Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,690 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great packing, excellent price and fast delivery.”

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Posted 2 weeks ago

“Bought a voucher a gift as we don’t know which games our friend has already. Great choice of games so I’m sure he will find something he likes and doesn’t have yet.”

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Posted 2 weeks ago

“Waited 2 years for an out of stock product only for it to not be delivered. Was a cool looking model tho I guess”

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Posted 2 weeks ago

Hi there, Thank you for taking the time to leave a review. We can confirm that the back-order item in question was successfully delivered on 02/02/26. We completely understand that long waits for out-of-stock or back-order items can be disappointing. Back-orders rely heavily on supplier availability, which can unfortunately result in extended delays beyond our control. If there’s anything further you’d like us to look into regarding this order, or if you need any additional assistance, please get in touch with us at team@zatu.co.uk with reference number 8647 and a member of our team will be happy to help. Thank You, Team Zatu Games

Posted 2 weeks ago

“Quick delivery, competitive prices and great selection of board games - highly recommended! Customer service is also very responsive and helpful.”

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Posted 2 weeks ago

“Very good service. Easy purchases, great value and quick delivery.”

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Posted 2 weeks ago

“Good range of products and prompt delivery”

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Posted 2 weeks ago

“Good range of products, fair prices and prompt deliveries. Have used for a long time. Critical that occassionally feels like it can be hard to get certain items and have raised prices a fair bit above MSRP.”

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Posted 2 weeks ago

“Quick delivery, even abroad, and carefully packaged!”

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Posted 2 weeks ago

“Would highly recommend Zatu Games. My second time purchasing and have had no issues whatsoever! The products are perfect and exactly as described, postage was prompt - I cannot fault the company.”

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Posted 2 weeks ago

“Shipped to Portugal. Good packing and everything went good, I recommend.”

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Posted 2 weeks ago

“Zatu are my go to for board games, dispatched quickly, comparable prices and the victory points keep me buying more, who doesn't love a little discount. I like the option to buy graded games as well.”

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Posted 2 weeks ago

“Excellent service, games were well packaged and arrived in the timescale quoted. Thank you, will shop again.”

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Posted 2 weeks ago

“Items were well priced. Good communication. And only one day over on delivery time Thank you.”

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Posted 2 weeks ago

“There were problems with customs with my order, they solved all inconveniences. Great work”

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Posted 2 weeks ago

“Excellent shop - fairly priced and shipped in perfect condition.”

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Posted 2 weeks ago

“Fast and correct. Very happy with the service!”

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Posted 2 weeks ago

“Zatu games is a very professional company Any problems the staff go the extra mile to help Very pleased keep up the good work”

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Posted 2 weeks ago

“Very good shipping. Good pricing”

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Posted 2 weeks ago

“No complaints, received what I ordered in good condition and time”

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Posted 2 weeks ago

“Excellent service and products and fast enquiries response to products information”

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Posted 2 weeks ago

Zatu Games is rated 4.8 based on 46,690 reviews