Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,800 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Preorder received as fast as a classic order. It's always a pleasure to order games at Zatu's web shop. Apart from that, the package was perfectly packed. Thanks to the Zatu's Team”

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Posted 7 months ago

“Fast delivery, good prices”

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Posted 7 months ago

“Quick delivery.”

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Posted 7 months ago

“I'm still waiting for my order to arrive.”

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Posted 7 months ago

“Not only did Zatu have some of the best prices compared to other websites but had excellent packaging and service after I ordered a book I had been looking to buy for a while. I have just put a second order through and will definitely be a repeat customer. Would highly recommend!”

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Posted 7 months ago

“Excellent service.”

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Posted 7 months ago

“Quick delivery and prices cheaper than board game stores in my area”

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Posted 7 months ago

“I really recomment buying at Zatu Games :) Shipment was delivered really fast, even to Poland! Package was safely packed. No complains on my side :D”

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Posted 7 months ago

“great product, delivery and customer service!”

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Posted 7 months ago

“Arrived next day.”

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Posted 7 months ago

“Great products and always as described. The service is superb”

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Posted 7 months ago

“Great customer service, we relaly love the game we purchaed thorugh Zatu, hours of fun ad a famly already had!”

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Posted 7 months ago

“Best prices for board games. Fast delivery, great service.”

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Posted 7 months ago

“The best selection of board games I know, international shipping is quick and easy and browsing alone is fun. Will always be my go-to when my local boardgame dealer can't hit me up”

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Posted 7 months ago

“Zatu has never let me down. Great value and and there is always a deal to be had. My first go to game store.”

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Posted 7 months ago

“Quick delivery, I didn't encountered any issue when buying the game. The package arrived at home in perfect condition. The game itself is amazing, very fun to play. I highly recommend buying that game and on that website itself.”

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Posted 7 months ago

“the box arrived half empty, there were only two pieces of filler paper, which can be seen in the photo. The board games were not packaged in bubble wrap. Due to the fact that the transport box was large and half empty, board games were hanging all over the box during the trip to my city. All the boxes are broken, they were not packed in any bubble wrap. Sushi Go party the tin box got so badly deformed! I tried to bring her back to her base position, but I couldn't. The Nusfjord box was damaged so that a corner on the outer box of the game completely parted, the fate of the other corners and the top of the box is not enviable either. The lid had already caved in. A friend also placed an order (#1008179586), only Nemesis was in his order. It was also not packed in any way, the box just rode inside the shipping box, no bubble wrap, no paper filler. But due to the fact that the transport box was almost the size of the game, it didn't have as much damage as my five games.”

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Posted 7 months ago

“Excellent service. Always a good range of games. Delivered as advertised in timely fashion.”

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Posted 7 months ago

“Very good and fast service. Also, very well stocked. I found board games available that were out of stock in other sites. Highly recommended.”

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Posted 7 months ago

“Super, smashing, great 👍”

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Posted 7 months ago

Zatu Games is rated 4.8 based on 46,800 reviews