Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,806 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zatu has never let me down. Great value and and there is always a deal to be had. My first go to game store.”

Helpful Report

Posted 7 months ago

“Quick delivery, I didn't encountered any issue when buying the game. The package arrived at home in perfect condition. The game itself is amazing, very fun to play. I highly recommend buying that game and on that website itself.”

Helpful Report

Posted 7 months ago

“the box arrived half empty, there were only two pieces of filler paper, which can be seen in the photo. The board games were not packaged in bubble wrap. Due to the fact that the transport box was large and half empty, board games were hanging all over the box during the trip to my city. All the boxes are broken, they were not packed in any bubble wrap. Sushi Go party the tin box got so badly deformed! I tried to bring her back to her base position, but I couldn't. The Nusfjord box was damaged so that a corner on the outer box of the game completely parted, the fate of the other corners and the top of the box is not enviable either. The lid had already caved in. A friend also placed an order (#1008179586), only Nemesis was in his order. It was also not packed in any way, the box just rode inside the shipping box, no bubble wrap, no paper filler. But due to the fact that the transport box was almost the size of the game, it didn't have as much damage as my five games.”

Helpful Report

Posted 7 months ago

“Excellent service. Always a good range of games. Delivered as advertised in timely fashion.”

Helpful Report

Posted 7 months ago

“Very good and fast service. Also, very well stocked. I found board games available that were out of stock in other sites. Highly recommended.”

Helpful Report

Posted 7 months ago

“Super, smashing, great 👍”

Helpful Report

Posted 7 months ago

“Parcel well received. The Wingspan nesting box was slightly damaged as indicated when ordered but I was able to fix it with some tape applied carefully! :)”

Helpful Report

Posted 7 months ago

“The games were packaged very well and received in a timely manner. Will be purchasing again!”

Helpful Report

Posted 7 months ago

“A great service from zatu as usual. thanks”

Helpful Report

Posted 7 months ago

“All around greatness from Zatu as per usual.”

Helpful Report

Posted 7 months ago

“Great costumer service. Prompt delivery and in excellent condition! Always happy to return!”

Helpful Report

Posted 7 months ago

“Great prices and speedy delivery, very happy with service.”

Helpful Report

Posted 7 months ago

“We're avid board gamers and Zatu is our number one go-to website when we want to buy a new game (or inserts or sleeves...). We have bought upwards of 30 games from the website in the last 2-3 years. Service and delivery has always been fast and smooth. Anyone who wants to buy a board game should check out this website.”

Helpful Report

Posted 7 months ago

“Amazing service. Very quick delivery and the game itself is fantastic”

Helpful Report

Posted 7 months ago

“Zatu was quick & accomodating. I've had nothing but good experiences with them. Definite recommendation from me. :-)”

Helpful Report

Posted 7 months ago

“Fast and good service, gonna buy there again”

Helpful Report

Posted 7 months ago

“Zatu Games is my preferred UK based supplier og boardgames and boardgame adjacent stuff. They have a huge inventory - including crowdfunded games and expansions - and a homepage that's easy to navigate. As a EU resident I'm also VERY pleased that Zatu Games always informs me if I've reached the discrepancy limit for importing goods. Great customer service and superb transparency.”

Helpful Report

Posted 7 months ago

“Excellent quality. Amazing prices. And very efficient service. Always recommend shopping with zatu”

Helpful Report

Posted 7 months ago

“Good service!”

Helpful Report

Posted 7 months ago

“Super obsługa, szybka dostawa międzynarodowa, najlepsze ceny. Polecam”

Helpful Report

Posted 7 months ago

Zatu Games is rated 4.8 based on 46,806 reviews