Zatu Games Reviews - Read 13,918 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Average Delivery Time	Next Day
On-time Delivery	98%
On-time Delivery	98%
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Accurate And Undamaged Orders	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Communication Channels	Telephone, Email, Live Chat
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Queries Resolved In	Under An Hour
Queries Resolved In	Under An Hour
Customer Service	4.74 out of 5
Customer Service	4.74 out of 5
Customer Service	4.74 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is definitely (no questions asked, it just is) the UK’s favourite (and most affordable!) online retailer... ready to change the game! Our mission is to sell top quality board games, collectables and merchandise at great prices, whilst spreading the word that board games are the future!

We stock over 15,000 games, ship worldwide, offer next day delivery, 60-day returns, have a hugely-popular blog, offer guest blogging spots to board game lovers... the list goes on. Find it cheaper elsewhere? Didn't think so.

Visit Website

Phone:

0800 007 5444

Email:

team@zatu.co.uk

Location:

Unit 15, Bowthorpe Shopping Centre, Norwich

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Zatu Games 5 star review on 25th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always guaranteed sales whatever time of year.... love this shop. One of the very best around!! A++++++”

Posted 11 hours ago

“I have used Zatu Games for some time now, and have always received first class service from them. There delivery service is excellent and their range of games immense. On the few occasions I have had a query, this has been dealt with quickly and effectively. I wouldn't hesitate to recommend Zatu to anyone who is interested in games. They really are high-class!”

Posted 18 hours ago

“This isn't your normal review, as the item that was sent out to me, a small over the shoulder bag, had a different print on it it to what I ordered (mistakes happen) but .......... I cannot fault the customer service. They were very apologetic, emailed me a free returns label and I had a very quick refund. Very easy to deal with. I would not hesitate to order from them again.”

Posted 1 day ago

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Posted 1 day ago

“Great range of games, fast shipping.”

Posted 1 day ago

“Brilliant speedy service every time. Prefer to give my money to a genuine board game company over generic online resellers any day of the week. Also guaranteed a genuine copy of the game. Thanks Zatu, great job!”

Posted 1 day ago

“I recently placed my third order with Zatu. They have a great range at reasonable prices and are so efficient. I especially appreciate the order updates and the gift wrap option, especially since the recipient of my recent gift order commented on the neatness of the wrapping!”

Posted 2 days ago

“Ordered on Saturday night and was dispatched on Sunday morning. Actually impressed with that. All in all very happy with the service and I would order again.”

Posted 2 days ago

“A great selection of games, great value for money and very quick delivery”

Posted 3 days ago

“Great service - games received very swiftly and well packaged.”

Posted 3 days ago

“Huge range, quick delivery and well priced!”

Posted 3 days ago

“In light of the pandemic and Brexit I can understand there were problems but what I was most disappointed about was there total lack of communication. I expected delays but I also expected info from Zatu to keep me informed. 10 months from order to receipt is simply unacceptable. When it finally arrived it was excellent.”

Posted 4 days ago

“Great website,loads of variety and like their game charts and editors choice. Good customer service competetive prices.Highly recommend Zatu Games.”

Posted 4 days ago

“Such fast and amazing service, great prices and my yugioh cards came in perfect condition and so quickly. Definietly worth purchasing here for a good deal and fast shipping”

Posted 4 days ago

“Had to wait 10 months for carcassone big box instead of expected 2 months but well worth the wait due to price. All the family play and enjoy the different expansions”

Posted 4 days ago

“Zatu games provide competitively priced games, delivered to your door in excellent time. I ordered my game last minute before a holiday, and not only was Zatu the cheapest, but they were the quickest to deliver, too.”

Posted 4 days ago

“Fantastic service once again and speedy delivery. Great product - love the dungeon layouts. Innovative products.”

Posted 4 days ago

“EXCELLENT SERVICE AS ADVERTISED WELL PACKED SENT VERY QUICKLY GOOD COMMS!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Posted 4 days ago

“Excellent prices, fast shipping and great assortment of products! Certainly recommended!”

Posted 5 days ago

“Good packaging, decent prices. Would recommend!”

Posted 5 days ago

Zatu Games is rated 4.86 based on 13,918 reviews