Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,990 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 10th April 2026

912

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Great website with really helpful reviews of games, especially useful when choosing a new game! Game bought as a gift.”

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Posted 2 years ago

“Great service! Was nervous about ordering overseas as I live in the US but the order came through fine. Thank you!”

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Posted 8 minutes ago

“Great as usual”

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Posted 35 minutes ago

“Was very surprised. Found you from google. Pleasant transaction and super quick delivery. Now i keep seeing your ads on facebook. Its the only one i actually take the time to look at. Well done keep it up.”

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Posted 2 hours ago

“Fabulous service”

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Posted 3 hours ago

“Have a lot of different board games and fast delivery!”

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Posted 3 hours ago

“Prompt delivery, thank you!”

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Posted 8 hours ago

“Quick delivery, great selection of board games, reasonable prices.”

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Posted 8 hours ago

“Perfect order. Good discount. Great shipping from UK to France delivered in less than a week.”

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Posted 8 hours ago

“Long standing and regular customer of Zatu Fantastic range of new board games every week at very competitive prices -customer support also excellent.Would definitely recommend”

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Posted 9 hours ago

“Shipped fast. No issues”

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Posted 10 hours ago

“Pretty cool”

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Posted 10 hours ago

“Very quick delivery and nice stock notifications.”

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Posted 12 hours ago

“Very fast delivery”

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Posted 12 hours ago

“it is great”

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Posted 13 hours ago

“Great experience. Will be back.”

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Posted 21 hours ago

“Used multiple times, no complaints. Dispatched in reasonable time”

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Posted 1 day ago

“Quick delivery, great service”

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Posted 1 day ago

“Wonderful website, easy to use and no trouble in the delivery inside EU.”

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Posted 1 day ago

“After waiting one month, my order was not dispatched. Shipment information never was updated. I have not received a response to my email after I mentioned a refund. Send mail a second time already. Customer service was not helpful in providing any information.”

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Posted 1 day ago

Hi there, Thank you for your review. We’re sorry to hear that you’ve been left feeling frustrated with the status of your order. The item you ordered was listed as a backorder product. At checkout, and within your confirmation email, it is stated that backorder items typically have an estimated dispatch timeframe of around 2 months. These timeframes are only estimates, as fulfilment is dependent on manufacturers and suppliers, and delays can occur outside of our control. Regarding communication, our records show that all emails sent to us were responded to within 24 hours. We’re sorry if the information provided did not meet your expectations, but our team will always share the most up-to-date details available from our suppliers at the time. We understand that waiting without a firm dispatch date can be frustrating. As with all backorder items, you are able to request a cancellation and full refund at any time if you no longer wish to wait. If you would like any further assistance with your order, please get in touch with us at team@zatu.co.uk with reference number 4582 and a member of our team will be happy to help. Thank You, Team Zatu Games

Posted 13 hours ago

“Consistently excellent service from Zatu! Items despatched and delivered quickly, well packed to prevent any damage in transit, and very competitively priced. Communications are very good. Overall, a friendly, customer - focussed company, and it's difficult to see how they could be bettered. Always my first choice for gaming purchases. Thank you, Zatu!”

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Posted 1 day ago

Zatu Games is rated 4.8 based on 46,990 reviews