Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,791 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Just received my order and I am excited! Thank you! And very short delivery time too!”

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Posted 7 months ago

“Found the price to be really good, cheaper than getting from GW direct. Delivery was delayed, but that was due to weather and the packaging was damages, but i think that was more Royal Mails fault”

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Posted 7 months ago

“Arrived on time and in perfect condition”

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Posted 7 months ago

“Excellent selection of games and an easy to navigate website.”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Never had an issue with anything. All games are reasonably priced, arrived promptly, and are in good condition. Love their outlet section where there are lots of discounted games with mild cosmetic damage. Can get some expensive games cheap and the damage never impacts gameplay. Highly recommend Zatu for all boardgaming needs.”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Boxes came in perfect condition with no damage in very good time, very please with the service.”

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Posted 7 months ago

“Excellent service all around from ZATU - esay to use, good selection, great pricing and shipping!”

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Posted 7 months ago

“Fast, efficient for international deliveries”

Zatu Games 5 star review on 17th August 2025

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Posted 7 months ago

“All good - lowest price on comparison and fast delivery ...”

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Posted 7 months ago

“Very quick delivery. Item packaged well, undamaged and as ordered.”

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Posted 7 months ago

“The webshop offers a clear and well-organized selection of products. The ordering process was straightforward and easy to complete. Delivery was smooth and everything arrived as expected. Overall, a very positive experience.”

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Posted 7 months ago

“Excellent service für non-UK customers by using the IOSS service.”

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Posted 7 months ago

“First time purchase from Zatu. Very quick delivery and well packaged. Also good price. Will definitely buy jigsaws again from them.”

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Posted 7 months ago

“Excellent, quick service. Items arrived promptly, well packaged and in good condition”

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Posted 7 months ago

“Good selection, quick delivery.”

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Posted 7 months ago

“Professional communication & fast delivery - everything perfect!”

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Posted 7 months ago

“Fast delivery even overseas, great game, plenty of choice.”

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Posted 7 months ago

“I bought some old Weiss Schwarz cards and they thew in a promo card for free, was really happy with that, great website.”

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Posted 7 months ago

Zatu Games is rated 4.8 based on 46,791 reviews