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Zatu Games Reviews

4.8 Rating 48,817 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,716
 Metrics Info
4.8
Based on 48,817 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Simon B
Verified Buyer
“Fast delivery - well in advance of predicted date and the gift wrap was of high quality.”
Helpful Report
Posted 9 months ago
Tobias M
Verified Buyer
“War alles super schnelle und gute Zustellung”
Helpful Report
Posted 9 months ago
Sam S
Verified Buyer
“Quick dispatch and delivery, and the best price for the board game I wanted!”
Helpful Report
Posted 9 months ago
Eric H
Verified Buyer
“Nicely packaged and good discounts. Would recommend”
Helpful Report
Posted 9 months ago
To N
Verified Buyer
“Bought a playmat on the 09/06/2025. Still no updates or an estimate date delivery (despite money taken promptly). Whenever I want an update it needs to be me to ask for one, and the reply is always no eta. I wonder until when they will continue to state they are still hoping to fulfill the purchase. I don’t think I will buy from them any time soon.”
Helpful Report
Posted 9 months ago
Hi There, Thank you for taking the time to leave this feedback. We understand how frustrating it is to be waiting for a preordered item without a confirmed delivery date, particularly when payment has already been taken. Unfortunately, updates for preorders are dependent on information provided by the supplier, and we’re not always able to give direct updates to individual customers. Any confirmed information we receive is shared on the product page as soon as it becomes available, which is why we always recommend checking there for the latest updates. In this case, the Final Fantasy X MTG product line was severely underproduced, which has affected availability for retailers globally, not just ourselves. This has meant that suppliers have been unable to provide reliable ETAs, despite ongoing efforts to secure stock. We appreciate how disappointing this situation is and we’re sorry that it has led to a poor experience. If you would like to discuss your order further or explore alternative options, please get in touch with us at team@zatu.co.uk 4233 and a member of our team will be happy to help. Thank you, Team Zatu Games
Posted 9 months ago
Anonymous
Verified Buyer
“Delivery quick, packaging great. Huge selecton and great prices.”
Helpful Report
Posted 9 months ago
Lorraine W
Verified Buyer
“My board game was competitively priced, it arrived promptly and in perfect condition”
Helpful Report
Posted 9 months ago
Cameron N
Verified Buyer
“Ordered a game for my brother's Christmas present. It was delivered on time (even a bit early, actually) and efficiently. Absolutely no complaints.”
Helpful Report
Posted 9 months ago
Robin N
Verified Buyer
“I'm on my 3rd purchase with Zatu Games. Prices are often competitive, delivery has been mostly reliable (2 days later than the stated window in run up to Christmas, but my items arived safely), and the website is easy to naviagate with clear ratings and reviews. Hope to use Zatu again in the future!”
Helpful Report
Posted 9 months ago
Graham K
Verified Buyer
“Prompt service Good descriptions Can not fault Zatu which is why I keep coming back”
Helpful Report
Posted 9 months ago
Andrew R
Verified Buyer
“Always speedy delivery - great savings and good range of gifts. Awesome communication as well”
Zatu Games 5 star review on 23rd December 2025
Helpful Report
Posted 9 months ago
Ricky S
Verified Buyer
“Love Zatu Games always frist place to order new stuff and good prices.”
Helpful Report
Posted 9 months ago
Lukasz K
Verified Buyer
“Great and super quick service. Best prices on marked and great discount on many games.”
Helpful Report
Posted 9 months ago
Mark C
Verified Buyer
“I got it. But it took over 2 years between order placed and delivery.”
Helpful Report
Posted 9 months ago
Eddie W
Verified Buyer
“fast, efficient and wide selection of games”
Helpful Report
Posted 9 months ago
Walter R
Verified Buyer
“Very good service fast dispatch & delivery and very well packaged”
Helpful Report
Posted 9 months ago
Diane M
Verified Buyer
“Usually excellent, but the games I ordered said pre order with no info as to when they would arrive, they also kept other in stock items back to send altogether, which has meant me calling a month nth later to chase, to be told that they will all come when the last pre order arrives, which is January, so my sons Birthday and Christmas presents are both late, more info at the ordering stage is essential and also they should sent in stock items immediately.”
Helpful Report
Posted 9 months ago
Rebecca R
Verified Buyer
“Always fantastic delivery, games arrive really well packaged and secure. I check Zatu first for any new games I'm looking for.”
Helpful Report
Posted 9 months ago
Joel C
Verified Buyer
“Good collection at fair prices”
Helpful Report
Posted 9 months ago
Amy B
Verified Buyer
“Always great service and have so much to chose from in their website.”
Helpful Report
Posted 9 months ago
Zatu Games is rated 4.8 based on 48,817 reviews
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