Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,690 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure to buy from Zatu. Good prices, and newer any extra shipping/toll costs to dk. The shipping is also fast. I am a happy, returning customer 😁”

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Posted 2 weeks ago

“Great items and price with fast delivery A+++”

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Posted 2 weeks ago

“Precise, fast and convenient. My shop to go for board games.”

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Posted 2 weeks ago

“Excellent choice of games. Bought an additional pack to existing King of Tokyo and a games mat. Love it.”

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Posted 2 weeks ago

“Super helpful customer support!”

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Posted 2 weeks ago

“Fast service. The game was shipped quickly and it arrived well packaged and in great condition.”

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Posted 2 weeks ago

“Great choice of products at a competitive price.”

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Posted 2 weeks ago

“Excellent as usual and extremely fast shipping”

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Posted 2 weeks ago

“Ordered to Ireland. Fast and reliable.”

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Posted 2 weeks ago

“Excellent service from start to finish. I made an error when placing my order and this was noticed quickly and dealt with , from the amazing customer services team. My order arrived quickly and well packaged”

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Posted 2 weeks ago

“Good website with plenty of choice and stock. Fast delivery as well. Will be buying again.”

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Posted 2 weeks ago

“Service was good, but the products were poorly packaged and there was some minor damage to the game box.”

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Posted 2 weeks ago

“Another order received on time and properly packed. No issues with international delivery.”

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Posted 2 weeks ago

“The game was delivered without any issue.”

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Posted 2 weeks ago

“Didn't receive the package. And no reaction on my inquiry”

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Posted 2 weeks ago

Hi there, Thank you for taking the time to leave a review. We’ve checked our records and can see that a member of our team responded to your enquiry on 20/01/2026 regarding the concerns with your disputed delivery. At that time, we requested some additional information so we could investigate and resolve the issue for you; however, we didn’t receive a response. We can also confirm that we’ve since replied to your most recent email, which was sent on 04/02/2026 and responded to on 05/02/2026. We’re very keen to help bring this matter to a resolution. Please reply to the current email chain or contact us at team@zatu.co.uk, quoting reference number 3539, and a member of our team will be happy to assist further. Kind regards, Team Zatu Games

Posted 2 weeks ago

“Great prompt shipping, and my import fees were less than a product that cost about 67% the price, so shipping service is good too!”

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Posted 2 weeks ago

“Picked up on site. Great team and even better prices.”

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Posted 2 weeks ago

“Zatu has always had great service. They're the first place I go to check for the games I want!”

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Posted 2 weeks ago

“First time buying from Zatu Games and i am impressed. Great prices, wide range of stock and quick delivery. Have bookmarked the site to remind me to go there first for Games”

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Posted 2 weeks ago

“Shipped all the way to the US and it arrived in immaculate condition!”

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Posted 2 weeks ago

Zatu Games is rated 4.8 based on 46,690 reviews