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Zatu Games Reviews

4.8 Rating 48,708 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,693
 Metrics Info
4.8
Based on 48,708 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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David A
Verified Buyer
“No complaints so far, competitive prices, nice range of products”
Helpful Report
Posted 1 month ago
Steve H
Verified Buyer
“Easy to place my order and there was some delay but contacted Zatu who resolved the issue for me”
Helpful Report
Posted 1 month ago
Matt R
Verified Buyer
“The best place to get board games from, shipping is always really quick and well packaged”
Helpful Report
Posted 1 month ago
Joseph C
Verified Buyer
“Good prices and delivery is in timescales. They use Evri which is frustrating, but aside from that all good.”
Helpful Report
Posted 1 month ago
Jonathan L
Verified Buyer
“Zaru games are excellent, fast delivery, good prices and excellent customer service”
Helpful Report
Posted 1 month ago
Robert E
Verified Buyer
“I like the array of games available, and for very good prices. I picked up Tally Up from them, which I only learned about from playing it at BGE 2026 at the Zatu stall.”
Helpful Report
Posted 1 month ago
Zack N
Verified Buyer
“This is a scam website if you are not in the UK or were ever this company is based they use the worst shipping career ever they are way to expensive and take way to long”
Helpful Report
Posted 1 month ago
Hi there, Thank you for your review. We're sorry to hear that you were disappointed with your experience. I can see that this order was placed with an estimated delivery between 24/07/2026 and 29/07/2026, and this should be delivered to you very soon! it looks like this parcel arrived in the US earlier this week, so we would expect this to be delivered over the next couple of days. If you would like any further assistance with this order, please send us an email at team@zatu.co.uk with reference number 7490, and a member of our team will be happy to help. Thank You, Team Zatu Games
Posted 1 month ago
Anonymous
Verified Buyer
“I recieved an empty package and after multiple emails, noone from Zatu has refunded me.”
Helpful Report
Posted 1 month ago
Hi there, Thank you for your review. We're sorry to see the parcel you received was missing the contents! We certainly don't expect our couriers to deliver an empty parcel, and we have raised this with them to investigate. I can see a replacement order has been created for you and is due to be dispatched very shortly! If you would like any further assistance with this order, please send us an email at team@zatu.co.uk with reference number 7144, and a member of our team will be happy to help. Thank You, Team Zatu Games
Posted 1 month ago
Verified Buyer
“Everything was ok, just waited a bit longer due to them sending 1 item from another warehouse”
Helpful Report
Posted 1 month ago
André B
Verified Buyer
“One of the most reliable boardgame game websites around. The costumer service is fast and helpful. Nothing to complain about”
Helpful Report
Posted 1 month ago
Noel O
Verified Buyer
“Very good service, great site with great catalogue of games. Very quick delivery and everything perfect. Couldnt recommend anything better if you are looking for great games & a reliable service.”
Helpful Report
Posted 1 month ago
Ken C
Verified Buyer
“I was sceptic buying from a company overseas from me. All worries squashed. Customer service kept me in the loop and everything turned out excetionally well. Thank you Zatu Games!”
Helpful Report
Posted 1 month ago
Daniel P
Verified Buyer
“Great selection and delivered as promised with international shipping.”
Helpful Report
Posted 1 month ago
Renate W
Verified Buyer
“Quick and great service”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Fast and packaged well”
Helpful Report
Posted 1 month ago
Cristie B
Verified Buyer
“Amazing selection of games which are always competitively priced and shipped quickly. Love the reviews of each game including ratings which make it really helpful when buying new/unknown games. My go to for all things games every time!!”
Helpful Report
Posted 1 month ago
James M
Verified Buyer
“Great service and very good pricing. I would recommend them to anyone.”
Helpful Report
Posted 1 month ago
Eric M
Verified Buyer
“Excellent service. The product arrived in perfect condition within the estimated delivery time.”
Helpful Report
Posted 1 month ago
Ryan B
Verified Buyer
“Great service! Very prompt. Even across the Atlantic.”
Helpful Report
Posted 1 month ago
Renato F
Verified Buyer
“I am from Brazil and I could not find a specific board game that I wanted for long. I found Zatu Games and tried to buy that game. I couldn't be happier! The tracking system was great - even when the package was already in Brazil. The price was fair, including all costs, and the board game box was well packed and protected. Thanks for all the staff at Zatu Games!”
Helpful Report
Posted 1 month ago
Zatu Games is rated 4.8 based on 48,708 reviews
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