Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,691 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,691 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 18th April 2026

909

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping, attentive staff, waiting for the product to arrive. Thanks guys!”

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Posted 2 days ago

“Easy process, quick delivery and great items”

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Posted 3 days ago

“Absolutely great!”

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Posted 3 days ago

“Ordered from here before alway competitive prices, quick postage and a very wide rage of games to fit all players”

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Posted 3 days ago

“Worst experience ever, they said they had the albums on stock and i order them more than a month ago im still waiting 1 month + even paying for express delivery, and all they do is blame their provider.”

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Posted 3 days ago

Hi there, We're sorry to hear that you are disappointed with your experience. However, after reviewing the order, we can see that the item in question is a pre-order product and were not listed as in-stock items. Your order confirmation email stated "Expected dispatch on release date. Your order will arrive shortly following this." The product is currently due for release in late June and, as such, have not yet reached their release date. We do not manufacture these products ourselves. We are only able to dispatch items once they have been supplied to us by the manufacturer or Supplier. If we have not yet physically received the stock, we are unable to ship it, regardless of the delivery service selected at checkout. If you would like any further assistance with this order, please send us an email at team@zatu.co.uk with reference number 3523, and a member of our team will be happy to help. Thank You, Team Zatu Games

Posted 16 hours ago

“Got everything (in the USA) promptly and as expected.”

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Posted 3 days ago

“Easy to buy stuff and fast shipping to Sweden with no hassle.”

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Posted 3 days ago

“I just want to start with customer sevice are exceptional they were polite and easy to talk to and they sorted out the issue i had with delivery pretty farst. I bought three types of ultra pro small sleeves for my yo gi oh cards and the coulors are fantastic. Would defintely recomend zatu games to anyone.”

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Posted 3 days ago

“Service is always good. Deliveries are prompt and well packaged. The reward scheme is nice and if there are any problems with an order the team are really quick to respoind and helpful in resolving whatever issue it is I had.”

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Posted 3 days ago

“Fast shipping, product arrived as described and I'll definitely buy again!”

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Posted 3 days ago

“Love this company. Games always at very competititve prices and sent out quickly and safely packaged.”

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Posted 3 days ago

“Products arrived quickly as usual”

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Posted 3 days ago

“Perfect, good product, fast shipping.”

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Posted 3 days ago

“Excellent service, great communication. Very recommended”

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Posted 3 days ago

“Competitive pricing, great communication during the process, and timely shipping. It was a great experience.”

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Posted 4 days ago

“Very good experience so far, got really good prices and hassle-free EU deliveries as well.”

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Posted 4 days ago

“Quick, easy and competitively priced. Reliable delivery and well packaged.”

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Posted 4 days ago

“Excellent and fast service! Great product.”

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Posted 4 days ago

“The games came well packaged and arrived pretty quickly. I ordered a new batch.”

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Posted 4 days ago

“Commande arrivée en moins d'une semaine et très bien emballé! Les prix sont très corrects (moins chers que sur les sites de jeux). De plus, l'option pour acheter les jeux d'occasion est intéressante.”

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Posted 4 days ago

Zatu Games is rated 4.8 based on 47,691 reviews