games received quickly and workout issue, and are also reasonably priced.”

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Posted 2 days ago

Zatu Games is rated 4.8 based on 47,230 reviews