Zatu Games Reviews - Read 13,018 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Average Delivery Time	Next Day
On-time Delivery	98%
On-time Delivery	98%
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Accurate And Undamaged Orders	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Communication Channels	Telephone, Email, Live Chat
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Queries Resolved In	Under An Hour
Queries Resolved In	Under An Hour
Customer Service	4.74 out of 5
Customer Service	4.74 out of 5
Customer Service	4.74 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is definitely (no questions asked, it just is) the UK’s favourite (and most affordable!) online retailer... ready to change the game! Our mission is to sell top quality board games, collectables and merchandise at great prices, whilst spreading the word that board games are the future!

We stock over 15,000 games, ship worldwide, offer next day delivery, 60-day returns, have a hugely-popular blog, offer guest blogging spots to board game lovers... the list goes on. Find it cheaper elsewhere? Didn't think so.

Visit Website

Phone:

0800 007 5444

Email:

team@zatu.co.uk

Location:

Unit 15, Bowthorpe Shopping Centre, Norwich

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Zatu Games 5 star review on 7th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Zatu many times, quick delivery, good price.
Packaging needs work though as it was only a box without additional protection in case of crushing or other damage.”

Posted 43 minutes ago

“Always a flawless service. Hope you guys are having a nice day today. Don't forget to take a break and treat yourself to a nice cuppa, you deserve it :)”

Posted 4 hours ago

“My go-to retailer”

Posted 7 hours ago

“Everything as I expected, like always. AAA+”

Posted 17 hours ago

“As always zatu delivers in products at great prices and always on time with posting quick 😊”

Posted 19 hours ago

“Very fast delivery and items arrived undamaged :)”

Posted 21 hours ago

“quick delivery, cheap prices, great overall experience”

Posted 22 hours ago

“Excellent customer service when I had an issue with my gift card order. Quick response and perfect resolution!”

Posted 22 hours ago

“Zatu is always our first port of call when looking for games, and I will always recommend them to friends looking for a game.

The staff are extremely friendly, shipping is really quick, and prices are amazing.”

Posted 1 day ago

“Excellent customer service, great prices, fast (and very reasonably priced) delivery. We've made quite a few orders from Zatu (especially over this last year) and every order has been issue-free, and we've been extremely pleased with our purchases. Keep up the good work - it's a pleasure shopping with you!”

Posted 1 day ago

“Absolutely outstanding service, fast dispatch, staff always on hand to handle queries in an incredibly prompt manner.
Single handedly got me through all these lockdowns. Can not sing their praises high enough. If you do anything today, be sure to recommend Zatu to every person within earshot, itl be the best recommendation they recieve this year, hands down.
Thank you!”

Posted 1 day ago

“Great reviews of games, quick shipping, and simple and effective packaging for shipping”

Posted 1 day ago

“I've bought from Zatu so many times - online and at Airecon - and especially during lockdown. They're often first for price and selection. Never had a problem with an order and I know if I ever did it would be resolved swiftly and efficiently. Can't recommended Zatu Games highly enough.”

Posted 1 day ago

“Fast and very good packaging!”

Posted 1 day ago

“Besides a long shipping time from UK to U.S which is expected, my limited edition switch that I could only find on Zatu came in with no issues whatsoever in great shape. I was skeptical at first but I’m very glad I made the purchase.”

Posted 1 day ago

“My son is obsessed with Pokémon trading cards and wanted to build up his collection, having looked around the prices were the best at Zatu. They were quick to deliver and we were really pleased with the quality of the product.”

Posted 1 day ago

“Zatu games is a really reliable company, I have never had a complaint with them and primarily order only from them due to be sure of mind that it will get too me”

Posted 1 day ago

“We have had several games delivery's and prises have been good reliable and rather quick
Very satisfied”

Posted 1 day ago

“Great prices and generally quite timely in delivery”

Posted 1 day ago

“Very easy and fast shopping. Whenever I order my parcel, it reaches my hand very quickly. I recommend Zatu to everyone.”

Posted 2 days ago

Zatu Games is rated 4.86 based on 13,018 reviews