Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,800 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a 40 yr who's getting back into pokemon cards for nostalgia, i struggle to see why youre charging £20 per tin. Other than that great service and a speedy delivery. For that I do thank you. I will most likely buy from you again.”

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Posted 7 months ago

“Zatu games is the best hobby store around, without a doubt. Their prices are always reasonable. As someone who lives in Japan, I've found their delivery of products quick and reliable.”

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Posted 7 months ago

“Fast shipping to US.”

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Posted 7 months ago

“I have made purchases from Zatu both from Argentina and from London, and in both cases the experience was excellent. The products arrived in perfect condition, the packaging was secure, and the delivery times were exactly as promised. The customer service was also outstanding — responsive, friendly, and helpful at every stage. I will definitely continue buying from Zatu and recommend it to others without hesitation”

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Posted 7 months ago

“Quick delivery, well packaged and good communication. Very happy!”

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Posted 7 months ago

“Orders always arrive quickly and prices are always good, better than Amazon”

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Posted 7 months ago

“Although the games I bought are presents and therefore I can't review them, the service provided by Zatu games is excellent. Delivery was very quick, and their packaging is great, very sturdy boxes, protecting the precious cargo. I also made use of the discount code 😀 Well done Zatu, I will definitely be buying from you again 👏🏻👏🏻👏🏻”

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Posted 7 months ago

“Super service as always. Very quick delivery. Games in perfect condition”

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Posted 7 months ago

“Excellent selection and sale options”

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Posted 7 months ago

“I ordered a board game from Zatu Games, because I wanted it in English instead of Hungarian (I live in Hungary). They dispatched it very quickly and it arrived in perfect condition. The packaging was excellent and exactly what I’d hoped for.”

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Posted 7 months ago

“All 3 orders I have placed with Zatu over the last 2 years have arrived quickly and had zero issues with damage or delay etc. Very happy so far!”

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Posted 7 months ago

“Recently bought Flip 7. Great game kids and adults love it. Zatu Games delivered quickly and at a good price.”

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Posted 7 months ago

“good selection and fast delivery.”

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Posted 7 months ago

“Great service”

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Posted 7 months ago

“first time using Zatu games and it will not be the last quick delivery had my cards within 2 days outstanding.”

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Posted 7 months ago

“I have purchased from Zatu several times as an overseas customer. They have always shipped quickly and I have been completely happy with the products that I have received.”

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Posted 7 months ago

“Order arrived quick and was awesome!”

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Posted 7 months ago

“Excellent service! Shipping was so fast!”

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Posted 7 months ago

“Couldnt find the game I wanted in the states, Zatu came through and shipping was quick”

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Posted 7 months ago

“Arrived well.”

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Posted 7 months ago

Zatu Games is rated 4.8 based on 46,800 reviews