Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 43,999 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 43,999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 18th September 2025

887

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hasslefree and fast. Got a Mario Kart steering deluxe from Zatu, and got it delivered to ireland in 3 days”

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Posted 2 days ago

“Good price and deliveried correct, no complains.”

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Posted 2 days ago

“Great service, large selection of games, cards which is updated with current trends. Fantastic delivery and packaging.”

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Posted 3 days ago

“Fast delivery and competitive prices”

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Posted 3 days ago

“Item delivered within few days, very securely packed. Super happy with the purchase from this shop and will definitely buy again!:)”

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Posted 3 days ago

“Ordered lots from this site over the last couple of years, never been disappointed, usually the best price too.”

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Posted 3 days ago

“Good quick deliveries and good range of good games, a gamers dream.”

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Posted 3 days ago

“Todo perfecto, llegó a España en muy poco tiempo y muy bien embalado. Tienda muy recomendable, un 10 !!!!”

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Posted 3 days ago

“Always efficient and on time with never any problems with delivery.”

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Posted 3 days ago

“Fast and clear answers to questions about availabillity, shipping, etc. Easy to follow Track and Trace for orders oversea. Product was pristine on receiving plus chance to win a 50£ voucher. What more can you wish?”

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Posted 3 days ago

“On time and great value! Very pleased”

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Posted 3 days ago

“Zatu have a fantastic collection of boardgames, and delivered to your home in no time.”

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Posted 3 days ago

“Very quick delivery. Both games were great and good value.”

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Posted 3 days ago

“Grear store, often has a few hidden gems from Kickstarters!”

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Posted 3 days ago

“Had some issues with the delivery (not zatu’s fault) and they dealt with it quickly and exactly as I would have wanted. Will buy again. Also, they’re not amazon”

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Posted 3 days ago

“The parcel arrived very late and wet. I understand that is mostly the deliverer’s fault, but it could have been packaged better.”

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Posted 3 days ago

“Quick delivery, website is very easy to use and products arrive in great condition. We have placed several orders with Zatu and have never had any problems. Highly recomend.”

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Posted 3 days ago

“Zatu - spot on as always ! Prompt shipment, active tracker link that works, well priced and great range of products. As always, the games arrived quickly and well packaged, no chance of any damage to the contents. The games were in mint condition, no creases or marks, all sealed. Not had a chance to add Pandemic on the Brink to our regular game, but War of the rings is fantastic - looks a bit complicated initially but if you know your Tolkien lore it rmakes perfect sense and plays really straightforwardly. Journeys in Middle earth has all the familiarity of FFG"s imperial assault from the packaging and miniatures, needs the app etc, but plays even better. Looks like a lot of expansions to be bought !!!”

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Posted 4 days ago

“Good coomunication, fast delivery in Italy.”

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Posted 4 days ago

“Good selection, good prices.”

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Posted 4 days ago

Zatu Games is rated 4.8 based on 43,999 reviews