Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,794 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue with an item I purchased incorrectly and Zatu rectified it as soon as I got in touch. My new order was delivered as soon as the pre-order items came into stock. Very happy customer.”

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Posted 7 months ago

“Quick delivery, and sent with care.”

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Posted 7 months ago

“Long standing repeat customer and service every time has been 10/10”

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Posted 7 months ago

“Good prices with a great selection of games, quickly dispatched and delivered. We will be back for more games!”

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Posted 7 months ago

“I love Zatus’ large range of items and they always arrive promptly and in perfect new condition. The prices are competitive and I have always had a good experience where I am happy with my purchase.”

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Posted 7 months ago

“Great value, service, and delivery time!”

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Posted 7 months ago

“As always Zatu delivered on price, quality and speed of delivery - our number one go to store for all our family’s tabletop gaming needs”

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Posted 7 months ago

“Prompt and reasonably priced shipping, goods as advertised.”

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Posted 7 months ago

“Swiftly delivered at a good price - my go to board game supplier.”

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Posted 7 months ago

“I ordered a royal blue vault x 4 pocket zipper binder and it was a perfect for my cards, really high quality material and smooth zipper, shipping was also prompt.”

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Posted 7 months ago

“Really quick delivery and products arrived undamaged in secure and safe packaging”

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Posted 7 months ago

“Simply the best. Better than all the rest.”

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Posted 7 months ago

“A great alternative when in our country you can not find certain games that are not distributed! Has great variety and fairly fast shipping!! If the shipping costs could be even lower it would be a 5 stars for me!!!”

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Posted 7 months ago

“Items dispatched quickly and well packaged”

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Posted 7 months ago

“As a 40 yr who's getting back into pokemon cards for nostalgia, i struggle to see why youre charging £20 per tin. Other than that great service and a speedy delivery. For that I do thank you. I will most likely buy from you again.”

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Posted 7 months ago

“Zatu games is the best hobby store around, without a doubt. Their prices are always reasonable. As someone who lives in Japan, I've found their delivery of products quick and reliable.”

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Posted 7 months ago

“Fast shipping to US.”

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Posted 7 months ago

“I have made purchases from Zatu both from Argentina and from London, and in both cases the experience was excellent. The products arrived in perfect condition, the packaging was secure, and the delivery times were exactly as promised. The customer service was also outstanding — responsive, friendly, and helpful at every stage. I will definitely continue buying from Zatu and recommend it to others without hesitation”

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Posted 7 months ago

“Quick delivery, well packaged and good communication. Very happy!”

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Posted 7 months ago

“Orders always arrive quickly and prices are always good, better than Amazon”

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Posted 7 months ago

Zatu Games is rated 4.8 based on 46,794 reviews