Zatu Games Reviews - Read 11,734 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Average Delivery Time	Next Day
On-time Delivery	98%
On-time Delivery	98%
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Accurate And Undamaged Orders	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Communication Channels	Telephone, Email, Live Chat
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Queries Resolved In	Under An Hour
Queries Resolved In	Under An Hour
Customer Service	4.74 out of 5
Customer Service	4.74 out of 5
Customer Service	4.74 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is definitely (no questions asked, it just is) the UK’s favourite (and most affordable!) online retailer... ready to change the game! Our mission is to sell top quality board games, collectables and merchandise at great prices, whilst spreading the word that board games are the future!

We stock over 15,000 games, ship worldwide, offer next day delivery, 60-day returns, have a hugely-popular blog, offer guest blogging spots to board game lovers... the list goes on. Find it cheaper elsewhere? Didn't think so.

Visit Website

Phone:

0800 007 5444

Email:

team@zatu.co.uk

Location:

Unit 15, Bowthorpe Shopping Centre, Norwich

Write Your review

Zatu Games 2 star review on 19th July 2020

Anonymous

Anonymous // 01/01/2019

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“Quick delivery. Good prices. Clear communication.”

Posted 32 minutes ago

“Fast shipping. Very happy with the Product”

Posted 12 hours ago

“Fantastic service. Speedy and reliable fully recommend to all.”

Posted 18 hours ago

“Brilliant services given the current situation but total worth buying from fantastic selection.”

Posted 22 hours ago

“Arrived promptly and without issue”

Posted 1 day ago

“Great place to buy from, stuff is dispatched quickly, shows up in perfect condition, friendly and well-priced.”

Posted 1 day ago

“10/10 Great website, fast delivery, huge focus on customer needs, and a down to earth responsive support team. Will be my go-to for any future board game purchases.”

Posted 1 day ago

“The staff are extremely friendly wich is good but sadly my item never arrived this is probably a covid issue so not the fault of the staff but it is disappointing regardless”

Posted 1 day ago

“I love using Zatu, I'm a beginner in the star wars x-wing and Armada world and Zatu are a great company for selling and promoting table top games. Great service and a great price.”

Posted 1 day ago

“Absolutely disgusting service, pre ordered a game made a payment they took the money then a girl with a real attitude problem who had no interest in helping called REBBECA denied all knowledge of my payment even after sending picture of my bank statement, phoned my bank to get the UNIQUE reference number which pretty much proves BEYOND doubt they have the money, I even forwarded the confirmation of payment email. IF I COULD GIVE ZERO STARS I WOULD. AVOID THIS COMPANY AT ALL COSTS. SO ANGRY.

my bank said they 100 percent have the money otherwise it would of gone back into my account which my statement shows it did not, that was 2 weeks ago.”

Posted 1 day ago

“Great service and competitive prices.
Staff are very helpful and understanding.”

Posted 2 days ago

“I bought this for a Christmas present, we already have it at home and spend many happy hours playing it. It is suitable for all ages . My six grandchildren's ages range from 5 to 17 and we have all played it together. Very fast service, I would definitely use the company again. X”

Posted 2 days ago

“Ordinarily excellent service. I had emailed requesting a change to an order I had made but recieved no reply (yet) and the order was sent anyway. After all the money I have spent with you over the last year I thought I deserved better than that.”

Posted 3 days ago

“Perfect quality, very speedy delivery and perhaps the best prices I have seen. And to top it all off an absolutely amazing range of products, from classics to niche games. Would recommend to anyone!”

Posted 3 days ago

“The games arrived within specified time and were as described. Have used Zatu before and we've always had a positive experience.”

Posted 4 days ago

“One of the top 3 go to places for all my Boardgaming needs.

Great prices, discounts, deals, fast deliveries, stock availability, etc.

Occasionally some items may be listed at an unusually high price ie- higher than RRP = these are generally rare and obvious mistakes given the clear and overall discounted prices of games listed by Zatu, but these are also typically corrected in time by Zatu themselves or if you send them a quick email highlighting the item and it's attributed high price.”

Posted 4 days ago

“A great puzzle and, consisting of 2000 pieces, it has taken a while for my wife and I to complete. We're nearly there, here's hoping there isn't one piece missing.”

Posted 4 days ago

“I'd had my eye on Scythe for a couple of weeks and decided to buy it as birthday present to myself. Zatu was the preferred option for price and speed of delivery (compared to another online delivery service) and it duly arrived intact and perfect within the timeframe advertised. I would recommend Zatu to anyone for hobby games.”

Posted 5 days ago

“Had my eye on Scythe for a couple of weeks and finally decided to buy it as a birthday present to myself. Zatu was the best option on price (compared to another online delivery service) and duly arrived intact and in perfect condition within the time frame advertised. I would highly recommend Zatu to anyone.”

Posted 5 days ago

“Really good prices and deliveries have always been on time. I love that the games all have reviews and recommendations, really helps you to decide which one to buy next!”

Posted 5 days ago

Zatu Games is rated 4.89 based on 11,734 reviews