Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,792 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Accurate, good prices and somewhat fast.”

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Posted 7 months ago

“No problems with my models or delivery. Fast and efficient”

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Posted 7 months ago

“cheapest option, perfect condition and aast delivery”

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Posted 7 months ago

“It arrived in perfect condition for me here in Brazil, very well packaged! Top-quality components! The best of my dungeon crawler collection!”

Zatu Games 5 star review on 15th August 2025

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Posted 7 months ago

“Really easy to use, fast shipping, reasonable prices even buying things internationally. Would purchase from them again!”

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Posted 7 months ago

“Product arrived days after the specified date given by both zatu and Royal Mail. This was not Zatu's fault. Game was well boxed and in pristine condition. Zatu gets full marks, royal mail sucks.”

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Posted 7 months ago

“Ordered from Austria, delivery was fast and smooth. The games were in pristine condition, recommended.”

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Posted 7 months ago

“good prices, games and delivery!”

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Posted 7 months ago

“Excellent”

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Posted 7 months ago

“Good, fast delivery to international”

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Posted 7 months ago

“Zatu games knock it out of the park. A great selection of items perfect for my RPG's, Boardgame collection, or Magic the Gathering Stash. Friendly customer service too, I highly recommend them.”

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Posted 7 months ago

“Super fast dispatch and delivery, packaged nicely and a good choice of product :)”

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Posted 7 months ago

“Packaging was terrible, the box was far too large and there was no packing to stop the game moving around or to stop it getting bashed when the box was crushed, which it was.”

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Posted 7 months ago

“Great prices, speedy delivery and great customer service!”

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Posted 7 months ago

“Fast customer service, same-day shipping to Poland. I recommend shopping there.”

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Posted 7 months ago

“Excellent service, will continue shopping with you”

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Posted 7 months ago

“Quick delivery as usual.”

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Posted 7 months ago

“Great service, fast and effective!”

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Posted 7 months ago

“Purchased with shipping to the EU. Went smoothly with frequent status updates. Was very satisfied”

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Posted 7 months ago

“Well priced and prompt. Couldn't ask for better.”

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Posted 7 months ago

Zatu Games is rated 4.8 based on 46,792 reviews