Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 48,956 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 48,956 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 23rd October 2026

929

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good variety”

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Posted 2 months ago

“Great product range at a great price, fast international delivery and no hassles.”

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Posted 2 months ago

“Game itself is excellent. Delivery was good, although the top lid for the box was completely missing and the bottom lid was smashed. Not sure what was going one there. Actual product (tiles, tile caddies, game bag, rule pamphlet) was seemingly NIB, so that was strange. Would recommend. My 4-year old loved it.”

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Posted 2 months ago

“Quick and easy shipping; games arrived in perfect condition.”

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Posted 2 months ago

“Super cheap for a gift of slip it in for my friend for his bday, super quick shipping to Ireland too! Will buy from them again!”

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Posted 2 months ago

“Items were in perfect condition and the shipping was pretty fast!”

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Posted 2 months ago

“Fast delivery”

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Posted 2 months ago

“Zatu are my go to games shop, the prices are reasonable, the service is top notch and products are packaged well and sent promptly.”

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Posted 2 months ago

“Was aprehensive about international shipping, but package arrived in the stated amount of time, no hitches.”

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Posted 2 months ago

“Great service with fast shipping.”

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Posted 2 months ago

“Great value for money, very good information on the games before purchasing, easy to use website and fast shipping. 10/10”

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Posted 2 months ago

“Good service overall, though kickstarter product was 8 months and no product. Had to cancel and order again from another site. Might have been better if there had been communication zatu side”

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Posted 2 months ago

“Great selection, good deals, prompt service.”

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Posted 2 months ago

“Good catalog of games and LEGO, best shipping option to Serbia”

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Posted 2 months ago

“Everything was very fast and reliable. 10/10”

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Posted 2 months ago

“Service was great, really easy to order and everything arrived quickly in great condition. Will use again and would reccommend for your gaming needs.”

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Posted 2 months ago

“I used online to order my game and it was so easy to find what I was looking for and it was at a great price. It was delivered quickly and on time when stated. I will definitely be using them again and would highly recommend the site so thank you to all the team .”

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Posted 2 months ago

“Bit slow on the delivery and package was a bit damaged but product fine and good price.”

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Posted 2 months ago

“Ordered a game in march didnt get it until august, no updates no reasons why and no obvious way to contact seller.”

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Posted 2 months ago

Hi there, We’re sorry to see this review, as the details provided do not match our records. The order was placed on 28th May, rather than in March, and the item was listed as a backorder with an estimated availability of 2–3 months. It was despatched on 5th August, within that estimated timeframe. We also provide several ways to contact our Customer Service team through our website on our contact form, or directly via emailing team@zatu.com should you ever need an update or assistance with an order. We appreciate that waiting for a backordered item can be frustrating, but in this instance the order was fulfilled within the timeframe advised when it was placed. Best wishes, Team Zatu Games

Posted 1 month ago

“Great delivery.”

Helpful Report

Posted 2 months ago

Zatu Games is rated 4.8 based on 48,956 reviews