Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 42,984 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 42,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 1st August 2025

876

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the game. One of the pieces was missing.”

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Posted 5 days ago

“Delivery is always on time and prices are always reasonable, always come to zatu when buying a new board game.”

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Posted 5 days ago

“Great choice of games. Great service.”

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Posted 5 days ago

“Very good quality”

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Posted 5 days ago

“Fast, efficient and well priced”

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Posted 5 days ago

“Good selection. Decent prices and quick and reliable delivery. Thank you. Love HeckMeck”

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Posted 5 days ago

“Amazing product at the right price, thanks Zatu!”

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Posted 5 days ago

“When we ordered a preorder with loads of other stuff they lets us split shipping for a very reasonable fee after the fact.”

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Posted 5 days ago

“Product arrived in good time and well packaged. Great company to buy from.”

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Posted 5 days ago

“Very pleasant store. Fast and careful shipping. I recommend it!”

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Posted 5 days ago

“Great service but the box of one of the games was a bit dented”

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Posted 5 days ago

“Excellent choice, best prices and prompt delivery. Nothing to improve on really as I am very happy shooping with Zatu.”

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Posted 5 days ago

“Delivery service was fast and efficient”

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Posted 5 days ago

“Amazing service as always”

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Posted 5 days ago

“The staff were very helpful and communicative. Thank you.”

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Posted 5 days ago

“Product came in good time”

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Posted 5 days ago

“I bought forest shuffle as a b grade from outlet section. It did come with a small discount but I think considering the state of the box, which was crushed, the discount could have been bigger, or they could have included photos in the description so I knew what I was getting. The game and card sleeves were fine.”

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Posted 5 days ago

“Game arrived but appears to be used, box not sealed and jigsaw pieces all loose in the box. Wouldn't purchase again as assumed they were new games, not second hand.”

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Posted 5 days ago

“Zatu games makes ordering easy and always the first place I check for games. They are also great at sorting on issues when they occur (which I have had only one in the time I have been a customer and that was to change an order)”

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Posted 5 days ago

“Very quick delivery to Singapore.”

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Posted 5 days ago

Zatu Games is rated 4.8 based on 42,984 reviews