Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 42,869 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 42,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 22nd July 2025

875

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Great website with really helpful reviews of games, especially useful when choosing a new game! Game bought as a gift.”

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Posted 1 year ago

“Bought a selection of "Cthulhu Wars" expansions I couldn't find any other place and it was still cheaper than places listing the items as Out Of Stock. As I live in the EU, I am eligible to pay import duties if the total exceeds a certain threshold, and Zatu Games inform me if I'm reaching that limit. Perfect transparency and great customer service.”

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Posted 2 hours ago

“I know of nowhere better to order games from! Much cheaper than Amazon with 48 hours delivery and extensive selection”

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Posted 2 hours ago

“Great website, fast service and delivery.”

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Posted 3 hours ago

“Very quick and easy website to use, love the fact that they reuse packaging to reduce unessery waste. Shipped quick and arrived a day earlier then told again love that. The reward system is alot more generous then alot of other websites. Already looking at my next orders!!!”

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Posted 4 hours ago

“Look, I like Zatu, but if you're going to keep asking me to do a review, then I'll be honest and point out that I made an order in December 2023 and it arrived in July 2025. It was so slow that by the time it arrived, I'd moved house.”

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Posted 4 hours ago

“Zatu are my go-to supplier for board games, they always give great service and the prices are good too!”

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Posted 5 hours ago

“Extremely BAD. The box has been opened and is damaged.”

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Posted 5 hours ago

“Amazing service. Quick delivery and affordable prices”

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Posted 5 hours ago

“Excellent choice of games, and Zatu had the 2 that I wanted in stock. Delivery was excellent, as was customer service who contacted me to ensure that the order was as I wanted.”

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Posted 6 hours ago

“Great clean website and easy to navigate with a great selection of board games 🔥🔥🔥”

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Posted 7 hours ago

“I've not found lower prices elsewhere, and my order always arrives very quickly.”

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Posted 7 hours ago

“Prompt interaction ontime shipping as advertised will buy again. Thank you”

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Posted 7 hours ago

“Great collection of games. I bought my games during the sale and its the cheapest. The delivery was ffast and smooth. What more can you ask for.”

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Posted 7 hours ago

“Everything come up non damage (im over sea's), good job guy's.”

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Posted 7 hours ago

“All deadlines have already passed, but I still haven’t received my order.”

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Posted 8 hours ago

“Great selection of games and fantastic prices. My go to shop. However, I do wish there was free delivery on orders over a certain amount.”

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Posted 10 hours ago

“It was perfection!”

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Posted 21 hours ago

“Didn't receive order. Your shipper couldn't find address. Would like my items delivered. I suggest using UPS GLOBAL SHIPPING. THANKS”

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Posted 23 hours ago

“ZATU Games offers an excellent variety of board games with competitive prices even new releases! I will definitely continue to shop here again and I recommend this store to anyone looking for a good shopping experience even if you are from outside the UK (Like me, writing this review from México :D)”

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Posted 23 hours ago

“GREAT prices and SUPER fast shipping (even all the way over here to the USA). Item arrived in perfect condition.”

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Posted 1 day ago

Zatu Games is rated 4.8 based on 42,869 reviews