Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 42,983 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 42,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 1st August 2025

876

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of games and really speedy delivery”

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Posted 3 days ago

“Excellent quality of service, good prices and quick delivery with very reasonable sihipping cost.”

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Posted 4 days ago

“Brilliant selection of games at fantastic prices. Order arrived quickly, well packaged. Zatu games is my go-to for board games from now on”

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Posted 4 days ago

“Got some CMON miniatures for the ASOIAF game. Very good price, dispatched quickly and well packaged. Will be using XATU again for future purchases.”

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Posted 4 days ago

“Quick delivery, competitive prices, recommended!”

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Posted 4 days ago

“Quick delivery for my db fusion starter deck and not overpriced like many other platforms, thank you very much!”

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Posted 4 days ago

“Reasonable shipping times. Terrible packaging.”

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Posted 4 days ago

“I’m delighted to have found Zatu Games! Easy to use website, great selection of games, organises the import duties too. It’s just too easy to buy games at Zatu Games!”

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Posted 4 days ago

“Fast shipping with great customer service! :) Also they had quiet a few games that I couldn't find anywhere else for a decent price.”

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Posted 4 days ago

“My order was shipped and got here quickly. Been looking for this game for a while so was really happy to see Zatu had it in stock!”

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Posted 4 days ago

“Unmatched is so goooooo !!”

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Posted 4 days ago

“Wide selection of games and accessoires, quick delivery, recommended.”

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Posted 4 days ago

“Fast and smooth delivery”

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Posted 4 days ago

“Product was well priced, dispatched and delivered promptly, and arrived well packaged and in great condition.”

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Posted 4 days ago

“Zatu has fair amount of games I am more of ttrpg player, some are hard to find and has delivery to Czechia. Their customer service is great they were expeditious in replying to my questions and dispatching my order.”

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Posted 4 days ago

“Terrible packaging.”

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Posted 4 days ago

“ZATU GAMES IS A WONDERFUL SELLER ! HONEST, KNOWLEDGEABLE, AND FRIENDLY ! GREAT MERCHANDISE AND SERVICE ! MY ITEM ARRIVED IN BRAND NEW, PERFECT CONDITION ! WITH REASONABLE PRICES ALSO, I WOULD USE AGAIN ! MANY THANKS, BARBARA D. DENENBERG”

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Posted 4 days ago

“Fast delivery and games were at fantastic prices!”

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Posted 4 days ago

“All items arrived in great condition and customer service were great. However there was a big delay in shippin my order due to items being held at different warehouses. Could I suggest that you ship directly from each warehouse instead of gathering the order at one location before shipping.”

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Posted 5 days ago

“I love the game. One of the pieces was missing.”

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Posted 5 days ago

Zatu Games is rated 4.8 based on 42,983 reviews