Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,693 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really happy with the service and the game was brilliant too!”

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Posted 1 month ago

“Good communication, great dispatch and arrival time, packaged well and quality item”

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Posted 1 month ago

“promt & spot on”

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Posted 1 month ago

“Prompt delivery and games were of a good quality at a great price. Loads of choice. My definite go to when ordering more games”

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Posted 1 month ago

“Very happy with prices and speed of delivery.”

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Posted 1 month ago

“Good buying experience. No issues at all”

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Posted 1 month ago

“I found orders were fulfilled quickly and deliveries arrived as expected. I made a mistake with one of my orders and the staff were very helpful and sorted out the problem straight away. I would recommend Zatu Games and will use them again in the future.”

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Posted 1 month ago

“Decent store with nice selection and alright t&c.”

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Posted 1 month ago

“Excellent Service - Ordered quickly on line and despite expecting delivery a few days later, it was delivered far quicker than promised. Even in the run up to Christmas; that was exceptional.”

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Posted 1 month ago

“Great item and quick delivery”

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Posted 1 month ago

“Great games!”

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Posted 1 month ago

“Fantastic selection of games and the option to find games by diferent ratings was great with the highly rated games being worth it”

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Posted 1 month ago

“Quick delivery. Friendly staff. Up to date emails regarding delivery. Highly recommend. 👍”

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Posted 1 month ago

“Very quick and positive response to my order query. Amazing selection of games at competitive prices.”

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Posted 1 month ago

“Great selection, easy to use website. Great prices too. The delivery times to Ireland were off by about a week. It wasn’t until a day after it should have been delivered that it was even shipped. The packaging is decent, but I would have expected a little more protection so that the board game box doesn’t get scuffed. But it came it came in close to perfect condition.”

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Posted 1 month ago

“Sent item as described. Lots of genuine reviews up on the website which helped me pick a good game.”

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Posted 1 month ago

“Despatched and delivered very quickly, very satisfied, many thanks”

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Posted 1 month ago

“Very happy you had the lego set I needed for a Xmas gift in stock plus order and delivery was very efficient. Thank you!”

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Posted 1 month ago

“Order came faster than expected and was of high quality!”

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Posted 1 month ago

“Well priced items and fast delivery..”

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Posted 1 month ago

Zatu Games is rated 4.8 based on 46,693 reviews