Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 48,206 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 48,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 15th July 2026

921

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Great website with really helpful reviews of games, especially useful when choosing a new game! Game bought as a gift.”

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Posted 2 years ago

“Quick International deliver and package was without damage”

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Posted 6 hours ago

“Best sortiment near and far :)”

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Posted 7 hours ago

“Awesome service, fast delivery and reliable.”

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Posted 7 hours ago

“Really amazing services and collection of games. Have imported twice from them, and the packaging was really amazing, considering rough handling. The post-sales support team is also really amazing, responsive and supportive. The reason for the delivery time was that one of the games was a back order, and even then, the support team was constantly in touch with publisher and me, and were providing updates regularly to me. Love from India!”

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Posted 9 hours ago

“Great delivery and great games, at very good prices.”

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Posted 9 hours ago

“Products are great and usually arrive timely. There was a mistake with shipping but this was quickly rectified and staff were very helpful.”

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Posted 9 hours ago

“Have purchased quite a bit from Zatu over time. The prices have always been competitive and despatch time has always been consistently rapid. Absolutely faultless.”

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Posted 11 hours ago

“Great company. Wide variety of stock. Prompt delivery. Thank you.”

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Posted 13 hours ago

“great service, great comunication. i will definitely order again from zatu, thanks to all the very kind staff who helped me so much with delivery trouble (due to custom office of my country)”

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Posted 15 hours ago

“Way too long delivery times to Europe. No accountability from their end.”

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Posted 15 hours ago

“Pre order arrived when expected. Customer service was helpful when i called”

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Posted 18 hours ago

“Very good. Unbeatable price and extremely good customer service unusually.. I bought a number of RPG items which are somewhat esoteric, so there was a delay of around 2 weeks before everything shipped. I had a had to chase this up two or three times, but never felt like I was being fobbed off and that the staff did look into it when I asked. Order itself was great, fine items!”

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Posted 20 hours ago

“Good prices, fast shipping, even international.”

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Posted 1 day ago

“Quick and easy to order. Fast delivery!”

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Posted 1 day ago

“I still don’t have the product. It takes a ridiculously long time. Your system of delivery is unacceptable.”

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Posted 1 day ago

“Very fast shipment and well packaged.”

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Posted 1 day ago

“The items I bought had come out last year, and I was pleased to see that they were all very discounted in price. It made my order about half of what I would have spent otherwise! The shipping took a little longer than average, but it didn't matter since I wasn't in a rush to get my items. Thanks for the great pricing and safe shipping!”

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Posted 1 day ago

“Items arrived as described, well packed and it all arrived very quickly.”

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Posted 1 day ago

“Great value compared to other places I could order the same puzzles. Came packaged well and protected”

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Posted 1 day ago

“Excellent prompt service”

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Posted 1 day ago

Zatu Games is rated 4.8 based on 48,206 reviews