Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,792 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

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Zatu Games 5 star review on 16th June 2026

Anonymous

Zatu Games 5 star review on 15th June 2026

913

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regularly order from Zatu and this time was as good as always. Delivered as selected at time of order and came well packaged.”

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Posted 2 months ago

“Had the games I wanted at a good price compared to other stores no complaints”

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Posted 2 months ago

“Perfect thank you.”

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Posted 2 months ago

“I bought Gothic tcg Booster packs, they were at home in Spain pretty fast, price here has no match, i strongly reccomend buying here.”

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Posted 2 months ago

“Amazing and got the stuff earlier than expected”

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Posted 2 months ago

“Great service as always. Speedy despatch and delivery.”

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Posted 2 months ago

“Swift dispatch and the game I wanted was on sale too!”

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Posted 2 months ago

“I have recently had my second order from Zatu Games and both times they were great to deal with. From now on they'll be my first choice when I'm looking for games online.”

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Posted 2 months ago

“Have started ordering a few games from Zara. Great prices and service in all respects.”

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Posted 2 months ago

“Order arrived on time and as described.”

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Posted 2 months ago

“My purchace had a major discount, came undamged and on the day i asked. No complaints from me.”

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Posted 2 months ago

“Smooth delivery. The game was well packaged and arrived in perfect conditions.”

Zatu Games 5 star review on 13th April 2026

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Posted 2 months ago

“I ordered to the Romania. It was wonderfull experience, easy to order, they deal with the fees. I had a problem about the items because of the Romanian Customs but Zatu reached me fast and solved it”

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Posted 2 months ago

“I’m always stunned how quickly things arrive. Always days before the expected arrival. Everything always arrives well packaged.”

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Posted 2 months ago

“Good prices, fast shipping, nothing to complain about will buy from again 👍”

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Posted 2 months ago

“The deal felt too good to be true, and I was hesitant on buying my board game because I’ve never bought from this website before, I bought a game and it’s expansion pack, everything came in great condition, unopened. I’m extremely satisfied with my purchase from here.”

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Posted 2 months ago

“Pre-ordered a product 6 months in advance of release and still waiting for the product to ship. No real updates, just 'waiting on suppliers' each time I contact them myself for an update. Still not sure that I will ever receive the order, I would rather they just be transparent and tell me that they aren't getting any stock.”

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Posted 2 months ago

Hi there, Thank you for your review. We’re sorry to hear that you’re feeling uncertain about your order. To clarify, the current total waiting time on this order is around three months, and the pre-order was placed one month before the release date not six months. We also sent a proactive email update to affected customers explaining that, due to circumstances outside of our control, our suppliers allocated less stock than originally expected. Unfortunately, this meant we were unable to fulfil all pre-orders for release day. Our procurement team is actively working to secure additional stock so that we can fulfil all remaining orders as soon as possible. At this stage, we are still expecting to receive further stock, but as with all pre-orders, we are reliant on supplier availability and allocations. We understand that repeated “waiting on suppliers” updates can feel frustrating, but this is currently the most accurate information available to us. We aim to be as transparent as possible with the updates we receive. As always, if you no longer wish to wait, you are able to cancel your order at any time for a full refund. If you would like any further assistance, please get in touch with us at team@zatu.co.uk with reference number 7585 and a member of our team will be happy to help. Thank You, Team Zatu Games

Posted 2 months ago

“Often have good deals on prices and always quick and efficient delivery.”

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Posted 2 months ago

“Fast delivery, items in perfect condition, beautifully packaged! Would definitely recommend”

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Posted 2 months ago

“One product didn't arrive.”

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Posted 2 months ago

Zatu Games is rated 4.8 based on 47,792 reviews