Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 42,983 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 42,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 1st August 2025

876

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the D&D: Icewind Dale - Rime of the Frostmaiden Dice Set. Great price, excellent packaging and fast international shipping. Ordered on 20/7 received on 30/7, From UK to USA. Pleasure to deal with.”

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Posted 2 days ago

“Great packaging. Boxes came undamaged. Lovely games for some fun times!”

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Posted 2 days ago

“Ecellent prices and great shipping, I highly recommend Zatu Games.”

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Posted 2 days ago

“Great prices; straightforward purchasing process; clear delivery updates!”

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Posted 2 days ago

“This is my second purchase, and I’m just as happy as the first time! After my initial experience with the website, I knew this would be my go-to for all my gaming needs. Everything was handled quickly and reliably. 10/10”

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Posted 2 days ago

“Regularly order from Zatu Games as they often have better prices and range than other providers.”

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Posted 2 days ago

“One of the best online shopping experiences from abroad that I ever had! Informative website, great prices, and shipping speed is just great. They also protect the games so well they arrive spotless to another country.”

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Posted 2 days ago

“Waited a little while for Flip 7 to come back in stock, but as soon as it was available I placed an order and it arrived the next day. Effortless process and cheaper than Amazon.”

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Posted 2 days ago

“Always great delivery times and well packaged orders. Good prices. My go-to place for online games orders.”

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Posted 2 days ago

“You cant get anything better than this”

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Posted 3 days ago

“Great price and game arrived quickly and in perfect condition.”

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Posted 3 days ago

“Excellent prices and shipping.”

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Posted 3 days ago

“5/5 everything works as intended and good customer service”

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Posted 3 days ago

“Fast delivery. Box arrived intact!”

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Posted 3 days ago

“I ordered 3 games in Zatu's summer sale for what was a great price compared to other places (so happy to finally have my own copy of Wingspan, and it's been great value for money!). I was also really pleased to find a recent popular game (Things in Rings) in stock with Zatu that wasn't available elsewhere - it was a gift and the recipient was delighted with it! I found it a bit confusing that the order screen said that one of the games would take longer to dispatch than the others, as the page for that game said several copies were in stock. It took just under a week for the order to be dispatched. However, the full order of 3 games arrived several days ahead of the delivery estimate that I was originally given, so that was a really nice surprise. The games arrived well-packaged in a sturdy box and they were in pristine condition. I would definitely use Zatu again, especially during its sales.”

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Posted 3 days ago

“My new go-to online store for when I need a board game I can't otherwise buy! Inexpensive games, quick overseas delivery, and no damaged boxes.”

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Posted 3 days ago

“Great place to buy boardgames”

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Posted 3 days ago

“Zatu is such a great hidden secret of Norwich, the staff are always super friendly and very knowledgeable. Massive stock choice of games, trading cards etc, Gaming Center where they host different card battle night”

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Posted 3 days ago

“Firstly, Price. These guys will try hard to match anything advertized. Just ask. Their stock is wider than others for the specific range I was looking at (Blood Red Skies by Warlord) and they sent the package out the same day. Can't complain about the service!”

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Posted 3 days ago

“VERY fast delivery, arrived well packaged and in perfect condition. I purchased the star trek adventures 2nd edition starter set and i would use Zatu again in a heart beat. Great service! My only complaint is that the website and categories when looking at RPGs isnt super easy and you cant filter by sale and discounted items Overall, a great experience. Will be ordering from you again”

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Posted 3 days ago

Zatu Games is rated 4.8 based on 42,983 reviews