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Zatu Games Reviews

4.8 Rating 42,230 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
20,166
 Metrics Info
4.8
Based on 42,230 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Rebecca L
Verified Buyer
“Order came in good condition and good time. I only wish that Zatu would include more photos in their item listings. As it is, I always need to look up products on OTHER websites before buying from here just to look at more product photos!”
Helpful Report
Posted 3 days ago
Alex T
Verified Buyer
“Order arrived”
Helpful Report
Posted 3 days ago
Stuart B
Verified Buyer
“Quick and packed well great price”
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
“No problems - item as advertised, well packaged and received within a few days.”
Helpful Report
Posted 3 days ago
Jack B
Verified Buyer
“Great prices and fast delivery, the item was well packaged. The game is a gift for my partner's birthday, she knows Zatu so I'm really excited to see her face when she sees the box!”
Helpful Report
Posted 3 days ago
Tom A
Verified Buyer
“Always fast delivery and excellent customer service, will be shopping again”
Helpful Report
Posted 3 days ago
Mary P
Verified Buyer
“Great selection of games, with fantastic comprehensive info to help with choosing. Games delivered promptly. Highly recommend and will definitely use again - my new go to for board games!”
Helpful Report
Posted 3 days ago
George K
Verified Buyer
“Excellent service, great games to pick from.”
Helpful Report
Posted 3 days ago
Paul M
Verified Buyer
“Flamecraft is an excellent game and can be played as a nice family game or as strategic with gaming friends. Shame delivery was delayed by the Royal Mail (as usual).”
Helpful Report
Posted 3 days ago
Marco S
Verified Buyer
“Awesome game and awesome delivery really happy with everything”
Helpful Report
Posted 3 days ago
Alan E
Verified Buyer
“Good seller; recommend.”
Helpful Report
Posted 3 days ago
Alistair C
Verified Buyer
“Great selection and super fast delivery - perfect!”
Helpful Report
Posted 4 days ago
Nige C
Verified Buyer
“Good value. Fast shipping”
Helpful Report
Posted 4 days ago
Margaret H
Verified Buyer
“Thank you Zatu Games for your excellent , comprehensive website. It is so easy to navigate. Your prompt reply and quick delivery is much appreciated. There were no queries so all straight forward. On a previous occasion I did need to contact the company by phone and I found the assistant very polite, helpful and knowledgeable. Well done Zatu a pleasure to deal with.”
Helpful Report
Posted 4 days ago
Edward H
Verified Buyer
“Great selection of games, rapid communication about deliveries and good pricing”
Helpful Report
Posted 4 days ago
Thomas
Verified Reviewer
“Be wary of delivery dates. I paid for 48-hour shipping and had an expected delivery of 3 days after the order. A week later and the item still wasn't shipped. Reach out to customer services to be told it's in an external storage facility and they are chasing up the shipping. Incredibly misleading and frustrating. I was basically just told to keep waiting even though the website initially said it would be delivered within 2 days. Would not order from here again.”
Helpful Report
Posted 4 days ago
Ben B
Verified Buyer
“Excellent selections, great value and fast delivery”
Helpful Report
Posted 4 days ago
Nicholas A
Verified Buyer
“A great range at the best price abs rapidly delivered, have bought three or four games from Zatu now and will return to. Excellent!”
Helpful Report
Posted 4 days ago
Shane S
Verified Buyer
“The perfect place for board games”
Helpful Report
Posted 4 days ago
Jose A
Verified Buyer
“Muy buen servicio y atención al cliente.”
Helpful Report
Posted 4 days ago
Zatu Games is rated 4.8 based on 42,230 reviews
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