Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,699 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of games, speedy dispatch, happy repeat customer!”

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Posted 1 month ago

“Really quick delivery. Excellent 👍”

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Posted 1 month ago

“The only shop that can be trusted. Amazon has free shipping, but unfortunately sometimes missing parts, or weird languages hard to spot while ordering. Free shipping would make it 5*.”

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Posted 1 month ago

“Great price and always a swift and safe delivery. The first place I go to.”

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Posted 1 month ago

“Really impressed with Zatu Games and would certainly buy from them again. Product as described and in perfect condition. Speed of delivery (within 2 days) and response to communications excellent.”

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Posted 1 month ago

“Fast and efficient service. Delivered exactly what was expected”

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Posted 1 month ago

“Excellent selection of games! One of the few places still carrying the Traveler expansion for Altiplano. International shipping can be a bit of a hassle sometimes but they packaged the game well and it made it through during the busy holiday season.”

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Posted 1 month ago

“Great game, very fast delivery, very well packed, highly recommended. Thank you”

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Posted 1 month ago

“Great prices and fast delivery”

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Posted 1 month ago

“Quick deliveries, great choice and service.”

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Posted 1 month ago

“Delivery was quick and well!”

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Posted 1 month ago

“Very good service and well shipped. Good price too.”

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Posted 1 month ago

“Zatu Games is the best website for buying board games in the UK, featuring the widest selection with competitive prices. All board games are delivered well-packaged and in good time.”

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Posted 1 month ago

“This is a great shop that delivers what it promises in a good time bought a lot of games and will do again in the future”

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Posted 1 month ago

“Top banana”

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Posted 1 month ago

“Fantastic two player game!”

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Posted 1 month ago

“Laying laying , supposed to receive before Christmas, which one is now arrived.my son left with no present”

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Posted 1 month ago

Hi there, We’re really sorry to hear about the delay and that your son didn’t receive a present in time. We understand how disappointing this is. We can see that you contacted us once regarding this order, and as soon as we were able to do so, we upgraded the shipping at no additional cost in an effort to get your order to you as quickly as possible. Unfortunately, during the Christmas period, delays can occur that are outside our control. We understand how upsetting it is when a gift doesn’t arrive in time, particularly for a child, and we’re sorry for the frustration this caused. Your feedback has been noted and helps us review how we communicate delivery expectations during peak periods. If you would like to discuss anything further, please get in touch with our team at team@zatu.co.uk with the reference number 8167 and a member of our team would be able to look at your order and try and provide a solution wherever possible. Thank you for your patience and for sharing your feedback. Kind regards, Team Zatu Games

Posted 1 month ago

“Great and fast delivery. Amazing selection of games too.”

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Posted 1 month ago

“Quick and easy purchase and delivery. Had a game I struggled to find anywhere else. Great online store.”

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Posted 1 month ago

“Thoroughly recommend this Company. Excellent service from start to finish.”

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Posted 1 month ago

Zatu Games is rated 4.8 based on 46,699 reviews