Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 38,999 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 38,999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 12th December 2024

769

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Great website with really helpful reviews of games, especially useful when choosing a new game! Game bought as a gift.”

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Posted 1 year ago

“Total rubbish!’ I have not received my parcels after orderings over 2 weeks ago! Scammers!!!”

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Posted 2 hours ago

“Good service”

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Posted 3 hours ago

“Honestly I'm not especially happy about my buy at Zatu. While prices are ok, receiving a box without any protection for the games is a big no for me. I bought 5 games, and the parcel was pretty banged up upon arrival, leaving dents on 3 out of 4 corners on the largest of the games. This could have been prevented, if only Zatu used some protection for the games inside the shipping box. I live in Denmark, so the box travels pretty far, and will often get some dents, and I believe it to be crazy to just have the games lying shifting around in the shipping box all the way from UK to Denmark, expecting the games to show up unharmed. I didn't buy discounted "dinged and dented" games here, but shipping games like this, will often result in the customer getting exactly that, but having paid full price.”

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Posted 4 hours ago

“Very good service, great games and quick delivery. Will definitely use again”

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Posted 4 hours ago

“I made my first order from Estonia and everything went perfectly. The prices are better than in my local stores and shipping was faster than I expected. Everything arrived in perfect condition. No customs (duty taxes) or anything. I would recommend Zatu Games.”

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Posted 5 hours ago

“Order was easy and delivery prompt, love using Zatu”

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Posted 5 hours ago

“Fast delivery. Excellent choice and service.”

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Posted 7 hours ago

“Top Boardgamedealer! Both thumbs up”

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Posted 7 hours ago

“I have not received my order yet. It was supposed to come December 10th. Can you help me. ?”

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Posted 8 hours ago

“Never had any major issues with Zatu, if the item is in stock then you'll normally get in in a few days; if out of stock and you're waiting for it you may not get email updates as to what's happening until it's dispatched.”

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Posted 8 hours ago

“Purchase was extremely easy from ordering to delivery. Communication was excellent, from despatch to delivery Purchase arrived when promised in excellent condition”

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Posted 9 hours ago

“Good website fast delivery”

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Posted 11 hours ago

“Often the best prices. Fast delivery in a good condition. And I even got a free game with my order.”

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Posted 15 hours ago

“Great range of games and puzzles. Fast delivery.”

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Posted 16 hours ago

“Fast delivery, low prices”

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Posted 17 hours ago

“I recently discovered Zatu Games, and I couldn’t be happier with my experience. Their prices are some of the most competitive I’ve seen, often beating both online and in-store retailers by a significant margin. It’s clear they’re committed to offering excellent value for board game enthusiasts. The website is well-organized and easy to navigate, with detailed descriptions, reviews, and clear stock levels, which made finding what I wanted effortless. I particularly appreciated their huge range of games, from classic titles to obscure indie releases – it’s a treasure trove for anyone who loves tabletop gaming. Delivery was impressively fast, and my order arrived securely packaged, ensuring everything was in pristine condition. It’s obvious Zatu cares about quality and customer satisfaction. Their customer service team is also top-notch – quick to respond and genuinely helpful with any queries. Zatu Games is now my go-to for all things board games. Whether you’re a casual player or a serious collector, I can’t recommend them enough. They make the process of buying games enjoyable, affordable, and reliable.”

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Posted 17 hours ago

“Excellent product and speed of service and delivery was exceptional”

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Posted 17 hours ago

“Delivered very quick and very well packaged!”

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Posted 19 hours ago

“Great service, good deals. Huge variety to choose from.”

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Posted 21 hours ago

“The platform is easy to use. I admire the interface but they hide behind a mask to not let go of peoples money. I was down for a few days and opened up to my son. After making some research, we found out you could get your investment back. I wrote fightingscams at laurene recoveryteam @ pro to n. me i have gotten back all withdrawals THANK YOU”

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Posted 23 hours ago

Zatu Games is rated 4.8 based on 38,999 reviews