Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,803 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,803 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

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“Good, fast delivery to international”

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Posted 7 months ago

“Zatu games knock it out of the park. A great selection of items perfect for my RPG's, Boardgame collection, or Magic the Gathering Stash. Friendly customer service too, I highly recommend them.”

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Posted 7 months ago

“Super fast dispatch and delivery, packaged nicely and a good choice of product :)”

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Posted 7 months ago

“Packaging was terrible, the box was far too large and there was no packing to stop the game moving around or to stop it getting bashed when the box was crushed, which it was.”

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Posted 7 months ago

“Great prices, speedy delivery and great customer service!”

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Posted 7 months ago

“Fast customer service, same-day shipping to Poland. I recommend shopping there.”

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Posted 7 months ago

“Excellent service, will continue shopping with you”

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Posted 7 months ago

“Quick delivery as usual.”

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Posted 7 months ago

“Great service, fast and effective!”

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Posted 7 months ago

“Purchased with shipping to the EU. Went smoothly with frequent status updates. Was very satisfied”

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Posted 7 months ago

“Well priced and prompt. Couldn't ask for better.”

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Posted 7 months ago

“Quick and reliable delivery, always good selection”

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Posted 7 months ago

“The ordering process was quick and simple, from adding items to the basket to completing the checkout. Zatu kept me updated every step of the way, from dispatch to delivery, with tracking provided through Royal Mail. The codex arrived well-packaged and in perfect condition, ready to use! Customer service was friendly and responsive when I had a quick question. I’ll definitely be ordering from Zatu again and would recommend them to anyone looking for great prices and reliable service.”

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Posted 7 months ago

“Really good product. Well packaged and arrived in good time. I would purchase this item again from Zatu.”

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Posted 7 months ago

“Great book in perfect condition, kept informed about delivery, plus really fast, safe delivery, excellent service, a real 5 star service.”

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Posted 7 months ago

“Very good price for an excelent Lego set.”

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Posted 7 months ago

“Excellent stock selection and fantastic customer service! Would highly recommend. Items always delivered fast and safely.”

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Posted 7 months ago

“The choice and service from Zatu Games is excellent and with a very quick delivery an all round good experience.”

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Posted 7 months ago

“My experience was wonderful! My package shipped the next morning, which i really appreciate!”

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Posted 7 months ago

“Great prices and fast quick shipping. To the USA no less! I will be buying more.”

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Posted 7 months ago

Zatu Games is rated 4.8 based on 46,803 reviews