Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,903 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,903 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 22nd June 2026

911

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zatu has been a good source for European release of games. Shipping to Canada is a reasonable price, considering, and delivery is fast through the British postal system. I will definitely consider ordering from them again when I cannot find a game locally or don't want to wait for a North American release.”

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Posted 2 months ago

“I found Zatu service very good, rapid dispatch, all arrived in perfect condition. Thanks”

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Posted 2 months ago

“Fantastic prices and prompt delivery, my order arrived ahead a few days early despite ordering from mainland Europe. The package itself could have done with more padding and some extra tape, but apart from a few minor nicks it was intact and nothing was missing.”

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Posted 2 months ago

“Zatu is always spot on for service, never have problems with delivery, products are always immaculate. Pre orders dispatch promptly. Can't fault them!”

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Posted 2 months ago

“Great assortment of games that I cannot find on other platforms.”

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Posted 2 months ago

“Out of production but still in stock card set ordered, and delivered safely within a couple of days. Can’t fault the service at all.”

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Posted 2 months ago

“I'm very satisfied with Zatu service and delivery. Everything is great. 🙂”

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Posted 2 months ago

“Could not have been a better service.”

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Posted 2 months ago

“I live in Canada and the cost to ship was better than from the U.S. The games I purchased were also a better price converted than that of the U.S. Great prices and quick delivery. I was very impressed.”

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Posted 2 months ago

“Product arrived promptly and well packaged. I would 100 percent recommend to a friend.”

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Posted 2 months ago

“Great service, everything arrived very quickly and well packed.”

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Posted 2 months ago

“Great service and quick postage. Package came well protected and promptly.”

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Posted 2 months ago

“No real complents”

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Posted 2 months ago

“2 items delived promptly & in perfect new condition. Will be using again & again, .”

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Posted 2 months ago

“Zatu have been great over the years, always good prices, quick dispatch and good communication when needed. I like the broad range of wargames and boardgames they have in stock.”

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Posted 2 months ago

“On time delivery in perfect condition”

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Posted 2 months ago

“Zatu games are my go to for buying boardgames online. They carry a good range and deliver items promptly and well packaged. Don't expect too much from their multibuy discounts or loyalty scheme unless you're consuming 100's games a year.”

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Posted 2 months ago

“Very good product and fast delivery”

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Posted 2 months ago

“Items packed very poorly, a container of static grass completely broke open, the entire box of items was filled with static grass. The packaging of the team yankee miniatures also broke, causing most of the miniatures to fall out, luckily none were missing.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review. We’re very sorry to hear about the condition your order arrived in. As this is an international shipment, parcels do go through multiple stages of handling, and unfortunately damage in transit can occasionally occur. That said, we understand how frustrating it must have been to receive your items in this condition, particularly with the static grass container breaking open and affecting the rest of the contents. This is not the standard we aim for, and we would like the opportunity to look into this further for you. If you haven’t already, please contact us at team@zatu.co.uk with your order details and photos of the items and packaging as received, and a member of our team will be happy to assist with a suitable resolution. Thank You, Team Zatu Games

Posted 2 months ago

“Ah amazing service. Very happy thank you.”

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Posted 2 months ago

Zatu Games is rated 4.8 based on 47,903 reviews